ServZoo

I had a similar issue with both WHMCS and Blesta. There is another setting in CSF that was blocking me. See the screenshot and add the username of the account trying to use mandrill to the box. Also, make sure the port is open for SMTP.  Then restart.
 
No promises, but it's another option to try.
 
I hope this helps!

That's unfortunate... The only thing this really says to me though is that Blesta is starting to chip away at ol' WHMCS' marketshare. :-)
 
Blesta is awesome! I use it for my hosting company as well as my forum memberships, advertising sales, etc. It just works; all the time!

Hi,
 
Relatively savvy web hosting client here. I looked in the source code of my host's billing and support site, and traced their support plugin to be this running on Blesta. But I digress.
 
Is it possible to implement email notifications to the client when their ticket is updated? I didn't find an option for that in the GitHub source code.
 
Thanks!

That's unfortunate... The only thing this really says to me though is that Blesta is starting to chip away at ol' WHMCS' marketshare. :-)
 
Blesta is awesome! I use it for my hosting company as well as my forum memberships, advertising sales, etc. It just works; all the time!

That's unfortunate... The only thing this really says to me though is that Blesta is starting to chip away at ol' WHMCS' marketshare. :-)
 
Blesta is awesome! I use it for my hosting company as well as my forum memberships, advertising sales, etc. It just works; all the time!

I just didn't want to spam the forum here; I didn't think it as wise on my part since I started. it. :-)

Sorry to ear one more WHT member getting banned for "stupid" reasons
 
The rule of "multiple accounts" on WHT can apply for some administrators on WHT that I know that they have multiple user accounts to pass as "normal users" and respond to foruns and not being detected
 
I really think that if we "push" banned users from WebHostingTalk to outher forum, in this case i can pass the word, to MyHostingBoard (I have been invited to be a Moderator by ServZoo, so dont get me rong  )  we can create a new comunity to open the eyes of WHT and all members.
 
Also a really think that Blesta Foruns is growing very fast, (Im pushing some words from Blesta Foruns to search engines for SEO )
 
I know that are some really good Hosting Foruns out there, but the number 1 is still WHT and some members and administrators are destroying the greatest Forum out there.

Noticed tonight when I did a manual activation using the Interworx module that the client could not login with their email address and password (sent in the welcome email.) It appears that when doing a manual activation, Blesta is creating a nickname for the new account and that is stopping the email address login from working.
 
I have double-checked for options to change it, but it appears to be something happening that shouldn't.
 
Here's what I did:
 
Add Service to Client:

 
The service is activated and the welcome email is sent out with username: email address and password. Upon trying to login to Interworx:
 

 
Going in via Nodeworx, I can see that a nickname has been set:

 
I can login with the nickname and the password.
 
This is strange as it doesn't display the nickname and inside Blesta it shows the e-mail address as the username.

I disagree completely with asking those mods to mod here. At the end of the day, Blesta is a commercial product (business.) What *appears* to be happening at WHT is not good business and if everything I've read is true, can be resolved by escalating. Inviting the folks over that appear to be causing the problem just in an effort to fix it is not the answer. Not to mention, modding for WHMCS and Blesta would be a HUGE conflict, if you ask me.
 
WHT rules are very interesting (they seem to apply at will and vary by moderator.) I have not had any issues with them myself, but I've heard the stories.
 
I post there for advertising, have a paid account, and that's it. I'm not a huge fan of biased actions in the least, which is why I limit myself the way I do.

I disagree completely with asking those mods to mod here. At the end of the day, Blesta is a commercial product (business.) What *appears* to be happening at WHT is not good business and if everything I've read is true, can be resolved by escalating. Inviting the folks over that appear to be causing the problem just in an effort to fix it is not the answer. Not to mention, modding for WHMCS and Blesta would be a HUGE conflict, if you ask me.
 
WHT rules are very interesting (they seem to apply at will and vary by moderator.) I have not had any issues with them myself, but I've heard the stories.
 
I post there for advertising, have a paid account, and that's it. I'm not a huge fan of biased actions in the least, which is why I limit myself the way I do.

Hello,

As other users reported in the forum, this issue is making troubles for services that doesn't have proper provisioning modules.

By doing the following changes, a Tab will appear at client's manage service page, showing all the service fields that have the public_ tag on their name.

Instructions:
1. Open components/modules/universal_module/universal_module.php
Find:
private function isUrl($str) { return preg_match("#^\S+://\S+\.\S+.+$#", $str); } Add After:
 
/** * Returns all tabs to display to a client when managing a service whose * package uses this module * * @param stdClass $package A stdClass object representing the selected package * @return array An array of tabs in the format of method => title. Example: array('methodName' => "Title", 'methodName2' => "Title2") */ public function getClientTabs($package) { return array( 'moreinfo' => array('name' => "More Info", 'icon' => "fa fa-gears") ); } /** * The More Info tab * * @param stdClass $package A stdClass object representing the current package * @param stdClass $service A stdClass object representing the current service * @param array $get Any GET parameters * @param array $post Any POST parameters * @param array $files Any FILES parameters * @return string The string representing the contents of this tab */ public function moreinfo($package, $service, array $get=null, array $post=null, array $files=null) { $row = $this->getModuleRow($package->module_row); $out = ''; $servicefields = array(); foreach ($row->meta as $key=>$value ) { if (strpos($key, "service_field_name") !== false) { // Here we match the service field label with their key and value foreach($service->fields as $field) { if($field->key == $value) { $name = 'service_field_label_' . str_replace('service_field_name_', '', $key); $servicefields[] = array("label" => $row->meta->$name, "key" => $value, "value" => $field->value); } } } } foreach($servicefields as $field) { // Filter out for showing only public fields if(strpos($field['key'], "public_") === 0 ) { $out .= "<p><b>". $field['label'] . ":</b> " . $field['value'] . "</p>"; } } return "<h4>Service Information</h4><br />" . $out ; } 2. Make sure that the service fields that you want to show to the client start with "public_" prefix

