theprincy Posted September 13, 2014 Report Share Posted September 13, 2014 I'm testing blesta, when I go in the order management i get this error Class 'OrderController' not found on line 11 in /var/www/virtual/XXXXXXXXXX/htdocs/test/blesta/plugins/order/order_form_controller.php I have tried to re-upload and unzip all files to the server but nothing has changed.24 -rw-r--r-- 1 vu2049 vu2049 23365 lug 30 09:17 test/blesta/plugins/order/order_form_controller.phpi have tried whit chmod 777 but nothing has changed . thi is server versione Debian 7PHP 5.4.4-14+deb7u12 (cli) (built: Jun 30 2014 13:15:11)Copyright © 1997-2012 The PHP GroupZend Engine v2.4.0, Copyright © 1998-2012 Zend Technologies with XCache v2.0.0, Copyright © 2005-2012, by mOo with the ionCube PHP Loader v4.4.3, Copyright © 2002-2013, by ionCube Ltd. Quote Link to comment Share on other sites More sharing options...
0 flangefrog Posted September 13, 2014 Report Share Posted September 13, 2014 Is your root web directory set correctly and is it an absolute URL? Is the order plugin upgraded under settings > plugins? Does the file /plugins/order/order_controller.php exist? Quote Link to comment Share on other sites More sharing options...
0 theprincy Posted September 13, 2014 Author Report Share Posted September 13, 2014 Is your root web directory set correctly and is it an absolute URL? Is the order plugin upgraded under settings > plugins? Does the file /plugins/order/order_controller.php exist? 1) yes 2) yes 3) yes , 24 -rw-r--r-- 1 vu2049 vu2049 23365 lug 30 09:17 test/blesta/plugins/order/order_form_controller.php Quote Link to comment Share on other sites More sharing options...
0 Blesta Addons Posted September 13, 2014 Report Share Posted September 13, 2014 you should see the file /var/www/virtual/XXXXXXXXXX/htdocs/test/blesta/plugins/order/order_controller.php if exist not /var/www/virtual/XXXXXXXXXX/htdocs/test/blesta/plugins/order/order_form_controller.php Quote Link to comment Share on other sites More sharing options...
0 theprincy Posted September 13, 2014 Author Report Share Posted September 13, 2014 error4 -rw-r--r-- 1 vu2049 vu2049 822 set 7 07:06 plugins/order/order_controller.php Quote Link to comment Share on other sites More sharing options...
0 theprincy Posted September 15, 2014 Author Report Share Posted September 15, 2014 nothing ? it is impossible to evaluate it with this error ... Quote Link to comment Share on other sites More sharing options...
0 Blesta Addons Posted September 15, 2014 Report Share Posted September 15, 2014 can you disable Xcache ? Quote Link to comment Share on other sites More sharing options...
0 AshleyUk Posted January 6, 2015 Report Share Posted January 6, 2015 Sorry to bring up an old thread (thought better to reply to this than open a whole new thread), I had this issue today after installing xcache, for now I've added a user.ini file in blesta root to disable xcache within the Blesta folder, I suppose this is probably a good idea for a dynamic software like Blesta. However is this a know bug/issue as could be something that causes issues for other users. Quote Link to comment Share on other sites More sharing options...
0 Tyson Posted January 6, 2015 Report Share Posted January 6, 2015 Do you receive this error when using Blesta v3.4.0? Quote Link to comment Share on other sites More sharing options...
0 AshleyUk Posted January 6, 2015 Report Share Posted January 6, 2015 Do you receive this error when using Blesta v3.4.0? Hello Tyson, Yes I am running 3.4.0 the latest version, I noticed it effected anything Support Tab related, exactly the same error just the Support Tab URL. For example the error started with : "Class 'SupportManagerController' not found" Only way around it was disabling xcache for the whole Blesta folder. ,Ashley Quote Link to comment Share on other sites More sharing options...
0 ariq01 Posted February 7, 2015 Report Share Posted February 7, 2015 Hello Tyson, Yes I am running 3.4.0 the latest version, I noticed it effected anything Support Tab related, exactly the same error just the Support Tab URL. For example the error started with : "Class 'SupportManagerController' not found" Only way around it was disabling xcache for the whole Blesta folder. ,Ashley Hello, how to disable xcache on blesta folder? i gotta this problem too http://i.imgur.com/WnZNRSO.png Quote Link to comment Share on other sites More sharing options...
0 Michael Posted February 7, 2015 Report Share Posted February 7, 2015 Hello, how to disable xcache on blesta folder? i gotta this problem too http://i.imgur.com/WnZNRSO.png I found this on Google: If you run php 5.3.x and want to exclude a folder from xcache you can create a .user.ini and add: xcache.cacher=0 Source: http://xcache.lighttpd.net/ticket/44#comment:10 Quote Link to comment Share on other sites More sharing options...
