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This error seems to indicate that MySQL crashed, are you still getting this error? If so, see that you meet the "Recommended Requirements" and options for MySQL/MariaDB https://docs.blesta.com/display/user/Requirements If you get past that error and still have trouble and want to get us a copy of the database securely so we can run a test import and debug in a local environment we will be able to resolve any issues and get an updated importer to you (and delete all copies of the data).