Preview
Setting up public service fields


Service fields being shown on client's "Manage Service" page


Download drop-in replacement file (if you don't want to manually add the above lines) (Only for Blesta 3.2.1): universal_module.php

Caution:
This file will be overwritten if you update Blesta and the Tab will disappear (there is no other risk or any service data loss). If you change the service field name of a existing field, the data will not be preserved (bug?)  
EDIT: This still works for Blesta 3.5.1. I'm not sure if it's still needed, but I'm already using it for my production blesta website so there's no way back 

Installatron is absolutely awesome and comes with stellar support. Might have less scripts that some of their competitors, but the system is a joy to use and devs are listening to feedack.

+1 for Installatron. We have had WAY better luck with their support and stability of the product.

I did this for my own html emails, but by request, I'm happy to share it with everyone for their own use. Again, credit to LicenseCart for the email tags setup that he shared here.
 
Note: You will need to locate the "INSERT YOUR...." statements that I added to help you add your links and images. I did not spend more than 5 minutes doing the editing for sharing, so you might find that I missed a few things you need to personalize. This is a really stripped down html file that will likely not load locally if you try. However, if you paste in the email template (using the Source) option in the editor) you should see it perfectly. All of my images were removed so you can make it your own.
 
All of the CSS is inline, so you can change things easily. There are no comments as I did not want to increase the line count that had to be processed every time this was sent out.
 
You can easily use this for all of your email templates but just editing the text. I currently have it running for everything from ticket response to credit card approval.
 
Feel free to use and share within the community!
 
 
html-email.html

Example of setting/displaying variables:
 
/order/controllers/checkout.php
public function complete() { ... $account = array('user' => "username", 'email' => "me@mydomain.com"); $this->set("account", $account); } /order/views/templates/{type}/checkout_complete.pdt
<div class="col-md-12"> ... Username: <?php $this->Html->_($account['user']);?><br /> Email: <?php $this->Html->_($account['email']);?> <?php // Auto-populate a form field $this->Form->create(); $this->Form->fieldText("username", $this->Html->ifSet($account['user']), array('id' => "username")); $this->Form->fieldText("email", $this->Html->ifSet($account['email']), array('id' => "email")); $this->Form->end(); ?> </div>

That sound WONDERFUL to me! I'm okay manually creating friendly names. It just looks cleaner.

I finally got my demo! I have so many questions! LOL
 
However, I must say the clustering has me amused!

If you are going to spin up something other than cPanel, go Interworx all the way.  It's a beauty of a control panel.  (note: I have zero experience with Plesk)

Due to the impending closure of our business we have decided to release our custom developed SolusVM module for free.
 
It contains a number of extended features such as: ISO support, PAE, Boot Priority, TUN/TAP
 
This is provided with no support.  If you would like a very competent programmer to develop this further and very reasonable rates, you may contact Eric (secforus_ehansen) who helped develop this module
 
Download Link: https://mega.co.nz/#!rwRFXRBT!zycC8Stn2Yrjp3fGyDMrtGPxZYiN0kxENMpQ8wFsSug
 
We welcome Blesta to include these extended features into the standard module.
 
This module is a drop in replacement for the module that ships with Blesta and can be used without any additional changes or modifications to Blesta.  Services created with the standard SolusVM module will work with this module.
 
 

Purchased directly earlier this morning!

We are likely going to be updating the SolusVM module so that you can use a configurable option for clients to select the OS template. The plus side is that you can enter whatever friendly looking name you want for the templates. The bad side is that you'll have to do so for all the templates you want to be available.
 
Pulling them automatically from SolusVM's API would be the simplest way to ensure they are all available as soon as they are added to SolusVM.. but this should be a good solution in the interim.

I did this for my own html emails, but by request, I'm happy to share it with everyone for their own use. Again, credit to LicenseCart for the email tags setup that he shared here.
 
Note: You will need to locate the "INSERT YOUR...." statements that I added to help you add your links and images. I did not spend more than 5 minutes doing the editing for sharing, so you might find that I missed a few things you need to personalize. This is a really stripped down html file that will likely not load locally if you try. However, if you paste in the email template (using the Source) option in the editor) you should see it perfectly. All of my images were removed so you can make it your own.
 
All of the CSS is inline, so you can change things easily. There are no comments as I did not want to increase the line count that had to be processed every time this was sent out.
 
You can easily use this for all of your email templates but just editing the text. I currently have it running for everything from ticket response to credit card approval.
 
Feel free to use and share within the community!
 
 
html-email.html

I think you are right. It's been so long that I can't remember.

This has been brought up a few times before, but it is not a bug. The SolusVM API does not support fetching the friendly name of the templates. I'd suggest asking them to update their API to support it.

Very nice design, finally convinced me to actually start working on mine...