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Recaptcha Not Working On Order Forms


santiagohl

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The reChapata option does not seem to work on the order forms. I had open a support ticket and after they worked with me it still does not work so they recommended I place a bug report and maybe I could get help via the forums.

 

I get the response of chapata not valid but the problem is there never is a popup asking to enter the chapata nor there is a section on the for with eh chapata.

 

 

 

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AreYouAhuman pop up works depending the browser, we have two forms, the AreYouAHuman and then a AreYouAHuman-broken for clients. But 99.9% of customers with us have no issues, so I don't think it's a bug with Blesta but the browser / and their captcha themselves.

You can get them to show it on the form or do what we do.

 

If you mean Google's recaptcha never knew they had a popup when selecting continue it's just displayed on the form.

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No it is not on the form at all, no pop up come up either for it, and I did try using the Are You Human option and that works. I will be using the are you human for now until they can figure out what is going on with the reChapata.

 

Being a possible browser issue  -  I tried, Firefox, Chrome, IE, Opera but reChapata does not work on any browser.

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The ReCaptcha only works on the Standard order form templates, but not Wizard or AJAX. This is due to the fact the ReCaptcha cannot be loaded via AJAX.

 

Blesta v4.0 has been updated to use ReCaptcha v2, which will require that you update your ReCaptcha settings in the Order plugin. Then, the captcha will display and work correctly in all order templates.

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