josh.meade Posted July 30, 2015 Report Share Posted July 30, 2015 (edited) I am getting the error in the below image when i start the install process: Anyone know how to fix this i just ordered the software and so far its not working right Edited July 31, 2015 by josh.meade Quote Link to comment Share on other sites More sharing options...
0 Cody Posted July 31, 2015 Report Share Posted July 31, 2015 This is a DNS issue. It looks like your webserver is unable to reach your database server. Ensure the hostname is correct (in config/blesta.php). If you're running your database on a non-default port, uncomment the port field (in config/blesta.php) and enter the port for your database server. Michael 1 Quote Link to comment Share on other sites More sharing options...
0 josh.meade Posted July 31, 2015 Author Report Share Posted July 31, 2015 This is a DNS issue. It looks like your webserver is unable to reach your database server. Ensure the hostname is correct (in config/blesta.php). If you're running your database on a non-default port, uncomment the port field (in config/blesta.php) and enter the port for your database server. Cody, Would you be able to help install this? just message me on what info you need Quote Link to comment Share on other sites More sharing options...
0 Paul Posted July 31, 2015 Report Share Posted July 31, 2015 In most cases I can find your server is unable to resolve hostnames. Check your /etc/resolv.conf file and make sure you have some caching servers listed. If you don't you can use Google public DNS by entering the following 2 lines into the file: 8.8.8.8 8.8.4.4 If your server can resolve hostnames, check your PHP for any disabled_functions. This is an issue with your server. Quote Link to comment Share on other sites More sharing options...
0 Michael Posted July 31, 2015 Report Share Posted July 31, 2015 Move to a better web host? FreshrostedHostng or TheSkySpace are my recommendations. Quote Link to comment Share on other sites More sharing options...
0 serge Posted July 31, 2015 Report Share Posted July 31, 2015 maybe just wait fews hours for dns propagation time if you just set the domain. by the way, have you set an A DNS record at DNS editor at your domain's registrar? check the domain using online tool like: http://dnscheck.iis.se/ Quote Link to comment Share on other sites More sharing options...
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josh.meade
I am getting the error in the below image when i start the install process:
Anyone know how to fix this i just ordered the software and so far its not working right
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