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No Provision After Accepting Order


astroroxy

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Finally found the issue. Just me being stupid.

The problem is that the node was in the wrong node group for solusvm.

Solusvm showed the error in the log, but for some reason I could not find it in blesta. It turns out I did not scroll far down enough. Now I understand why it was spamming solusvm with requests.

It would be nice if we could get an email if a service fails to provision, and provide the error message.

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Finally found the issue. Just me being stupid.

The problem is that the node was in the wrong node group for solusvm.

Solusvm showed the error in the log, but for some reason I could not find it in blesta. It turns out I did not scroll far down enough. Now I understand why it was spamming solusvm with requests.

It would be nice if we could get an email if a service fails to provision, and provide the error message.

 

You can :) My info > Notices > Creation error.

 

If it's not there Settings > System > Staff > Staff groups > edit Admin > tick boxes.

 

Eg:

Hi Michael,

There was an error provisioning the following service:

Service Name
--
Client ID
Client Name
Client Email Address

Manage Service

The pending service may need to be modified so that it can be provisioned automatically or it may need to be provisioned manually.

Error: ErrorCode:-9001|Message:General System Error. Please contact your service provider.
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