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Knowlegde Base Q&a's What Do You Have?


MDHMatt

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Hello all,

 

Im going to start filling my knowledge base up with some basic Q&A's and wondering what you guys have in there?

 

If you can post me some and don't mind me using them that would be great! Just want to have some things in there but not sure where to start :D

 

 

Cheers,

Matt

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Thanks I hadn't seen that! Still open to other suggestions too

 

Which things do you use:

 

- cPanel

- InterWorx

- DirectAdmin

- Plesk

 

You'd need articles aimed at one of them control panels.

If you offer VPS which one do you use:

 

- SolusVM

- Virtualizor

- Promox

 

And I'll see if I can think of things you can use :P

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currently just cPanel and Blesta are the services I use. Eventually when I pluck up the courage to do VPS hosting probs SolusVM (but that's for another discussion :D )

 

So you need just KB articles related to cPanel.

- How to set-up a email address

- How to log into cPanel from Blesta

- How to make a database and username

- How to install Wordpress with Softaculous or manually (depending if you have Softaculous)

- How to make a backup and download it

- How to change the cPanel theme

- How to change your password

- How to log into PHPmyAdmin

- How to access Webmail

- How to scan for malware with clamav

 

Stuff like that is from the top of my head as I don't like cPanel :)

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So you need just KB articles related to cPanel.

- How to set-up a email address

- How to log into cPanel from Blesta

- How to make a database and username

- How to install Wordpress with Softaculous or manually (depending if you have Softaculous)

- How to make a backup and download it

- How to change the cPanel theme

- How to change your password

- How to log into PHPmyAdmin

- How to access Webmail

- How to scan for malware with clamav

 

Stuff like that is from the top of my head as I don't like cPanel :)

 

Thanks at least its a start! Btw do you just haunt the forums? you seem to be the first one to reply to my posts lol

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The premadekb articles are a pretty good starting place.   For $50 is saved me a ton of time as all I had to do was read each one to make sure it sounded right and looked correct to me.

It will give you most of the cpanel kb articles you need as well as instructions for updating name servers at many of the popular registrars.  They have Softaculous articles as well which is helpful.

 

They didn't cover any of the items that cloud linux uses if you use that but it was quite easy to add a couple more articles for those items.

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The premadekb articles are a pretty good starting place.   For $50 is saved me a ton of time as all I had to do was read each one to make sure it sounded right and looked correct to me.

It will give you most of the cpanel kb articles you need as well as instructions for updating name servers at many of the popular registrars.  They have Softaculous articles as well which is helpful.

 

They didn't cover any of the items that cloud linux uses if you use that but it was quite easy to add a couple more articles for those items.

 

Agreed, if the articles will save you time it's worth the money. Before I got married and had kids, I had a lot of time so writing the articles myself would have been no big deal.. but now I'm happy to pay for things that save me time.  :blesta:

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