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Jason Ryan

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Everything posted by Jason Ryan

  1. Just FYI - I had originally purchased this add-on some time ago as an individual add-on, then when it had to be included in a "subscription", I paid the $10 again just so I can use the add-on. Then, I performed an update to Blesta which rendered the add-on useless and was no longer compatible. This happened over a year ago and we're just now getting a "working" version? No thanks, even if it is $10 it's not worth the hassle IMO. Sorry, but if you are going to make add-ons for a piece of software that you can't keep up with to ensure compatibility, then maybe you need to scale back and focus on what you're compatible of handling to ensure a good project. Even having a "paid" subscription and submitting multiple tickets trying to get an update and not hearing anything for several months is unacceptable. Don't mean to sound harsh, but others need to know what they're getting into.
  2. @Blesta Addons What versions of Blesta is the updated version compatible with?
  3. I couldn't even force manual delivery on invoices, it was just getting stuck until I disabled or switched to the default. The only errors showing in the logs were pointing to app_controller.php.
  4. Hello - I haven't been able to use this plugin (which I have paid for) for some time now because it is behind on compatibility with newer versions. No offense, but I would think that because you specifically develop plugins and add-ons for Blesta that you would be more on top of new releases and making sure everything you sell is compatible with these newer versions when they are released? All of my clients got used to the old version that displayed the invoice right in the Client Dashboard and have been reverted back to the old way of downloading PDFs. When do you expect to have a working version of this ready to go? Or should i just request a refund and just stick with what I have now? Thanks
  5. @Blesta Addons - So I have updated to Blesta 4.6 and PHP 7.2 and found that if I have the HTML Invoice selected in Invoice Customization, it causes delivery issues with the Deliver Invoices cron task. When I disable it, that cron task runs fine. Just thought you should know.
  6. Weird, just came back to my desk after a few hours and it finally ran and delivered the test invoice I had created. Will continue to monitor.
  7. Hello - Just upgraded to Blesta 4.6 and Invoice Delivery stopped working. They are being generated and are viewable from both Admin and Client sides. Just not being delivered. Anybody have any idea why this is happening? Thanks
  8. Guess I will wait to see what Paul says just to make sure. Mcrypt isn't bundled with PHP after 7.1 so you would have to do some workarounds just to install it. Don't want to go through the hassle of having to revert everything back if it doesn't work out. Thanks.
  9. Hello - Was looking into upgrading my PHP version while also upgrading to Blesta 4.6, however after some investigation it looks like they dropped support for mcrypt in PHP 7.2. Is this still required to run Blesta are is it fine without it? Thanks
  10. Ah, it makes sense because I saw that the guy who originally developed the client theme I am using posted in that same thread. Thank you @Tyson
  11. Hello - I setup a brand new install of Blesta 4.6 and configured some stuff similarly to my production site running 4.3.2 to test out my custom client theme and I found that in my dev environment, a directory "client_data" was missing from my plugins directory. Does anyone know what plugin this directory is/was associated with? Was it absorbed into another plugin in a recent update or something? My client theme is trying to pull data from it like "number of open invoices" and "number of open tickets". Here is some example code: $this->Javascript->setInline(' $(document).ready(function() { fetchSupportManagerTickets("open"); }); function fetchSupportManagerTickets(status) { $(this).blestaRequest("GET", "' . $this->Html->safe($this->base_uri . "plugin/client_data/client_main/count_tickets/open/") . '" + status, null, function(data) { if (data) $("#count_tickets_user_open").html(data); }, null, {dataType:"json"}); } '); Just wondering if this has to be rewritten for compatibility with 4.6. As a test, I copied over the "client_data" directory to my dev environment and it was then able to pull the necessary data and display it in the client area, so I am scratching my head. Any insight would be appreciated. Thanks
  12. Purchased a Lifetime/Unbranded license directly from them, I'll submit a ticket. Thanks.
  13. Hey - I have a license already and have been using Blesta for some time now. However, I do have a custom client theme and my Blesta version is 4.3.2. Is it possible to download Blesta and set it up in a test environment locally so I can test my client theme to make sure it is compatible or if I have to make changes so it is. What is the process for this? Any insight would be helpful. Thanks.
  14. @Blesta Addons - Created a ticket a day ago, I am having trouble purchasing one of your packages to be able to update this plugin.
  15. What bugs have you found? Are you saying that there is bugs with updating to 4.4.x? I have been using it over a year now without issue. The only issue I have found was in the Order Form and that was quickly fixed by him the following day.
  16. Hey @sunrisepro Have you updated to Blesta 4.4.x using this theme? Just wondering if it is safe to do so?
  17. Yeah, haven't seen him in here in a bit. I figured I'd get him to answer here instead of creating a ticket, which looks like I will have to do anyway. Thanks, I'll report back.
  18. @Jawanet - Is there an update coming for this theme or is it already compatible with Blesta 4.4?
  19. That's the thing, I paid $15 the first go-around before you even had subscriptions. What do I do now?
  20. Hello all - I recently set up a dedicated server through Fast Comet with Cpanel and started migrating all of our client's websites over to it from Siteground's shared hosting. Does anyone know what the Backup Restore plugin that Siteground is using? The default Backup function in Capanel is lame and I kind of liked what SG has, here is a screencast of what it looks like: https://screencast.com/t/x8av3Muh0 I've done a bunch of searching but I cannot find out what this is called or if it is even obtainable to use in my own Cpanel. Any ideas? Thanks
  21. Is this available for those of us who purchased the previous version? I just logged into my account and don't see any available downloads. Thanks.
  22. I personally would like to see #1 happen. As mentioned, being an agency that manages multiple accounts for clients, two of the best platforms that showcase this type of functionality is Vimeo & Google. I can sign in with a "single" username and password and access every company through that single login. Then in the account dropdown, just have an option to switch companies - https://screencast.com/t/Izqzuv14DTNd Letting someone create username "example" at Company A, then letting someone completely different use that same exact username "example" at Company B - you're asking for a whole world of trouble and it would be super confusing to account managers that handle the accounts. Then what happens if username "example" at Company A wants to sign up for Company B - but now they have to create a whole new username and password because someone already used it, right? How is that making it easier? Profiles are not related each one. Not switch betwen companies. <-- Then you are simply asking to create a new account for any/every company? Isn't this the default behavior right now or am I missing something?
  23. My suggestion is no different then how Vimeo, Stripe, Buffer, or dozens of other applications do it. Basically assigning Team Memebers to your account to let them manage it. Heck, even Facebook has been doing this forever with Tiered Page Roles. Company A has their own account, Company B assigns them as a "Team Member" or "Page Admin", then Company C signs up and also assigns Company A as a "Team Member" or "Page Admin". Vimeo Example: https://screencast.com/t/cCXsrYPH8hM As for the "two company" thing, I never really understood the "use case" for that in Blesta, but I am not using it for what it was designed for I suppose. The only logical thing that I can think of from a UX perspective would be to have a dropdown on the login screen for someone to select which "Company" they wish to log into, and be redirected to upon logging in. Another example would be like Harry & David's website If you notice across the top of the site, they own several e-comm shops and I am curious to know if you create an account on one, if your same email & password work across all of those company sites. Similar logic here with having a single login to gain access to multiple companies.
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