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aaronfitz

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Posts posted by aaronfitz

  1. I'd go with "1 Month @ $12.95 USD for 1 Year". That's how I find it usually phrased for digital services with minimal terms.

     

    Secondly, we should definitely use the cancellation fee. The obvious limitation of using the cancellation fee field is that the cancellation fee can only apply if cancelled before the end of the contract term (e.g. after the contract period, cancellation is free).

     

    Seconding your wording. The limitation you point out is how most contracts are stated, so I would think that is acceptable.

     

    Another thing I didn't think about -- some carriers pro-rate their ETF. I'm not planning on doing so, but something to keep in mind if/when you guys implement this feature

  2. Request: term commitments that still bill at shorter recurring intervals. For example, a client commits to a 2-year contract but service is billed monthly.

     

    I am using Blesta in a situation that involves dedicated physical equipment to support clients' packages. The above scenario is one option I have for new customers so they can amortize their equipment.

     

    For now, I set the packages in question to need approval to be activated. I also created a restricted 'contract' add-on package that staff manually add as a step they perform as part of activation. It achieves the desired behavior, but it would be nice if Blesta supported this scenario out of the box

  3. I'd say you could use the admin tools but you can't remove it, so the only way would be removing it from the database or making your own menu, you could use our plugin for the custom menu (BlestaCMS).

     

     

    You can edit the html to change the name:

    Find:

    <?php $this->Html->_($contact->first_name);?> <?php $this->Html->_($contact->last_name);?> 

    Replace:

    <?php $this->Html->_($contact->first_name);?>

    You can add via the database or use the BlestaCMS and add the menu's manually to your own Menu.

     

    Any idea where in the database the navigation options for the bootstrap client are? I see in the pdt where it's iterating through them, but not familiar enough with this yet to know where those come from

  4. Yes, on the Packages do the following:

     

    Doing it this way would bill the client for the year up front instead of a monthly invoice for a term.

     

    Eventually I will implement a contract plugin, but for now I am handling this with similarly to the ETF with manual activation steps.

  5. No there isn't, not sure if many hosts charge you for terminating their services. But I suppose if that's what you like you can do a plugin to automatically charge them.

     

    I'm customizing Blesta for the ISP I am launching this upcoming spring. I'll have an option for customers to commit to service terms for free equipment.

     

    To avoid the plugin for now I set service activation to require approval and created a restricted contract add-on package that staff will have to add manually for the ETF.

  6. I'd like to modify the navigation menu for clients slightly.

    1. Remove the "Contacts" link
    2. Change the client name dropdown to just be a display of the name
    3. Move a couple of the menus that were in the manage account section to the main menu

    How do I make these changes?

    post-11841-0-33811700-1451705644_thumb.p

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