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Roundcube Slow...


Michael

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Is your roundcube client slow at showing up messages? on cPanel I noticed the emails showed up in the inbox 3 minutes late, meaning I was always late replying to tickets by 3 minutes plus the time it takes for me to spot it.

 

Now on InterWorx recieving ticket emails and order emails was fast, well when I was looking though the settings I spotted this feature and I believe it's the cause of the delays.

 

Go to:  Roundcube >> Settings >> Preferences >> Mailbox View >> New messages >> Check for new messages on: 

 

Set that to 1 minute, this means it will check for the new messages every minute meaning you can get the replies / etc faster.

 

I hope this helps a few people as it annoyed me on cPanel.

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Is your roundcube client slow at showing up messages? on cPanel I noticed the emails showed up in the inbox 3 minutes late, meaning I was always late replying to tickets by 3 minutes plus the time it takes for me to spot it.

 

Now on InterWorx recieving ticket emails and order emails was fast, well when I was looking though the settings I spotted this feature and I believe it's the cause of the delays.

 

Go to:  Roundcube >> Settings >> Preferences >> Mailbox View >> New messages >> Check for new messages on: 

 

Set that to 1 minute, this means it will check for the new messages every minute meaning you can get the replies / etc faster.

 

I hope this helps a few people as it annoyed me on cPanel.

 

 

For cPanel/WHM, just do:
 
Login to your WHM, and then go to: Service Configuration->Mailserver Configuration
Then go to "Idle Check Interval", and lower the value in seconds :)
 
After that go to your Webmail (RoundCube, Horde, etc.) and on configuration set your settings "Check for new messages"
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