SSy
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SSy got a reaction from S.H. in Clear Dysfunction With Blesta's Workflow
Please avoid responding in threads created by me - help others with your time. I do not find you to be a professional individual.
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SSy got a reaction from jobplease in Package upgrades and paypal not working
Determined the issue arises if you have 'subscription only' selected in the PayPal payment gateway settings.
However, I'm confused - if someone upgrades their package, shouldn't Blesta cancel the old one and create a new one with a prorated difference? That's what a previous CP i was using did. The way it currently works it seems to just get a one time payment for the difference and leave the original subscription running.
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SSy got a reaction from Rocketz in Clear Dysfunction With Blesta's Workflow
Client goes through checkout process for mydomain.com. Invoice is created, pending account is created. Doesn't pay.
Client comes back, goes through checkout process for mydomain.com. Invoice is created, pending account is created. Pays.
Goes back to account, applies credits to last invoice. After 5 minutes, account is provisioned.
Client sees unpaid invoice and pending account from previous checkout. Keeps receiving outstanding invoice notifications. Goes in and tries to cancel pending service.
Because first invoice went unpaid and account was not actually provisioned, Blesta stores same WHM username for both pending account and now active account. When user goes to cancel the pending account, Blesta instructs WHM to delete associated account from WHM, even though account was never created. But, because username is the same as the now active account, WHM deletes the now active account.
The result?
In Blesta, client sees one active service, one cancelled service, one closed invoice, one open invoice, and they have no active services in WHM.
This is all due to the fact that Blesta is creating pending accounts and invoices for clients prior to receiving payment. It also does not allow clients to void invoices and for some reason, allows them to cancel pending accounts that haven't even been created.
This is all very strange, atypical, and buggy behavior. I've now manually had to go in and hack the 'Manage' link out from non-active services to prevent this from happening. And I'm still going to have to go in and manually void outstanding invoices.
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SSy got a reaction from Blesta Addons in Clear Dysfunction With Blesta's Workflow
Please avoid responding in threads created by me - help others with your time. I do not find you to be a professional individual.
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SSy got a reaction from jobplease in Clear Dysfunction With Blesta's Workflow
Please avoid responding in threads created by me - help others with your time. I do not find you to be a professional individual.
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SSy got a reaction from jobplease in Add Text To Order Page Configuration Under 'domain'
Thank you very much - found it based on your instructions.
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SSy got a reaction from Paul in Currently On Whmcs - Considering Going With Blesta
Okay, thanks guys. So what it is is this -
When you create an account, the LVE Limits appear to be being set. However, for some reason, it is only showing up in the LVE manager via the Cloudlinux tab.
In WHM, when you go to list accounts > click the plus sign on the account > modify account and scroll down to LVE settings, that remains blank, for some reason. Because it was blank, I assumed the LVE limits were not being set. But it seems they are via the LVE manager.