ariq01 Posted August 28, 2015 Report Share Posted August 28, 2015 Hello. i've setup smtp for mail settings on blesta with my sendgrid account. Based on sendgrid docs : https://sendgrid.com/docs/Integrate/index.html Change your SMTP username and password to your SendGrid credentials Set the server host name to smtp.sendgrid.net Use ports 25 or 587 for plain/TLS connections and port 465 for SSL connections For most users we suggest port 587 to avoid rate limits set by some hosting companies. But when i'm try to send email : http://blestafolder/admin/clients/email/1/ , the result : The email failed to send due to a configuration issue. I've set up mandrill smtp too, but the result is same The email failed to send due to a configuration issue. Did anyone use smtp for mail settings on blesta? Quote Link to comment Share on other sites More sharing options...
0 ariq01 Posted August 30, 2015 Author Report Share Posted August 30, 2015 SOLVED. the main problem , because of smtp restrictions : http://www.blesta.com/forums/index.php?/topic/4290-smtp-problem-when-using-mandrill-mailgun/ i have contacted the staff, and disable it. Voila, i can email via smtp sendgrid . :') Quote Link to comment Share on other sites More sharing options...
0 serge Posted August 28, 2015 Report Share Posted August 28, 2015 check if at your web-hosting crontrol panel if there is a global option to prevent sending email and check also your firewall, and connection log for your server Quote Link to comment Share on other sites More sharing options...
0 Paul Posted August 28, 2015 Report Share Posted August 28, 2015 Is port 587, 465, and 25 egress open at your firewall? That is the most common issue. Michael 1 Quote Link to comment Share on other sites More sharing options...
0 ariq01 Posted August 29, 2015 Author Report Share Posted August 29, 2015 check if at your web-hosting crontrol panel if there is a global option to prevent sending email and check also your firewall, and connection log for your server at blesta log, it said Failed to authenticate on SMTP server with username "myemail@gmail.com" using 2 possible authenticators #mandrillsmtp Is port 587, 465, and 25 egress open at your firewall? That is the most common issue. Yes it is open. i've check it on http://ping.eu/port-chk/ . Quote Link to comment Share on other sites More sharing options...
0 serge Posted August 30, 2015 Report Share Posted August 30, 2015 check at you mandrill account, I can not remember I got it working fine Blesta & mandrill, but now just use my own mail server. At mandrill account check if there is no TXT DNS record or MX DNS records they mention you to create for your Blesta hostname/domain Quote Link to comment Share on other sites More sharing options...
0 ariq01 Posted August 30, 2015 Author Report Share Posted August 30, 2015 hi serge. i've whitelabel-ing my domain at mandrill , it said "verified". and on blesta log, it said "Failed to authenticate on SMTP server with username "myemail@gmail.com" using 2 possible authenticators". i hope there are blesta user which use hosted mail transaction like this, and help me to solve this problem Quote Link to comment Share on other sites More sharing options...
0 Michael Posted August 30, 2015 Report Share Posted August 30, 2015 I bet any money it's the password you are using. serge 1 Quote Link to comment Share on other sites More sharing options...
0 ariq01 Posted August 30, 2015 Author Report Share Posted August 30, 2015 hi mike. on mandrill, they said the password = key api i've set username = username (email as my login) and password = the key api. I'll record a video for proof, and pm mike, and paul soon. Quote Link to comment Share on other sites More sharing options...
0 serge Posted August 30, 2015 Report Share Posted August 30, 2015 it's seem not a conection issue (port, protocol, firewall), but more an authentication issue, so your login credential could be wrong or you have to mention at mandril account the ip/hostname of the remote server (blesta) for it's be allowed. try also to re-generate your credential at mandrill also have you white listed mandril ip(s) at your firewall, and flush all previous ip blocked ariq01 1 Quote Link to comment Share on other sites More sharing options...
0 ariq01 Posted August 30, 2015 Author Report Share Posted August 30, 2015 I have check the smtp connection (with another blesta installation and another server). AND it is connected! Well, the main problem is from my server. Did anyone ever known this problem.? Quote Link to comment Share on other sites More sharing options...
0 Michael Posted August 30, 2015 Report Share Posted August 30, 2015 SOLVED. the main problem , because of smtp restrictions : http://www.blesta.com/forums/index.php?/topic/4290-smtp-problem-when-using-mandrill-mailgun/ i have contacted the staff, and disable it. Voila, i can email via smtp sendgrid . :') Don't you just love cPanel? ModulesBakery 1 Quote Link to comment Share on other sites More sharing options...
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ariq01
Hello.
i've setup smtp for mail settings on blesta with my sendgrid account.
Based on sendgrid docs : https://sendgrid.com/docs/Integrate/index.html
For most users we suggest port 587 to avoid rate limits set by some hosting companies.
But when i'm try to send email : http://blestafolder/admin/clients/email/1/ , the result : The email failed to send due to a configuration issue.
I've set up mandrill smtp too, but the result is same The email failed to send due to a configuration issue.
Did anyone use smtp for mail settings on blesta?
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