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mattd28

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Posts posted by mattd28

  4. Payment Issue

    in Support

    Posted

    This is all my client see's in their account but they have no invoices due so would that make sense ?

     

    Do I need to add back any of those fields that are missing from my control panel under payment types

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  10. Payment Issue

    in Support

    Posted

    When a client goes to pay they are only shown credit card as an option I presume that's because I chose stripe as my merchant but I also have paypal set up and it isn't showing can I ask why?

  14. Plesk Automation Issue

    in Support

    Posted

    Check you plesk subscriptions, Make sure you have Plesk 11.5 set on the module as still it does not show Plesk 12. If all is ok, try restarting the server. I still have 1 server running on Plesk 12 and It connects all ok with Blesta. 

     

    And just a question, after activation; does blesta successfully create the client account withing Plesk and fails with the subscription alone?

     

     

    So yes it creates the customer account, even lists the added domain but fails to create the web space and then just stops in mid processing there and shows access denied.

  15. Plesk Automation Issue

    in Support

    Posted

    And this will show me the exact error when connecting from Blesta to Plesk ? What would I be looking for ?

     

    Also I was curious to ask since that screen shot I provided shows it passes half way through the automation process wouldn't it indicate my account used to create hosting is being denied access from the server side rather than an issue with Blesta ?

  17. Plesk Automation Issue

    in Support

    Posted

    So I have my Blesta CP installed under my main account on Plesk 12

     

    When you process the new account the system creates the account in Plesk for the customer without an issue but when it gets to creating the webpsace it throws an access denied see the screen shot

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  18. Plesk Automation Issue

    in Support

    Posted

    So my host enabled remote API to allow automations on Plesk 12 but on Blesta it gets as far as creating the account for the user in Plesk but the webspace module fails as an access denied

     

    Is this a setting they need to change or is this something on my own Plesk Admin account that's not set right ?

  20. Accepted Payment Types

    in Support

    Posted

    Can someone explain the accepted payment types section under settings to me

     

    By default it says Credit Card and ACH I don't understand how they work or if they are needed ?

     

    My Payment choices are Stripe and PayPal as defined already

  21. Order System Enquiry

    in Support

    Posted

    I have just installed Blesta and I have to say I love it !

     

    Is there a way to get the default order page to show the groups as a whole rather than just one set of products in a group ?

     

    I want it so when its selected they can choose their product group and then their product

     

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