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Hello Many thanks @Blesta Addons very stange lol I have added your fix alredy to Support Manager Pro. Later on I will update the first post Regards, PV

Thank you I should have realized it was cookie issue, I restarted and cleared them and all is better. I actually feel a little stupid right now.

Hello @turner2f 1- No, it dosent delet attachments from system. You have to manually delete. (I will add an option to delete on next release). To delete you have to go to your "Uploads Directory" then enter on you rcompany ID, for exemple "1/" and you will see the foleder called "support_managerpro_files" you can then delete the files. 2- Do you have "Debug mode" on on blesta.php ? Configure::errorReporting(-1); if so disable, Configure::errorReporting(0); 3- To edit the Fileds and/or options go to Settings->Plugins->Installed->Support Manager Pro->Manage-> (you will see a dield called "Custom fields"), and just add your options. To show the filed/options on a client ticket, just assign a service and update the ticket, then you can edit the Custom Fields. 4- - Realtime Open Tickets Re: It should show after you recive a ticket in "open" status - Highlight Selected Status Bar Re: Wen you select a "Status" it should hilight (change background color) - The Built in Auto Spam function ( how is it configured ) Re: Just Move a Spam ticket to "Spam" status and the next ticket from that email adress will auto move to "Spam" status 5- Its because the "Auto" save feature to quickly save the option witout manually "submit" 6- Notes are private, only Admins/Staff can see them Regards, PV

OK. Thanks. I'll remember that

Hi, Thanks a lot. I just downloaded the beta from the option on the main page so it downloaded the beta 1 a while ago and forget to check if there were any updates released. I will give it a shot and see.

Is your browser accepting cookies? Double check in another browser and see if the same thing happens or not.

ok not sure , but try this simple fix open the file plugins/support_managerpro/support_managerpro_controller.php , the move the second line require_once dirname(__FILE__) . DS . "support_managerpro_kb_controller.php"; to the line before the last ?> so the last of the file should be like require_once dirname(__FILE__) . DS . "support_managerpro_kb_controller.php"; ?>

un-install the support manager and install the support manager pro, remove the 1 folder inside /cache/ and it will clear the navigation cache.

You see 2 links, go to /cache/ and delete the 1 folder then F5.

https://haveibeenpwned.com/ Just stumbled across this site, let's you enter your email or username and find out if your account details were leaked in any known breaches. Turns out my details were stolen from Adobe, LinkedIn, and vBulletin. Fun. Good idea to subscribe to notifications if your details show up in any new dumps, since not all companies notify their user bases.