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kikloo

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About kikloo

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  1. kikloo

    Issues with blesta

    Hi, Need another feature to keep blesta neat and clean, I want to know the users/clients who have not logged in for last xx days. So I can search who has not logged in / ordered for in the last 3 years, it means they have left us and not coming back and I would like to delete their data. It will help keep the database small in size and there are other benefits also for the same. Can this be done ? Thanks.
  2. kikloo

    Issues with blesta

    Hi, 1. Yes 4 & 5. Thanks, Can I hope to see this tool in the next release ??? 6. I'll try this. Thanks.
  3. kikloo

    Issues with blesta

    Hi, Thanks for the answers, please check my replies per point basis. 1. Status of the package is not coming in package groups 1a. All the heads should also display in the package groups like they do in the browse package page. 3. I don't have it anymore as I don't have WHMCS. I am sure someone would be able to share it. 4. There should be a tool to change package, WHMCS has it, it easily allows you to do mass changes, like changing prices or packages etc. 5. That is the problem, how can I find that out and won't it be too cumbersome to change pricing one by one ? Instead WHMCS offers a simple tool in which you change do a mass change by selecting old pricing and new pricing and press button and all the services that are using old pricing will be changed to new pricing. Very simple tool that can be made in minutes I believ but it makes life easier so much. You should concentrate of providing such features. They're simple and easy to implement. 6. Its already checked and set to 0 but somehow the invoices are not getting auto void. I hope you implement these asap, as they're much needed. No one is going to change records one by one when a single query can do but its best not to go in phpMyAdmin again and again for little things like these. Thanks.
  4. kikloo

    Issues with blesta

    Bletsa is giving me hard time, I feel now that its a generic billing system and not a dedicated web hosting selling system. 1. The package page in admin alone gives me the creeps. I have 3-4 package groups and the package page cannot display packages by package group, its so simple to do but despite being on v4.7.2 the package page is just a plain simple list and all the packages are coming mixed with each other which looks so awful. 2. Secondly, in the order form while adding the domain name, the default currency is set to INR, but the domains I am selling in USD, though blesta is converting USD to INR fine for registration, the Renews At price is coming in INR. For example: I am selling .com for $11, blesta is converting and showing it as INR 788 (renews @ 11.00 INR) its showing renewal price as default currency. 3. I do not get any cron email like WHMCS sends with summary as to what all has been done, if something failed (like termination failed etc.) I don't get any email at all. A summary should be sent. 4. Over the time I had created several packages which are now becoming duplicate, I have no option to delete them coz they are still linked to expired services. I am forced to restrict them or hide them. I cannot get rid of them. There should be some tool to delete or somehow mitigate these tiny issues. It helps to keep the overall system clean. 5. I had sometime back offered hosting ranging from 1 year to 3 years and created appropriate prices in blesta for related packages. But after cPanel pricing fiasco the 3 year was not viable and I wanted to get rid of it but i am not, I cannot delete them, I cannot easily change them without getting into phpMyAdmin. There should be a tool, select package, select old pricing, select new pricing and update and it should update all the services, so the old / useless pricings can be deleted. 6. VERY IMPORTANT: Services get terminated, but invoices stay, client pays invoices gets completed, but service does'nt becomes active and stays cancelled, I have to login to phpMyAdmin to manually set status to Active for the cancelled service. When invoice is paid why the service is not re-activated ???? Please fix this ASAP. Its so unproductive to use blesta. Thanks.
  5. Hi, I would like to see the packages according to their assigned package groups in the Browse Packages. Thanks.
  6. Hi, Thanks, that has helped. I would also like to share something that in the Packages > Browse Packages, its very confusing to see the packages. Why that page cannot show packages as per the package groups ? Thanks.
  7. Hi, Right now only Home and Order are showing in nav bar. I want to show all the order forms I have created in the nav bar automatically. If I click on Order, it shows me domain search and when I press Skip button it shows me domain packages. It is impossible to reach the hosting order forms. How to show hosting order forms in the nav bar ? Thanks.
  8. Hi, I recently got a new directadmin based server and I configured it in blesta (which is on some other server), when I am trying to add package in blesta, its not populating the directadmin reseller packages I have created in directadmin. What am I doing wrong ? Please help, thanks in advance. Thanks.
  9. Hi, I am using blesta, and it is cancelling services when invoice are not paid but not terminating the accounts in cpanel and it is resulting in client sites running for free and i did'nt get any notification about it at all. In WHMCS I used to get a daily email of what was terminated etc. and that way I was able to double check whether the service actually terminated or not. How can same be achieved in blesta ?? Thanks.
  10. kikloo

    Old hostname

    Hi, I do not see any dropdown in the services where I can change the server. I only see a package / term changing dropdown, in which I see the packages with the terms / prices. And all services are on the correct packages, they are just not showing the correct hostname. Thanks.
  11. kikloo

    Old hostname

    Hi, I had 1 server in which i had 400 accounts, i got another server and I move 200 into the new server. I added the new server in the blesta (in the same server group) and I also updated the packages (related to the accounts which I moved to new server), all is fine. But the services are showing old hostname even when the packages have been updated to show the new hostname. Services should instantly show the new info from the related packages. It seems this was not done properly. How to fix ? Thanks.
  12. kikloo

    Old hostname

    Hi, I had 1 server earlier and all my packages were pointing to that server only, so all packages had a single hostname (cpanel hosting). Now I got 2 servers and I added the new server into blesta and changed the package config to point to new server which has a different hostname. But when I click on a record of services to view login details, it still shows old (wrong) hostname and not the new one. How to fix ? It should automatically show up the new hostname according from the package > server. But its still showing old hostname. Thanks.
  13. Hi, i am using the new token api thing , and in that all checkboxes are selected except “everything” root access and still it doesn’t works. How to fix ?? Thanks
  14. Ofcourse, i am using root, and i suspended it manually from WHM. And it seems that blesta is able to suspend / cancel all single accounts, but its not able to suspend / cancel any reseller accounts. So its something related to reseller accounts only. Thanks.
  15. Hi, I have a cpanel server and blesta is unable to suspend accounts, here's the blesta log: abc.some-host.com|suspendreseller s:8:"someuser"; and result is: abc.some-host.com {"statusmsg":"Permission Denied","status":0} I also updated cpanel api token and then tried again but to no avail. How to fix ? Thanks.
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