I have a client who is signed up for a monthly web hosting plan. For all of her invoices before the last one, the dates are one month apart, but in her last invoice, the dates were Jul 01, 2014 - Nov 01, 2014, when it should have only been for Oct. 1 - Nov. 1. The amount was the usual amount for one month.
She still has an unpaid bill for Oct. 1 to Nov. 1 that is unpaid and which she just received a reminder for. Any idea how this could happen? Her only service is the one web hosting account. Not really sure where that jul-nov invoice was even generated from.
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lori
Hi,
I have a client who is signed up for a monthly web hosting plan. For all of her invoices before the last one, the dates are one month apart, but in her last invoice, the dates were Jul 01, 2014 - Nov 01, 2014, when it should have only been for Oct. 1 - Nov. 1. The amount was the usual amount for one month.
She still has an unpaid bill for Oct. 1 to Nov. 1 that is unpaid and which she just received a reminder for. Any idea how this could happen? Her only service is the one web hosting account. Not really sure where that jul-nov invoice was even generated from.
Thanks,
Lori
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