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jmf421 last won the day on February 14 2017

jmf421 had the most liked content!

About jmf421

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  1. jmf421

    Registration Page Edit

    I had someone create a theme for me a couple of years ago and I just noticed there is a typo on mydomain.com/order/signup/index/registration For the life of me I cannot find this file to edit the heading - https://cl.ly/2A1P1O3z430r
  2. jmf421

    Stripe Radar

    I have a client who's payment was declined the other day. This client has paid me several times already and for some reason its now being declined. I am using Stripe. I think its the standard component, see below. Stripe support tells me that I cant review this payment through their Radar option because I am "not using Checkout, Elements, Stripe.js or any of our mobile SDK integrations". The Stripe rep basically states that I am not passing enough info to be able to review or approve the charge on my end. Is anyone aware of a way around this or maybe another Stripe integration solution that may be available? Current Stripe integration" Version 1.4.1 Author: Phillips Data, Inc.
  3. jmf421

    Application constant refresh

    My application is a constant refresh that I cannot figure out and my customers cannot access information in their account using certain browsers. Looking for someone who can help me trouble shoot and fix this. I will pay you for your time. It only seems to happen when you're logged in and trying to edit your account so I can set you up with credentials if you're able to help.
  4. jmf421

    User data mixup!

    No nothing at all. These customers signed up manually through my signup link, no third party extensions or anything.
  5. jmf421

    User data mixup!

    I just had a new client register in Blesta. Another client of mine sent me an email and said "Hey I think I just got the welcome email from another client of yours." He had forwarded the email from the other customer that just registered. I have no idea how this happened. When I logged into Blesta and viewed my clients, they actually have the same exact customer number. When I click the new customers customer ID, it takes me to the others guys account. How does this happen and how do I fix it??
  6. jmf421

    Recurring invoice bug

    Not sure if this is related or not but I just had a customer try to pay an invoice and he get this error: The code its referring to on line 380 is <img src="https://secure.gravatar.com/avatar/<?php echo md5(strtolower(trim($contact->email))); ?>?d=mm" alt="avatar"> <i class="fa fa-angle-down"></i>
  7. jmf421

    Recurring invoice error

    Yes it was resolved, thanks!
  8. jmf421

    Recurring invoice bug

    Ok that worked! I just updated the code in my.cnf and then restarted the mysql server. Then tested two separate customers and it seems to be working fine now. Thanks a ton!
  9. jmf421

    Recurring invoice bug

    Looks like its now happening for another customer so this may be the process moving forward. Not sure what happened recently but hopefully there is a fix.
  10. jmf421

    Recurring invoice bug

    Yeah up to this point all of my customers have the same type of invoices created with no issues. This customer never had an issue before either. Whats interesting is if I check the box for "taxable" the invoice is created successfully. Then I go to the database and change the "1" to a "0" in the taxable column. I guess this works for now..
  11. jmf421

    Recurring invoice bug

    Yes this is just a recurring invoice that is not attached to any package. I looked in the database and there is nothing created for that customer being the error is occurring upon creation of the invoice. For all other customers is "0"
  12. jmf421

    Recurring invoice bug

    I have not made any adjustments to the database and have not setup any tax information.
  13. jmf421

    Recurring invoice bug

    Awesome, thanks for the help. I turned on error reporting and it's now giving more info: https://infinit.io/_/37mhUEs Any idea why I would just randomly start getting this error after creating lots of different invoices? I am sent to this URL: https://clients.pixelpoynt.com/main/clients/createinvoice/10/ I am also on Blesta version 3.6.2 PHP version 5.5.30 Let me know if any additional info would be helpful! Thanks again, this is a huge help!
  14. jmf421

    Recurring invoice bug

    Is this not a community forum where members help each other out?
  15. jmf421

    Recurring invoice bug