Installing problem

[Keopec]

Not fully managed.

my verify-blesta.php looked the same in all areas except one to yours. The Suhosin: not loaded in your results shows a red x, mine does not. All of my areas checked returned the green checkmark.

PHP version: requires 5.0 - your version 5.3.21
OpenSSL version: requires 0.9.6 - your version 0.9.8
CURL version: requires 7.10.5 - your version 7.24.0
MySQL: enabled
Suhosin: not loaded
GD Library: enabled for Graphs
GD GIF Support
GD PNG Support

So all of the above returned as true.

[Paul]

If it only happens at step 3 of the install, it's only skipping adding your first admin account. It can be manually added in the admins table of the database. It definitely sounds like mod_security. Who is the hosting company?

[CubicWebs]

I agree Paul it's definitely the provider, which is weird unless they aren't using the default config.

[Keopec]

It also fails to create the config.php, so I manually upload it. I manually created the admin user, not sure if I got it correct.

Now when I go to login, by bringing up index.php it brings me back to the install script and thinks I am doing an upgrade.

If I remove install.php it just fails, because it is looking for install.php

[CubicWebs]

Originally Posted by Keopec

It also fails to create the config.php, so I manually upload it. I manually created the admin user, not sure if I got it correct.

Now when I go to login, by bringing up index.php it brings me back to the install script and thinks I am doing an upgrade.

If I remove install.php it just fails, because it is looking for install.php

Try doing this.

Go to PHPMyAdmin and go to the database, drop all the tables if there is any then re-run the installation.

[Keopec]

I've deleted that db so many times now I've lost count. Somewhere around 5 or 6 times. I do appreciate the help and the very quick responses.

I don't think I have the admin user setup correctly in the db. I can go to the passreset.php and search for my username/email and it isn't found. So I went back to index.php and entered in some bogus info to see if the results are the same and they are. So the index.php is not getting an authentication so maybe it is thinking since the user doesn't exist that I need to continue the install. Just a guess.

Right now I have a misconfigured user in the db and a manually uploaded config.php in the inc directory.

[Keopec]

a_id int(25) leave blank
a_pass varchar(255) plain text password?
a_fname varchar(255) first name?
a_lname varchar(255) last name?
a_email varchar(255) my email
a_email2 varchar(255) my email again?
a_notify int(1)
a_xslvl varchar(255)
a_lang varchar(8)
a_lastseen datetime
a_lastlogged datetime
a_lastip varchar(255)
a_lastloggedip varchar(255)
a_emailarr int(1)
a_emailinv int(1)
a_bccnotices int(1)
a_active int(1)
a_otp_mode enum --
a_otp_pin varchar(128)
a_otp_key varchar(128)

[CubicWebs]

Originally Posted by Keopec

I've deleted that db so many times now I've lost count. Somewhere around 5 or 6 times. I do appreciate the help and the very quick responses.

I don't think I have the admin user setup correctly in the db. I can go to the passreset.php and search for my username/email and it isn't found. So I went back to index.php and entered in some bogus info to see if the results are the same and they are. So the index.php is not getting an authentication so maybe it is thinking since the user doesn't exist that I need to continue the install. Just a guess.

Right now I have a misconfigured user in the db and a manually uploaded config.php in the inc directory.

Mate I recommend you contact your provider via Support ticket, Technical department and ask them to see if they can install it and see if they can fix the issues you are having.

I had no issues and like you I've never installed Blesta beforehand.

[Paul]

In v2 the password reset works only for clients. In v3, it works for both clients and admins.

Try creating an admin user in phpMyAdmin in the admins table, for a_pass enter 482c811da5d5b4bc6d497ffa98491e38

Enter your first name in a_fname, your last name in a_lname, and your email in a_email. Leave everything else default.

Then, try logging in with your email and the password "password123". You can change your password after you login.

[CubicWebs]

Originally Posted by Paul

In v2 the password reset works only for clients. In v3, it works for both clients and admins.

Try creating an admin user in phpMyAdmin in the admins table, for a_pass enter 482c811da5d5b4bc6d497ffa98491e38

Enter your first name in a_fname, your last name in a_lname, and your email in a_email. Leave everything else default.

Then, try logging in with your email and the password "password123". You can change your password after you login.

Good Idea, can't wait for 4 days