Hello Paul,
Was wondering if you guys thought about the possibility of switching it over to being able to purchasing without having to submit the details for the certificate right at checkout. Reason for this is most of the time the company who assigns people to purchase the "SSL" have no clue about what it is, but they just know it's tasked upon them to get an "SSL" renewed/ordered for the company. Later on however, once paid they'll alert the technical team about the purchase, and they'll often take over when they have time.
The way above is better not only for the customer, but also the business as they're getting the money from a customer who might not know how to get an SSL, and will need guidance. Versus that of turning them away because they see another language on the checkout form.
Overall just feel it'd be better to switch it over to asking for them to "Generate" the certificate after purchase, and if that could be implemented that'd be awesome
Edit: Along with maybe having the order inputs when checking out pre-populated with an example of what is expected to be put in the order fields, would be another great idea. As for some people they're not aware they're supposed to use "US" instead of United States.