0 serge Posted February 7, 2015 Report Share Posted February 7, 2015 Still now mostly on my dev server not having xcache but my aspiring production server do have it & blesta working without issue. here my server config: ------------------------ root@bill:~# lsb_release -aNo LSB modules are available.Distributor ID: DebianDescription: Debian GNU/Linux 7.8 (wheezy)Release: 7.8Codename: wheezy-----------------------------------------root@bill:~# php -vPHP 5.4.36-1~dotdeb.1 (cli) (built: Dec 19 2014 23:01:37)Copyright © 1997-2014 The PHP GroupZend Engine v2.4.0, Copyright © 1998-2014 Zend Technologies with XCache v3.2.0, Copyright © 2005-2014, by mOo with the ionCube PHP Loader v4.4.3, Copyright © 2002-2013, by ionCube Ltd. with XCache Cacher v3.2.0, Copyright © 2005-2014, by mOoroot@bill:~# ------------------------ From my install note about more than 1 year ago, I saw, it's needed last debian version, and from my test, xcache was not working with an older OS version. I also saw your xcache version is very older than me, that could be the first thing to try: update xcache try also upgrade the distro Maybe try also with more recent php version, see from dotdeb repo , it's in my opinion the best place for that Quote Link to comment Share on other sites More sharing options...
0 ariq01 Posted February 7, 2015 Report Share Posted February 7, 2015 I found this on Google: Source: http://xcache.lighttpd.net/ticket/44#comment:10 hi... where i can create user.ini with xcache.cacher=0 ? i'm just a cpanel user (reseller) on hosting provider. i'm not a root user Quote Link to comment Share on other sites More sharing options...
0 serge Posted February 7, 2015 Report Share Posted February 7, 2015 I'm afraid you can not xcache require you be root for install it as well as for configure it or remove it: http://stackoverflow.com/questions/14603572/installing-xcache-on-a-shared-hosting-account Quote Link to comment Share on other sites More sharing options...
0 ariq01 Posted February 7, 2015 Report Share Posted February 7, 2015 I'm afraid you can not xcache require you be root for install it as well as for configure it or remove it: http://stackoverflow.com/questions/14603572/installing-xcache-on-a-shared-hosting-account Ah that's hurts.. How can i use feature of Tickets / Departments / Responses / Staff / Knowledge Base While i'm still see the error (http://i.imgur.com/WnZNRSO.png) :'( Quote Link to comment Share on other sites More sharing options...
0 serge Posted February 7, 2015 Report Share Posted February 7, 2015 you could tell to your hosting company or consider changing? Michael 1 Quote Link to comment Share on other sites More sharing options...
0 ariq01 Posted February 7, 2015 Report Share Posted February 7, 2015 you could tell to your hosting company or consider changing? i'll try to contact them. i hope they can understand of my question about blesta :/ thanks btw Quote Link to comment Share on other sites More sharing options...
0 Michael Posted February 7, 2015 Report Share Posted February 7, 2015 It's weird that a host uses xCache, the only stuff hosts use that I know of is LiteSpeed or Nginx proxy. Quote Link to comment Share on other sites More sharing options...
0 ariq01 Posted February 9, 2015 Report Share Posted February 9, 2015 Did any one experience wit this? please reply. I need the knowledgebase, ticket and support manager working as soon as possible. When i asked the host. he said no issues found on the server side. Quote Link to comment Share on other sites More sharing options...
0 serge Posted February 9, 2015 Report Share Posted February 9, 2015 if previous blesta users had same issue as you by using xcache, and solved it by disabling xcache. that could mean you have 2 choices: your hosting provider disable xcache or you change provider Quote Link to comment Share on other sites More sharing options...
Question
theprincy
Class 'OrderController' not found on line 11 in /var/www/virtual/XXXXXXXXXX/htdocs/test/blesta/plugins/order/order_form_controller.php
I have tried to re-upload and unzip all files to the server but nothing has changed.
24 -rw-r--r-- 1 vu2049 vu2049 23365 lug 30 09:17 test/blesta/plugins/order/order_form_controller.php
i have tried whit chmod 777 but nothing has changed .
thi is server versione
Debian 7
PHP 5.4.4-14+deb7u12 (cli) (built: Jun 30 2014 13:15:11)
Copyright © 1997-2012 The PHP Group
Zend Engine v2.4.0, Copyright © 1998-2012 Zend Technologies
with XCache v2.0.0, Copyright © 2005-2012, by mOo
with the ionCube PHP Loader v4.4.3, Copyright © 2002-2013, by ionCube Ltd.
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