ty0716 Posted July 29, 2015 Report Share Posted July 29, 2015 I use this plugins :plugin/support_managerpro. and i see this database table include a field:service_id. Is this field used to save the service related to the ticket like whmcs? Does this plugin have a selection of related services when user open ticket? If not,Can I use this field to save related services ID? Quote Link to comment Share on other sites More sharing options...
0 Tyson Posted July 30, 2015 Report Share Posted July 30, 2015 PauloV created the Support Manager Pro, so he would be the best person to ask for the specifics. Since his plugin is based on the Support Manager included with Blesta, I can say that the service ID field for tickets is intended for use in relating the ticket to a service that would be the topic of the ticket's conversation. Blesta Addons 1 Quote Link to comment Share on other sites More sharing options...
Question
ty0716
I use this plugins :plugin/support_managerpro.
and i see this database table include a field:service_id.
Is this field used to save the service related to the ticket like whmcs?
Does this plugin have a selection of related services when user open ticket?
If not,Can I use this field to save related services ID?
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