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Nelsa

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Everything posted by Nelsa

  1. Yes I have also many situation where user just reorder new service multiple times..,I don't implement also late fee but still they just order new/same service.Now I suppose this plugin will have option to work in stelth mode and just mark account and warn staff.i'm thinking also about some kind of filter or warning future.As user base grow it is harder to handle manualy some things.Not exactlly like this and I need only to warn staff, in my case I would love to cover ordering free and trial services while there is due invoice in account and few other things without actually refuse order..just mark accounts or put order under review.I suppose this is just frame and it will have some aditional futures.
  2. I suppose you change this path-to-js to your real path,maybe dumb question but just in case $fields->setHtml(" <script type = \"text/javascript\" src = \"/path-to-js/jquery.min.js\"></script> <script type = \"text/javascript\"> $(window).load(function(){ $(\"#selectId\").prepend(\"<option value=''>__Select option__</option>\").val(' '); }); </script> ");
  3. Hi,I'm not surprised..since I know how plesk work I expect nginx to be restarted,I hoped time frame will not be the same(I was right but it is not as blesta need) because half second may let blesta to finish task....nginx to .htaccess converter is recommanded,since switching from Nginx to Apache and vice versa is done on domain level and with just one click ,having this extension will allow your clients(if you give them permission) to switch without thinking about directives.Now of course if you didn't give permissions to users and resellers to change hosting settings and you don't use Nginx than you don't need it at all. When it comes to graceful restart,yes it is working solution but like I say it would be nice to have solution that can be implemented without Admin permissions,for resellers. As you probably know providers are not always willing to edit even config. file or settings through GUI.And to be honest today is everyone hosting provider..buy cPanel and WHCMS and fire ....probably there is bunch of them that don't dare even log in through console. Any way I don't think Plesk will implement graceful restart by default,it is not first option and sometimes it can lead to some errors,it is used as default option when need it , but that is different story
  4. Well I wouldn't implement such aggressive solution but it is only Me.
  5. Results: 1) Editing Plesk database and setting graceful restart will work and i tryed 10 times ,every time Account created completly,without editing database it just create user without subscription. 2) Switching to Nginx only partialy worked...well can say didn't worked at all and you will have issue with .htaccess directives,I recommand installing nginx to .htaccess auto converter extension,very nice extension that allows any nginx or Apache directives to work without converting and editing anything. Extension can be installed simple by visiting Extensions-->Extension Catalog After installation every directive will be served what ever configuration you have. And wired thing is that Nginx is also restarted just like Apache and if you add service manualy you'll see actualy how server go offline but on Plesk side account and subscription is created successfully but of course problem is Blesta didn't get response and service is not added to client,need to add it without "module checkbox selected" manualy. Now in my case without editing PSA database Plesk couldn't finish creating account at all,it just add customer without subscription.After switching to Nginx Plesk succeed to create account and subscription, but since switching to Nginx didn't change Plesk behave blesta still didn't get response and service ,while exist in Plesk,in Blesta not. I would love to find solution that doesn't require Administrator permissions,since resellers will not be able to implement two working solutions,till than they can at least ask provider to implement it and point provider to working solution.
  6. Hah..I providde Plesk for years and now I first time try to use auto install extension...Plesk is excellent hosting panel but I must admit Aplication auto installer is worst I ever use(try to use)..well I mean when it comes to scripts they offer for auto install.extension it self is excellent with advanced toolkit.But they miss so many popular scripts....so much sponsored and scripts end users and resellers can't install at all....and most of them are not in top 1000 most popular..but there is not Blesta and most other popular billing scripts...I will have to install it by foot to try these solutions....while I don't need to change anything for myself maybe some of the resellers will try to use blesta on same account.
  7. W Well my website is hosted on independent sistem and I didn't have this issue,to be honest I wouldn't know it exist if I didn't see this thread and I simple missed your thread.Like I said i don't recommend anyone to host main site at any production server,main website with billing and support sistem should be online when production server is not,it is not nice filing when your site is offline and you visit provider site to find out what is issue....and it is also offline.now I will test also first solution with Nginx simple because resellers don't have permision to change apache restart intervals and they can't edit plesk database,but they can switch from Apache to Nginx on domain level.
  8. I explore this whole thing and find out that Plesk doesn't use Apache graceful restart,because of this every time something is changed Plesk will restart Apache and kill all process,now Plesk KB provide steps how to change this and use Apache gradeful restart and it could work in this situation,or at least it should provide more time for Blesta to get response.I will try this tomorow myself and also try to use Nginx only and i will post results. To enable graceful restart, you should add the parameter "restart_apache_gracefully" with a "true" value to the "misc" table of the "psa" database. For that: Log in to the Plesk database: mysql -uadmin -p`cat /etc/psa/.psa.shadow` -Dpsa Apply the following SQL query: mysql> INSERT INTO misc VALUES ('restart_apache_gracefully', 'true');
  9. No it is still happen and if you ask me you should never put your website and billing script on same server with users,first thing is security but even if you secure it there is also issue when server is offline...not only client sites are down but they can't even open ticket or see update because with them your site is also down.They will not see that as very profesional behave(I wouldn't),you should make your website independent and in case server or network fail(will fail sometime trust me) you can communicate with your clients.Plesk has built in Nginx support,by default it is used as proxy but you can use it to serve everything insted Apache,just one tips...before switch, install apache to nginx .htaccess auto converter extension,you can find it in extensions.At this way all apache .htaccess rules will work without touching anything. I didn't try this and I don't know for sure does switching to Nginx will stop killing process but it could work.
  10. Hi naja7host ,I'm glad to see you move to recent version,there is already Awaiting Reply and In Progress status, it is not marked after clent response and by default you need manualy to change status but it can be easily recoded to set Awaiting Reply or waiting staff response insted ticket opened after clent response.Now client don't need to enter ticket to see who respond last since there is time and last reply by ........ in support menager but I understand your point.
  11. Nelsa

