shimas

Hi, we are experiencing the same issue as Jonchun, in addition to this we have auto suspension ON and service was suspended for the customer though he had no due invoices pending! We have raised a support ticket for Blesta, but still there is no solution. Today another customer got invoice due notification that doesn't belong to him. Kind regards, Darius

Tyson, unfortunatelly but it looks like you are right. SolusVM API needs upgrade to support password change for KVM VMs.

Templates are gen2 And KVM Template documentation says: Root passwords can be set or reset from the client/admin areas (Linux Only).

As I said before, to reset a password you need to shutdown the VM. Than you need to mount the image of that VM and chroot to it. After that you will be able to run passwd command and change a password for the root user. I think some similar approach SolusVM is using. Though SolusVM API supports root password change: http://docs.solusvm.com/v2/Default.htm#Developer/Admin-Api/Virtual-Server-Functions/Root-Password.htm%3FTocPath%3DDeveloper%7CAdmin%20API%7CVirtual%20Server%20Functions%7C_____17

In the first place I think that you are wrong saying about "KVM does not support password resetting". And yes I'm sure that it's not VNC password reset. To reset a password on KVM guest reboot is needed.

Hi All, could you please advise if change root password action is working for you in client area? When I try to change it I'm getting following error: An internal error occurred, or the server did not respond to the request. In the SolusVM API log there is this message: status => errornvserverid => 31nmsg => Not supported for this virtualization type This is really strange as change root password is working from the SolusVM panel.

Yes, pricing is advertised inclusive with all taxes, but customers are from different countries so VAT varies and while inclusive taxes not working in Blesta it's to difficult to manage it. Looks like that this should be solved in Blesta 3.5.0 version, but I would say that this issue needs to be one of the TOP prorities for Blesta developers.

Hi All, according to new EU VAT regulations there is a need to apply different VAT's based on the customer location. I have tried to setup TAX rules in Blesta but it seems that inclusive type doesnt work as expected. Current situation: 1. I have setup different VATs for the EU countries. 2. Lets say product which initial price is €9. When customer (based in Germany) buy this product at the checkout he gets total 10.71 (initial product price + Germany VAT(19%)). Same happens for the users in different EU countries and at check out they are getting initial price + different VAT. I expect that inclusive type should keep total price at the checkout as it is defined in the product. Is there any chance to do this?

Hi @naja7host, is there any update on the new blesta/proxmox module?