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Paul

Blesta Developers
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Paul last won the day on March 18

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  1. The label is determined by the module you're using. If you're using the Universal Module, then the label is the 1st Service field created for the Universal Module Product. If you are using "None" for the module, you might consider using the Universal Module instead https://docs.blesta.com/display/user/Universal+Module#UniversalModule-ServiceOptions
  2. The deprecated notice probably has nothing to do with it. There's a bug as part of 5.9.2 that does not allow reports to be written to the default temp directory under Settings > System > General. If you create a new directory called "tmp" within your uploads directory, and set your path to that for temp, that should work. Until we release 5.9.3 (probably this week).
  3. The line number is approximate, the important part is to find the code mentioned and update to what is shown.
  4. You MUST update to 5.8.3 if you are running 5.8.2, or you are not protected. Apply the patch (blesta-5.8.0-5.8.3), ignore "hotfix" directories. Backup everything first.
  5. There's currently a bug in 5.9 that makes ticket piping and CLI imports not work properly. These will be fixed in 5.9.3, but here is a simple change you can make that may work in the interim. You can make a code change on 5.9.2. In app/models/blacklist.php around line 249 change: public function verify(string $input, string $type) To: public function verify(?string $input, string $type)
  6. The hotfix is not needed unless you don't have ioncube in your PHP. The default files work for PHP 7.2, 7.3, 7.4, 8.1, 8.2 with Blesta 5.9.2.
  7. The hotfix directory included with Blesta is only for users that do not have the Ioncube PHP extension, but SourceGuardian instead. Official files support PHP 7.2, 7.3, 7.4, 8.1, 8.2 with Ioncube, at least as of Blesta 5.9.
  8. You can use the Mass Mailer plugin. Settings > Company > Plugins to install, access under Tools > Mass Mailer. It doesn't send an email automatically, but you can select which clients to send an email to and send anytime.
  9. You don't have to sponsor anything. We'll continue to add features based on demand, and when this rises in priority over other heavily requested items we'll consider adding it. Sponsored development lets you put your money where your mouth is. We find that people will up vote all kinds of features, but when they are willing to actually pay for them they show that they really need it. If you're not willing to pay for it, then it's probably not much of a requirement for you. Every feature we add has an internal cost to us, often significantly so, so we have to prioritize based on demand. Regarding paid modules, that is an option, but a module that only 3 or 4 people would use would be priced considerably higher than a module 3 or 4 hundred people would use. Modules that drive demand are already being created by 3rd party developers, quite a few of them, actually. But an authentication scheme is neither a module or a plugin, but a core feature, one we would not be able to charge extra for.
  10. You want to sponsor it? Demand hasn't exceeded demand for most other new features we've been adding.
  11. Are you sure you have enough disk space? Unable to create files and database tables sounds like maybe you're out of disk. I'd recommend trying to install manually https://docs.blesta.com/display/user/Installing+Blesta it's pretty painless.
  12. Thanks, we've created this task https://dev.blesta.com/browse/CORE-5062 It's less so a bug and more so an oversight, so it's scheduled for 5.11.
  13. If you're running 5.9.0, clients may not be able to open tickets while authenticated. A simple solution, pending an official patch release is: Edit /app/models/blacklist.php around line 255. Look for: public function verify(string $input, string $type) Replace with: public function verify(?string $input, string $type)
  14. Paul

    how to set up smtp

    What version of Blesta is this? Does the mail server have a valid SSL certificate? It may not. Make sure the TCP egress ports are open at your firewall. If you have SSH access to your server, you can try to telnet to the mail server over the port to see if it responds. telnet mail.server.com 587
  15. This may be related to https://dev.blesta.com/browse/CORE-4986 which is resolved in 5.9, currently in Beta.
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