Dedicated Server Ips

[eremini]

Hello,

 

Convert from WHMCS and still getting my head around things. I am a bit confused atm. I have a customer with 5 dedicated servers, they all converted and showing up in blesta fine, but nowhere does it says the servers' IPs, so I can't tell which server is what now. In WHMCS I had main IP and assigned IP fields that displayed in server details. I see no mention of IP adresses anywhere in blesta, what am I missing? 

[Paul]

Go to a clients profile page, and click the "Manage" link next to their dedicated server service. There should be a section for Module Options, which may or may not contain any options. When importing things for which a module does not exist or cannot be mapped, the Universal Module is used and a Universal Module Product is created.

 

See Settings > Company > Modules > Universal Module. There should be a "Product" here that was created during the import. If you edit it, you'll see a Service Options section. This section defines service options, such as hostname and other items that do not alter the cost of the service.

 

If your IP addresses cost extra, then you should have a configurable option, typically a drop-down menu that defines the allocation and price. In this case, this is for billing purposes and the actual IPs are not stored as part of this option. They could be stored manually in a service field as part of the Universal Module product.

 

Better handling of IPs could be achieved by a "Dedicated Server" Module, as well as an IP Management plugin for Blesta, both of which are tentatively planned for a future release.

[eremini]

Thanks for the answer. Understood how it works now. Though it is a bit sad, that importer imports user/pass/hostname, but not IP. Lot of manual work to do after conversion. But nothing that can't be done. 

[Paul]

Thanks for the answer. Understood how it works now. Though it is a bit sad, that importer imports user/pass/hostname, but not IP. Lot of manual work to do after conversion. But nothing that can't be done. 

 

Most likely they store the IP address in a different way than the user/pass/hostname so it wasn't brought over. Were you using a specific module in whmcs for the dedicated servers? If so, perhaps once we have a module specific for dedicated servers the importer could be updated to do a better job of importing IP addresses and other attributes.

 

Unfortunately there is usually some manual work with an import, as much as we try its difficult to handle every scenario. Hopefully it's not too bad for ya!

[Max]

dedicatedip field in WHMCS is not module specific. Doesn't matter if it's a cpanel account or a dedicated server, you can put an IP there for informative purposes.

[eremini]

yeah, no specific module, just plain default, they have IP field for every package.