Credits In Client Side Return Always 0.00 Amount

[Blesta Addons]

i have noticed that the credit shoed in client side always retunr 0 amount , even if the client has some credit .

in admin side the credit is correct .

to reproduce the bug , add a invoice with xxx amount , normally in client side it shoud show credits xxx (currency) .

EDIT :

also the fetch action return array with one id more empty . so if the client has 2 invoice with usd and euro , the returned data is array with 3 element

id_1 empty

id_2 euro

id_3 usd

[Paul]

What version of Blesta?

 

Can anyone else duplicate the issue?

[PauloV]

I have detected a diferent situation on credits:

 

 

We use the latest Blesta version 3.2.1.

 

Wen I go to Admin->Clients->Manage Client->Account Actions->Record Payment

 

And then add a value to add as credit for exemple "12" (do not choose any invoice) to credit

 

It adds correctly the credit and it shows correctly in client area.

 

Wen I want to remove the credit, I trie to record payment with a minus signal (-12)

 

Admin->Clients->Manage Client->Account Actions->Record Payment

 

An then add a value and the minus to remove the credit, for exemple "-12" (do not choose any invoice)

 

And it dosent remove the credit, but it should remove the credit.

 

Anyone elese can test it please ?

 

I cannot reproduce the bug that naja7host said, it works ok for me, I only cannot remove the credit.

[Michael]

 

I have detected a diferent situation on credits:

 

 

We use the latest Blesta version 3.2.1.

 

Wen I go to Admin->Clients->Manage Client->Account Actions->Record Payment

 

And then add a value to add as credit for exemple "12" (do not choose any invoice) to credit

 

It adds correctly the credit and it shows correctly in client area.

 

Wen I want to remove the credit, I trie to record payment with a minus signal (-12)

 

Admin->Clients->Manage Client->Account Actions->Record Payment

 

An then add a value and the minus to remove the credit, for exemple "-12" (do not choose any invoice)

 

And it dosent remove the credit, but it should remove the credit.

 

Anyone elese can test it please ?

 

I cannot reproduce the bug that naja7host said, it works ok for me, I only cannot remove the credit.

 

 

Why would you record a minus credit? why not just remove the transaction by marking it as void / error ?

[Blesta Addons]

What version of Blesta?

 

Can anyone else duplicate the issue?

we use the latest one 3.2.1 , just to note the data was imported from v 2.5 .

Paulov case i was able to duplicate it .

[PauloV]

Why would you record a minus credit? why not just remove the transaction by marking it as void / error ?

 

Thanks for the sugestion, it works changing the transaction

 

But the correct way to do it (only on transactions) is to save the all transactions, credit (+) and debit (-)  to show the details of the history of that all transactions even if error/void/etc

[Michael]

Thanks for the sugestion, it works changing the transaction

 

But the correct way to do it (only on transactions) is to save the all transactions, credit (+) and debit (-)  to show the details of the history of that all transactions even if error/void/etc

 

:s I've always thought in business you only do one transaction unless your refunding which you can mark it as a refund not record it.

[PauloV]

:s I've always thought in business you only do one transaction unless your refunding which you can mark it as a refund not record it.

 

so something is rong because we can add negative values as transactions (exemple: -12) and the transaction is acepted by blesta but it dosent reflect on credit

 

we have 2 difgerente situations, but only one is right:

 

1º- transaction can be negative and is acepted by blesta but is dosent reflect on any way, for exemple we can have negatve credit values wen a client owns you money someow.

 

or

 

2º-  there is a bug on blesta that acepts negatives values as transactions.

 

 

I think the 1st situation is the correct one, everything is OK, but it dosent reflect on credit but it has to reflect on it to acept positive and negative credit values.

[Blesta Addons]

i prefer the 1 situation .

[Tyson]

I'm not able to duplicate the OP's issue, so I'll close this as unable to duplicate. You can open a new thread with additional details if you continue to experience this problem.