Jump to content

Pro-Rota Override


Michael

Recommended Posts

Not sure if others would like this, so I thought I'd post a thread, I know you can remove the cut off date but if people like it then maybe it could be a feature request haha.

I've got customers who order half way in the month when it's cheaper (Before cut off date) and then cancel it before the invoice is due. Then re-order after the price isn't full again, so they seem to get it cheaper.

 

I was thinking if maybe there could be an override which means you can enable it on the client account and it stops them being on a pro-rota package but paying the full month.

 

At the moment let's say: Order (5th) --> pay amount --> Cancel (21st) --> re-order (5th) --> pay amount --> Cancel (21st)... etc.

 

If this was a feature Order (5th) --> pay amount --> Cancel (21st) --> Disable on client profile --> re-order (5th) --> Pay full amount --> Renew 5th.

Link to comment
Share on other sites

When they cancel, do you not collect the amount due on the invoice? And why would the service be cheaper half way through the month? Since it's prorated, the amount due is relative to the amount of time between the service date and the pro rata day. If your pro rata day is the 1st, and they cancel on the 21st, it sounds like you would actually keep 10 days worth of free cash by not providing the service from the 21st to the 1st.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...