    How To Redirect ?

    it redirect you to 404 because you didn't uninstal portal but insted disable it,if you uninstall it than it will redirect you to /client/login/ but you can also use .htaccess and redirect /billing to biling/client/login or where ever you want
  12. Well this guide is ment for users who want integrate header and footer from front end theme in to blesta.You need to do 2 things to work,1.upload css,js,img... files and 2. update links(paths) to that files you upload in structure.pdt so browser can find it.
  13. Well Portal is optional and you don't need to have it,without portal you will have just log in url.
  14. As Paul said If it is fully compatibile than you can make it work very easy, you can just add as one more region for example or edit one of the existing region API url.if I remeber corectly someone publish plugin for some New Zeland backup provider you can look how they implement it.
  15. Well I can agree with most Austenite said,I used WHMCS for years and still have active licence and one local Site/Company i used it as billing sistem ,well it is free hosting for developers in my country so in theory i don't need billing there just auto provision,ticket sistem..etc but thing is WHMCS has already very good translation and I have licence so it is logic choice.. I like Blesta and I start to use it even i can't maintain all products i can with WHCMS,I had to code for some time to make it usefull for me I'm waiting still for some futures like most others,but at least it is stable and secure..and most important code is open in almost 99.99%. Yes WHMCS is first choice for everyone simple because they have huge community and developers base...I mean you can find integrations for BudgetVM(I don't even know anyone who resell their products) but it is there or..module for .TK domains even their API never worked...well there is integration and translation for almost evreything on this planet..and that is why people run there first..not because of quality... So Blesta should learn from this,it has already quality ...now we need more integrations and better start point for developers and more freedom when it comes core.... In my opinion the best way(if hiring more employers is not option) would be working on same campaign to attract more developers.... i must admit when I start to use Blesta I tought it will growth much faster but in my opinion it is very slow process. Every company that use Blesta or any other script want to offer more and more service/products with time and want to make user interface better to offer something new...Blesta is very frendly when it comes this,they listen what users have to say and what they need I must say this,they accept every suggestion if there is even few users vote for it ,it just need to be implemented little faster.This... with some changes in core related to extended funcionality would make things much better.I will stay with Blesta of course,I'm in position I can wait or make some changes my self but this also has some disadventage..it is not so easy for me to upgrade any more since I made some changes in core but I hope with 4 things will be much better. In general I don't like to put on fire any particular service/product/script I used or I'm using,WHCMS help me build business and to be honest I could work with it even now and many things would be much easier but this came at huge price and with much work to just make it secure and stable. But sometimes we are forced to make some comparation to see where we are. In my opinion Blesta vs WHMCS Stable Huge community/developers base Secure Integration for almost everything Open code Translation for almost all language Well coded Less resource intensive Frendly staff & community Very good looking Mobile ready Very easy customized Price/No aditional cost
  16. i just wanted to ask who maintain this module you or cyandark.. ,now I see you are on same
  17. Well I was wrong Blesta use ISO-3166-2 and GB for United Kindgdom
  18. As I know Blesta use UK for United Kingdom as country code..but I may be wrong.. GB is used also,I sow one of Blesta staff post once which country code sistem use blesta in other thread but I can't rember which
  19. Nice to see you set everything..if you need any help...there is always someone here will be more than happy to help.Blesta communuty is not so big as some other but members are always ready for help....And now when I look in past,I don't remeber even one fight about anything or anyone on this forum has been under some kind of attack....It is very rare to see today
  20. Yes offcourse..this is just for development..nothing more,I'm just say what He shoud look...because on localhost internet speed is not important ...
  21. Well He can use PC and home internet without problem as long it has free resources,most VPS you buy are on 10MBs...this is not issue with Blesta or internet...,you don't need internet on localhost at all I have few Blesta and other scripts on localhost and it work like charm...well...problem is probably due PC overload or He break something.....by default blesta is sending e-mails by php...so you don't need anything special Open task menager and see how much your PC have resources free....Blesta will work without issue with 128MB RAM(most hosting provider don't allow more than 64mb per PHP script and still work) and on localhost even less because you are the only one who use it..
  22. Well pay pal fee is not highest..for example 2co charge 0.45$+ some % of transaction..just correct your price to cover fee and that is it.. In most case when some company reach huge number of small payments ...they mostly migrate to payment processor that charge monthly for xxx number of transactions...it is much easier when you have registered company and merchant bank account....because you have more options + it is cheaper..most payment processors don't work with non merchants at all..but it is OK to start as non merchant than when business grow it is easy to register company...but yeah your reaction was funny....WHAT!..Ha-Ha
  23. It is IPB 3.4.x ,now there is new IPS version available 4.0.x...but I like 3.4 more..maybe it is because I use it for long time ago..and thing is it has many aditional apps like content,downloads,galery,file sharing,blog,nexon..etc ,and with Nexon..you can even sell cPanel hosting.. ..it has built in auto provision cPanel module and also future rich billing sistem+front end store,ads sistem and much more....even when I stop use it for forum board I use it for mailing sistem.it has very nice and advanced mass mailing tool..where you can set how much e-mails per cycle,timeout between cycles.. which is great for huge client database.and much more.With all kind of apps available it can be much more than forum....
  24. Now when I think about I can see it is nice future....for example I had many customers who order some licence..like for cPanel,client exec,solusVm..etc and after few months they stop paying..than return and order same licence for same ip/host....well for me it is not problem to handle it at this way....but I can agree it woud be nice option to have. Considering they are working on important tasks I don't think it will be done in close future...
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