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multibyte

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Posts posted by multibyte

  2. Credit Problem

    in Support

    Posted

    Good evening,

     

    I seem to be facing problems.

     

    I setup a test account on my Blesta (running latest version)

     

    I gave myself £1.99 credit

     

    I then went to buy a service for £1.99.

     

    Problem is it askes me to enter payment details via credit card.

     

    Strangly after about 5 minutes the invoice was closed and my credits had been used to pay it (and the service activated via cpanel module).

     

    Is there a way to allow credits to pay instead of requesting payment details (not sure if i have accidently un-ticked a setting or somthing?

     

    Question 2- Also if my client requests a free service it still requests payment details but then brings up in-valid guateway (due to it being 0.00) is there anyway to fix it asked for card details?

  4. Stripe Payment Error

    in Support

    Posted

    Good evening,

     

    I have just re-installed and setup stripe.

     

    I am trying to purchase a package on my blesta for £1.99 using stripe.

     

    I have set it up with a test credit card and stripe in test mode.

     

    Blesta is returning the error"

    The gateway could not authenticate.

    The payment gateway returned an error when processing the request."

     

    Does anyone know what this could be?

     

    Thanks

  8. 500 Error

    in Support

    Posted

    Hello Great news managed to fix the last issue however I now have this

    instead of the internal 500 error we now get a coding error:

    =====================================================

    Warning: include(/home/multibyt/public_html/lib/init.php) [function.include]: failed to open stream: No such file or directory in /home/multibyt/public_html/index.php on line 17

    Warning: include() [function.include]: Failed opening '/home/multibyt/public_html/lib/init.php' for inclusion (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/multibyt/public_html/index.php on line 17

    Fatal error: Class 'Dispatcher' not found in /home/multibyt/public_html/index.php on line 21

    ======================================================

  9. 500 Error

    in Support

    Posted

    [Tue Aug 19 08:26:18 2014] [error] [client 67.23.232.183] Script timed out before returning headers: index.php, referer: http://www.multi-byte.co.uk/client/order/cart/index/shared
    [Tue Aug 19 08:26:22 2014] [error] [client 67.23.232.183] File does not exist: /home/multibyt/public_html/index.php, referer: http://www.multi-byte.co.uk/client/order/cart/index/shared
    [Tue Aug 19 08:26:23 2014] [error] [client 67.23.232.183] File does not exist: /home/multibyt/public_html/index.php
    [Tue Aug 19 08:26:23 2014] [error] [client 67.23.232.183] File does not exist: /home/multibyt/public_html/index.php

  13. 500 Error

    in Support

    Posted

    Thanks I have passed this onto the supplier however could someone please explain I have turned error reporting to -1 but how do I actually see the error report?

     

    Thanks

  22. 500 Error

    in Support

    Posted

    Good afternoon,

     

    I am currently running Blesta on ver 3.2.2

     

    All seemed to be great until my supplier decided to migrate servers.

     

    Now when my client goes to buy a service at :-

    http://www.multi-byte.co.uk/client/order/main/packages/shared/?group_id=1

     

    It works fine until you click the checkout & pay button

     

    The page then takes forever to load and comes up with a error 500 Internal sever error.

     

    We have tried re-installing the /plugin/order folder aswell as the cpanel module and stripe gateway

     

    Also when I got to company> backup and then downlaod backup I also get a 500 error.

     

    I have also noticed that in the cron automation the "Provision Paid Pending Services" cron just keeps spinning with no option to clear it (have been waiting nearly 2 hours)

     

    I have checked all of my other files everything seems fine and no logs showing errors.

     

    Would be great if anyone had any advice, Just a note my supplier seems to thing its Blesta.

     

    If you require a demo account to see the fault please reply.

     

    Thanks

  23. Domain

    in Support

    Posted

    Thanks very much does it only require one package eg "domain" or does it require .com .co.uk etc

    Go to NetEarthOne, Settings > API enter your IPs which your blesta is on.

     

    Go to the Modules page on Blesta, click LogicBoxes.

     

    Create a reseller connection ID: you get it from NEO, and the API Key is from the API page on NEO.

     

    Then go to the packages create one.

     

    Module: Logicboxes, select the one you want, then click the box next to the domain for the tld you want.

     

    Then make a order form, domain and other and save.

  25. Domain

    in Support

    Posted

    There is no free domain reseller for the modules available :s

    I've never done it before, but I can see if I can take a crack at it when I get home.

     

    However, you did notice when I said that you will not be able to have a whois lookup done via the Universal Module right?  The only thing this is going to do is allow the client to put in their requested domain name...which will then send you an email to register it...whether it is available or not.

     

    Why not just create a free reseller account and have things processed automatically?  If it's the need to prepay them, you can use netearthone and not have to worry about that.  When someone orders, it will process the domain but not actually purchase it until you put the needed funds into the netearthone account.  It's a lot easier and automated method to do what you are trying to do...there really is no need to manually process domains...

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