FiRaRi

I use this plugin but i have got mistake. For example, Before when customers open new ticket, the system sending email to me. But now not sending. If i answer the customers, its sending the customers email. But not give my email address when the customers open new ticket and reply the tickets. How can i do ?

Hello, i want to upgrade my blesta version 3.6.0 from 3.3.0 Last year when i try upgrade, lost turkish language. System automatical continue default language. So i must again replace all documents. So i dont want to again have a same mistake. How i can do this ?

Thank you very much, when i add on the cpanel cron url it's working.

blesta/setting/systems/automation http://img.prntscr.com/img?url=http://i.imgur.com/dKTHkPH.png But not working automatic. When i click run cron manually work it. what should we do to the cpanel ?

When i join blesta admin panel i take that message ; Cron has not run in the past 24 hours. Invoices have not been automatically created via cron in the past 24 hours. Someday blesta root folder deleted. I dont understand why do it. After i upload 1 week ago backup folders. When i entry site nothink problem. Everythink was working. But after that system take me cron errors. How can i fix thats problem ?

Hello everybody, when i click services details can not see anything and not by the customers. For example we want to write there "Services Details Description, login, password etc." How can we make them ?

yes , this idea makes sense. There's nothing to do , I think. Thank you very much for all answers. Hava a nice day

Thank you for interest mate. We sell it from there (http://firmajans.net/fiyatlar.php) If you click to package for sell It is directed to the sales page. just here for our domain name is required. Other areas should be filled by us. But but we can not do it.

Now we can not sell to new package. Because We were unable to solve this problem. Is there someone who can help within the fee? No time to wait because

When can we download this version ?

Thank you for answers. This arrangement did before. in that the active system. When i add public tag its look in details page.Please check attachment. When ordering , but only you get the domain name. i want to only this

Hi, i create new product. Visitors need only enter information when buying just one. (Only domain name do not need another) we only need to enter a user name and password of the service received manually. customer service details could see it.. How can we make passive when ordering other areas ? You can look attachment.

I still did not solve this problem . Surely , I think we see a little detail about this issue

First, thank you for interest, i change summary.pdf with you also. But nothing happened, again same. You can look attachment

Hello, i want to change tax rate. and i do it. But tax is 18.0000% for example attach file when i buy new package. I try replace tax rule on admin panel but anythink not change. My country tax %18 , i want to delete 0000 after then %18. Can i do ?

Thank you for answer. i'm a new to blesta, so maybe thats step to easy so sorry with you. You say "The next step is to verify payment has been made" . How can i doing verify payment to made and active services ?

Okey i found it, i change notification setting. Now when they selected offline payment , system send me to information. So thanks for that Now, i test it. i selected offline payment, and going admin panel to orders. click check box and accept. The order waiting to accepted section. But services not start. What must be doing after accepted order for starting the services ?

Hi, my customer want to get hosting. He selected eko package and bank transfer. System automatical create invoice. State in this manner. Now, i want to ask you something ; 1- They complate order, but i dont know. System not sending to me email or not anything notification on admin panel. Why ? 2- They complate the transfer. I need to enter a payment system. First i open their client, click to "Recort Payment". I can see the invoice, and click to submit. After complate record payment. But where are their services ? You do not need to open automatically when the system's I confirm the payment service? In to invoice description "Eko Paket - plastik-kart.com (04 Feb, 2015 - 04 Feb, 2016)" but no services. NOT: cPanel and Universal Mdule is activate Thanks,

We can make into the support manager pro plugin click to manage. But i dont understand how can i change it

i want to try this plıgin. but take this error message "Support Manager plugin must be installed to use this plugin." i use support manager pro PauloV

i hope somebody answer me

General Localization is true. But supportmanagerpro time and date false.

Hi again, i want to change day and time format. Because turkey day and time format not right to standart. Turkey day format : 01.27.2014 Time format : 15:46 (Not AM and PM only number) How can i change it ?

i use that codes, but there are nothing seem on home page. to detail page not problem, but home page downslide not working. You can check screen shot

Thank you very much for answers. The other question : i added new staff in departmant. There are two staff in it. If customers sending a ticket help desk departmant, first staff not seem notification. But second staff not problem, it can be see new notification. You can check on the screen shot Notification, is it seem only one staff ?