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- Today
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Pay Now (No login required) eventually redirects me to login page
raidershop posted a question in Support
Hi, thank you for your help. I was testing the Pay Now (No login required) link... it actually take me to "Make Payment", but after selecting the payment gateway and clicking "Review and Confirm", I'm redirected to login page. This is normal behaviour? My gateway is Paypal Payments Standard Edit: Tried this solution posted by Tyson and it worked -
raidershop joined the community
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It would be real nice to have phone as an option here.
- Yesterday
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Under Settings > Company > Client Options > Required Client Fields you can specify which of the optional fields to require. Phone is not available since there could be multiple phone numbers of different types.
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I'm not sure if you took a look at JavaScript errors in your web browser as I mentioned above, but it sounds like there is a JavaScript error one some pages that is causing the page to break and actions not to work correctly.
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Blesta enforces permissions for user access to pages, but not access to specific actions/data that may be displayed on those pages, which sounds like your requirement. If you wanted to restrict access to certain staff groups, you could update the system to determine the current user's staff group, check whether they are in the list of groups that are allowed access, and hide/show those fields based on that.
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We need to make sure customer provides Name, Address, Phone & email address. How can we make these fields mandatory?
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Just Did as you said. But Still same Issue. I upgrade from 4.3 or 4.4 I guess. Not remember Exactly. But not from 3.
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Instead of me removing the code for this would there not be a way to restrict access to the cPanel information/link by restricting it with group permissions ? For example {if $group eq 'A'} A does not have access to this area {elseif $group eq 'B'} While group B can see this area {/if} I'm not sure what code it would have to be within blesta templates but would this be possable and can you point me in the right direction?
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How long ago did you upgrade to 4.5.2? What version did you upgrade from? Try re-uploading all the files from the full 4.5.2 release If you have ever upgraded from version 3.x, make sure you've removed the files listed in the yellow alert box at https://docs.blesta.com/display/user/Upgrading+Blesta
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Also Just Notice when ever I click on the Configuration Option Arrow it's doesn't Work. It's just add a "#" on the Browser End. http://prntscr.com/nr3ot7
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But what about this Issue - http://prntscr.com/nr1yi1 The Module and Plugin Both Page are showing like this.
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It's possible, you should check that. The NOC PS module is a 3rd party module, and not supported by us, so I don't know if it has unique requirements. If it continued to work fine after upgrading to 4.5.2 then it may be compatible with 4.5.2. Check also the file logs, ../logs_blesta/ defined under Settings > System > General. The logs may have more information if there is an error involved. Also check your firewall and logs in NOC PS.
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The Noc-ps server working fine separately. Do you think some firewall on the Blesta Server causing outbound connection?
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I see INPUT but no OUTPUT, it appears that your NOC PS server is not responding, or Blesta is unable to reach it.
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Hi. Yes, we update the Blesta to 4.5.2 with PHP 7 Hotfix. But it was working fine till few days back when we check lastly. After one of our clients asked about the issue we saw this error. Here is the Module Log which seems fine.
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I do not think so, because the process fails when it imports invoices. Clients are imported without problem. [1] => importInvoices: SQLSTATE[23000]: Integrity constraint violation: 1048 Column 'client_id' cannot be null on line 196 I checked the invoices and they are all associated with a client. Im using Blesta 4.5.1 fresh installation only for testing because If the import is done correctly I hope to pass it to production.
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Did you change anything recently? Upgrade Blesta, upgrade the NOC PS module, move your installation, etc? To view the module log for NOC PS, click anywhere in the row for the log on that page (not the "NOC Provisioning System (NOC-PS)" link)
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Also I just Notice that the Module Page is broken - http://prntscr.com/nr1yi1 Is there something Issue with the Blesta Installation?
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Thanks Tyson for the Suggestion. I do check the Logs and Seems nothing Wrong. Here is the Screenshot. http://prntscr.com/nr1v7d
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That can occur if there are errors trying to fetch those options from the module (i.e. NOC-PS). There could be something misconfigured, or Blesta may not be able to connect to the NOC-PS API. Check your module logs under Tools > Logs > Module tab and see if there are any logs stored for NOC-PS. Click the table row to expand the section to see the raw input/output communication Blesta does with the NOC-PS API. There may be an error mentioned that could lead you to the problem. After looking at your screenshot, I see that the Text/HTML description is not loading properly, so there must be JavaScript errors on the page. That could also be causing your module options to not be retrieved. You should check your web browser's developer panel to see what JavaScript error was encountered.
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Hi We are using the NOC-PS Module for our Dedicated Provisioning. But for last Few Day we can't able to see the Module Option under the "Package Section" in Blesta. Usually it should show the Option like Actual https://www.noc-ps.com/wp-content/uploads/2013/07/blestav3-moduleoptions-dedi.jpg Ours stop showing those Option, even the Package Description Field is Broken. - http://prntscr.com/nr1jcx Can anyone help us to figure it out. Many Thanks
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Hosting services need to know what domain the hosting plan is for, so the domain is a prerequisite and is determined first. The Domain and Other order form flows: Enter domain to purchase/transfer Configure domain Choose hosting plan Configure hosting plan Complete purchase This flow requires a hosting service to be partially configured, then a domain service to be completely configured, followed by a return to the original hosting service to complete its configuration. However, this flow would not work with Blesta since it requires the completion of one service configuration at a time. The customer does not need to go back to order a domain with the current order flow because they start with the domain and move on to the hosting plan from there.
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@elzek1 Take a look at what Mike from Blesta.Store mentioned with your client ID's. Any imports must be done on a fresh Blesta installation, and we recommend making a backup of your Blesta install before attempting an import so you can restore and retry. I assume you are using Blesta 4.5.2?
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in alot of cases, a customer begins to place an order for the hosting plan, especially for cases where a hosting plan comes bundled with a free domain. so how will the customer achieve. 1) Order hosting => 2) search to register new domain => 3) add details to order. In short, customer needs not go back to order new domain for them to add a hosting plan. it should be part of the hosting registration steps
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You should be using the "Domain and Other" order form for domain+hosting purchases. The customer can choose to purchase/transfer a domain and then order the hosting for it.
