ExelionLLC Posted April 6, 2014 Report Share Posted April 6, 2014 Order forms will complete an order minus the out of stock items, without warning or notification in any useful way to the customer. For those following my previous bug report about add-ons not being entirely useful and I switched to using a normal package instead, someone ordered an out of stock server and an IPv4 block, the IPv4 block package on the invoice went through, the server package did not; what should have happened is the customer should have been notified there are items out of stock on the order. Quote Link to comment Share on other sites More sharing options...
Tyson Posted April 7, 2014 Report Share Posted April 7, 2014 Could you provide more information as described in How to Report a Bug? Quote Link to comment Share on other sites More sharing options...
Paul Posted April 7, 2014 Report Share Posted April 7, 2014 This is a known issue and something we're discussing internally, how best to handle an out of stock item. Quote Link to comment Share on other sites More sharing options...
netwise Posted November 12, 2014 Report Share Posted November 12, 2014 is there any more information on this? I updated to 3.13 and If I have a package with Quantity of 0 It still displays on the prder form and can be purchased. Ive read through the forums about this and there is no clear answer? I agree the out of stock Item should appear but marked as out of stock and not able to be added to the cart. Any further info would be appreciated. Quote Link to comment Share on other sites More sharing options...
Michael Posted November 12, 2014 Report Share Posted November 12, 2014 is there any more information on this? I updated to 3.13 and If I have a package with Quantity of 0 It still displays on the prder form and can be purchased. Ive read through the forums about this and there is no clear answer? I agree the out of stock Item should appear but marked as out of stock and not able to be added to the cart. Any further info would be appreciated. 3.3.2 is the latest and I recommend you upgrade to it. I believe 0 quantities aren't displayed. If it is just make them inactive or restricted. Quote Link to comment Share on other sites More sharing options...
Blesta Addons Posted November 18, 2014 Report Share Posted November 18, 2014 out of stock ; appear in the list , but with "out of stock" status , can't be added to the cart , can't be ordered with direct link ( normally it should show a message when the system try to get the price for this item , like a modal box message . Michael and PauloV 2 Quote Link to comment Share on other sites More sharing options...
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