Austin Posted May 7, 2015 Report Share Posted May 7, 2015 Hi, A few services have had a one-time coupon applied to them when they signed up, however it applied it for the following term as well. I'm not sure on the cause since it is setup correctly to only allow when a service is added. Could this be a possible bug, and if you need logs of some form I'd be happy to provide them. Link to comment Share on other sites More sharing options...
Tyson Posted May 7, 2015 Report Share Posted May 7, 2015 Could you provide the settings set for that coupon? Was the service updated before it renewed to add a new coupon? Was the service ever upgraded before it was renewed? Was the service renewed manually or by cron? Link to comment Share on other sites More sharing options...
Austin Posted May 7, 2015 Author Report Share Posted May 7, 2015 Here are the settings: http://puu.sh/hF0c5/7229e7621d.png The service wasn't updated in any way, nor was it upgraded. It was first created in April with the coupon applied, which is fine, then it recently invoiced the service again with the coupon still applied. Additionally if this is any help, it has not been paid for only invoiced. This was renewed via cron just recently. ** It's also occurred on another service renewing soon as well, I would assume any other service using this is code will fall under the same circumstance. Link to comment Share on other sites More sharing options...
Tyson Posted May 7, 2015 Report Share Posted May 7, 2015 I haven't encountered this myself. Which version of Blesta are you using? Link to comment Share on other sites More sharing options...
Tyson Posted May 8, 2015 Report Share Posted May 8, 2015 I'm thinking the issue may be with the check on whether the coupon recurs when it builds the coupon line item. I've created a task for us to look into it further: CORE-1652 Link to comment Share on other sites More sharing options...
Austin Posted May 11, 2015 Author Report Share Posted May 11, 2015 I haven't encountered this myself. Which version of Blesta are you using? Sorry for the delayed response, but I'm using the latest version. It is a very odd issue because I've done similar coupons in the past with no issue. Link to comment Share on other sites More sharing options...
Tyson Posted May 13, 2015 Report Share Posted May 13, 2015 This will be fixed in v3.5.0 ariq01 and Michael 2 Link to comment Share on other sites More sharing options...
drolfe Posted May 21, 2015 Report Share Posted May 21, 2015 This will be fixed in v3.5.0 Hi great, any ideas when that will be out ? So I just remove the coupon to stop new invoices getting the recurring discounts ? Sorry, just looking for the work around before the patch... Regards, Daniel Link to comment Share on other sites More sharing options...
Tyson Posted June 5, 2015 Report Share Posted June 5, 2015 The fix for this issue is in the v3.5.0 beta apart of CORE-1652. You can update the service to remove the coupon code in order to avoid it applying when the service renews. Link to comment Share on other sites More sharing options...
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