katycomputer

OK, out of desperation, I deleted the html_invoice folder, then went to /admin/settings/company/billing/customization and changed "Invoice Template" to "Default" Life is good. Thanks guys.

Still no joy - any other ideas - or do I need to figure out how to get back to v4.3.0?

Sofaculous installs 4.4.0. I have those folders, but 5th input down on /admin/settings/company/billing/customization doesn't have a "Default" option, I have standard & "Pro forma" Should I delete/rename html_invoice?

When I try emailing an invoice the log reports: [2018-11-19 03:13:50] general.ERROR: Uncaught Exception Error: "Call to undefined method HtmlInvoicePdf::AliasNbPages()" at /home/katycomputer/public_html/billing/components/invoice_templates/html_invoice/html_invoice_pdf.php line 152 {"exception":"[object] (Error(code: 0): Call to undefined method HtmlInvoicePdf::AliasNbPages() at /home/katycomputer/public_html/billing/components/invoice_templates/html_invoice/html_invoice_pdf.php:152)"} Where have I gone wrong?

When editing "Email Template Invoice Delivery (Unpaid)" {payment_url} is not showing up as an Available Tags. Shouldn't it be an option?

Not sure what the problem is, but we are also seeing problems with fresh Blesta installs, we use softaculous, it reports: The following errors were found : exec function does not exist I opened a ticket with softaculous, assuming it's a softaculous/cPanel issue, if others are seeing the issue, perhaps it's a Blesta 4.4.0 issue :-(

OK, I'll try updating the templates - it's a tedious process.

I am having the same problem - except my issue is only with "Deliver Invoices", I am not a fan of returning to default template. Is there a "Default email" button somewhere?

I'm not sure, but it seems like you really need that information for credit card processing and to provide your firm with a minimal level of safety from the inevitable evil doers that will use your servers to spam the universe.

Yes, after successfully making payment, they get a Log In page. I haven't got any complaints, but I find it confusing. They have paid their bill, why do we want them to login - we don't, we should just be thanking them for their payment and let them go on their merry way.

When our client pays using https://{invoice.payment_url} they are presented with an opportunity to login to their account. In our situation, this is confusing to the client. It would be better if they simply received a "The payment was successfully processed....." message What is the easiest way to make this change? Currently, the client sees this: We want the client to see something like this (without " In"):

Provider "B" is alive

@bjacksparow I suspect everyone is taking Blesta's side on this one because the fee for support is so reasonable - $39 per year, I too would be grouchy if it was $390 per year, but it's not. Phillips charges a very reasonable fee for an essential tool. We want this software to be successful, it can't survive if its customers look for every conceivable way to avoid supporting the product.

Best answer: renew with OpenSRS, then transfer to NameCheap, you don't "lose" the 12 months of domain registration, it gets tacked onto your NameCheap registration.

Why don't you find out what it will take to update to latest & greatest? Blesta pricing is very reasonable.

Thanks Paul - going back to default resolved the issue.

Where do I add/change the column settings?

When invoices go out, they aren't reflecting the client's autodebit setting. In other words, they never say "Auto debit is enabled for your account, so we'll automatically process the card you have on file on..." Where have I gone wrong? Autodebit is working, the invoice goes out and is automatically paid as expected. Here is my invoice template: Hi {contact.first_name}, An invoice has been created for your account and is attached to this email in PDF format. {% for invoice in invoices %}Invoice: #{invoice.id_code} Invoice Total: {invoice.total | currency_format invoice.currency} Balance Due: {invoice.due | currency_format invoice.currency} {% if autodebit %}{% if invoice.autodebit_date_formatted %}Auto debit is enabled for your account, so we'll automatically process the card you have on file on {invoice.autodebit_date_formatted}.{% endif %}{% endif %} Pay Now {% endfor %} If you have any questions about your invoice, please let us know!

It seems like there should be an open AR aging report. For my purposes, I can use Billing | Invoices, then use Chrome's CopyTables extension (# ekdpkppgmlalfkphpibadldikjimijon ) to copy the table values into Excel.

I select Billing | Reports Format: CSV Report type: Aging Invoices Status: Any I get a list of 12 voided invoices and one draft invoice, but no open (and unpaid) invoices. I want to know who has been invoiced and has not paid. Where have I gone wrong?

We use it for invoicing our retail customers and recurring invoices for our managed services clients. Works very well. We export the transactions into QuickBooks using some PHP code posted in the Blesta forums.

Softaculous detects the PHP version and applies the patches when installing Blesta, that's what allows my "solution" to work.

I have been running Blesta on a cPanel server running PHP 7.0, I'd like to get all the accounts on PHP 7.2. When you use Softaculous to install Blesta on cPanel any PHP upgrades break Blesta. I am sharing a nice solution: 1. Wait until there is a Blesta update 2. Update server to latest PHP using EasyApache & MultiPHP Manager in WHM 3. Update Blesta script using Control Panel -> Softaculous -> Installations in CP Everything is working - no mess, no fuss. I hope this helps someone.

Merchant processors are fickle. Braintree wouldn't take us because we bill quarterly. This in spite of the fact we have been in business nearly 30 years. Stripe doesn't have a problem with our business model, so we'll stick with them.

OK, thanks everyone. We'll leave well enough alone.