eversmile_host Posted May 17, 2014 Report Share Posted May 17, 2014 Hello Blester's, Today i tried to install latest version 3.2.0 via Softaculous. i found the following error. almost tried 3 to 4 times but got same error. The following errors were found : Installation Failed can anyone help me in right direction? Quote Link to comment Share on other sites More sharing options...
0 Michael Posted May 17, 2014 Report Share Posted May 17, 2014 That error isn't very helpful sorry mate, did you get that error on Softaculous or on Blesta? Print screens can help Quote Link to comment Share on other sites More sharing options...
0 Paul Posted May 17, 2014 Report Share Posted May 17, 2014 Doesn't sound like a Blesta error, anyone else having trouble installing 3.2 through Softaculous? Quote Link to comment Share on other sites More sharing options...
0 eversmile_host Posted May 17, 2014 Author Report Share Posted May 17, 2014 Hello Mate, Thanks for your quick response. Screenshot attached. i got this error once i clicked "Install" button. Quote Link to comment Share on other sites More sharing options...
0 Michael Posted May 17, 2014 Report Share Posted May 17, 2014 Weird I don't get that, however I'm using Softaculous on InterWorx and I get that pesky connection timed out error I seem to always get lol that's normal for me as I have a unstable line it can happen. Video: http://screencast.com/t/RdyMT7bQYZs4 Softaculous does however have a new installation page, before you had to install it, then go and install it on the /install/ page not it's a one page install. Quote Link to comment Share on other sites More sharing options...
0 Paul Posted May 17, 2014 Report Share Posted May 17, 2014 Have you had a trial on that subdomain before? Not sure why it would give an error, but since Softaculous installs with a trial key, if you already had a trial key for that hostname it would cause Blesta to prompt you to enter a valid key. That shouldn't create an error in Softaculous though I don't think. Have you tried contacting their support? I do see quite a few trial licenses issued through Softaculous today and yesterday that activated fine, so it probably doesn't affect everyone. Interesting. Michael 1 Quote Link to comment Share on other sites More sharing options...
0 PauloV Posted May 17, 2014 Report Share Posted May 17, 2014 Problem confirmed in two of our servers with the Latest cPanel + Softaculous (never have installed Blesta or used any trial lisence on this servers) There are no error logs on softaculous or any outher logs on server that we can lookup to trace the problem. Maybe is timeout from softaculous because it downloads some packages and it takes a long time to download, and maybe it breaks connection wen downloading. eversmile_host 1 Quote Link to comment Share on other sites More sharing options...
0 Michael Posted May 17, 2014 Report Share Posted May 17, 2014 Problem confirmed in two of our servers with the Latest cPanel + Softaculous (never have installed Blesta or used any trial lisence on this servers) There are no error logs on softaculous or any outher logs on server that we can lookup to trace the problem. Maybe is timeout from softaculous because it downloads some packages and it takes a long time to download, and maybe it breaks connection wen downloading. Sounds like a Softaculous cPanel bug to me. PauloV 1 Quote Link to comment Share on other sites More sharing options...
0 PauloV Posted May 17, 2014 Report Share Posted May 17, 2014 Sounds like a Softaculous cPanel bug to me. More likely Softaculous. @Licensecart: Did you have sucessful installed on your interworx softaculous Blesta 3.2? or you still have timeouts and cannot in any way install via softaculous? Quote Link to comment Share on other sites More sharing options...
0 Michael Posted May 17, 2014 Report Share Posted May 17, 2014 More likely Softaculous. @Licensecart: Did you have sucessful installed on your interworx softaculous Blesta 3.2? or you still have timeouts and cannot in any way install via softaculous? yes as in my video everything worked fine PauloV 1 Quote Link to comment Share on other sites More sharing options...
0 PauloV Posted May 17, 2014 Report Share Posted May 17, 2014 yes as in my video everything worked fine lol, sorry didnt see that Michael 1 Quote Link to comment Share on other sites More sharing options...
0 eversmile_host Posted May 21, 2014 Author Report Share Posted May 21, 2014 i just submit ticket to Softaculous. Let see what will happen? Michael 1 Quote Link to comment Share on other sites More sharing options...
0 delirium Posted August 9, 2014 Report Share Posted August 9, 2014 Hello, this may be a bit late but I hope this info can help. I came across the same problem with Softaculous and after a couple of tried, I gave up using Softaculous and decided to manually install it. It turned out that some files (from Blesta) were not writable by the webserver: The config file = /config/blesta-new.php directory = /config Quote Link to comment Share on other sites More sharing options...
0 Michael Posted August 9, 2014 Report Share Posted August 9, 2014 Hello, this may be a bit late but I hope this info can help. I came across the same problem with Softaculous and after a couple of tried, I gave up using Softaculous and decided to manually install it. It turned out that some files (from Blesta) were not writable by the webserver: The config file = /config/blesta-new.php directory = /config That would a issue with the server configuration, you can try manually installing it. If it doesn't work then I recommend you contact your host to see if suPHP is enabled. yourdoman.com/install/ or if you don't have mod re-write installed: yourdomain.com/index.php/install/ Quote Link to comment Share on other sites More sharing options...
0 mpyusko Posted November 26, 2014 Report Share Posted November 26, 2014 That would a issue with the server configuration, you can try manually installing it. If it doesn't work then I recommend you contact your host to see if suPHP is enabled. yourdoman.com/install/ or if you don't have mod re-write installed: yourdomain.com/index.php/install/ suPHP is a dead project. It has even been removed from testing and future Debian repositories. Just an FYI. I ran into this issue installing ISPconfig3. Quote Link to comment Share on other sites More sharing options...
0 Michael Posted November 26, 2014 Report Share Posted November 26, 2014 suPHP is a dead project. It has even been removed from testing and future Debian repositories. Just an FYI. I ran into this issue installing ISPconfig3. it's fine on Interworx. Quote Link to comment Share on other sites More sharing options...
0 WebhostingNZ.com Posted November 21, 2015 Report Share Posted November 21, 2015 Short version my fix: In WHM make sure Blesta isn't predownloaded already, if it is untick. I had this same error installing 3.6.1 with Softaculous. Softaculous is setup to download on demand, however an install had already been done on 3.6.0 so the files were downloaded for that. When I run the install it downloaded 3.6.1 and failed with the informative error: The following errors were found : Installation Failed I tried a few more times from the cPanel to install and it kept failing. I went into WHM Softaculous and removed the tick for Blesta under pre-download, back into cPanel and Blesta installed without a problem. Seems Softaculous didn't handle the version upgrade properly in my case. Quote Link to comment Share on other sites More sharing options...
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eversmile_host
Hello Blester's,
Today i tried to install latest version 3.2.0 via Softaculous. i found the following error. almost tried 3 to 4 times but got same error.
The following errors were found :
can anyone help me in right direction?
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