ATS Larry

That is so bizarre. You see that I'm not just saying it, you see the proof for yourself. That's a little strange, huh? Perhaps I have a corrupted install. I guess I will have to reinstall it again and try it again, that's all I can think of. I don't want to loose everything I have entered so far, but it's not much. Thanks, Larry

Tyson, It shows: https://api.stripe.com/v1/charges a:3:{s:6:"amount";i:105;s:8:"currency";s:3:"usd";s:4:"card";a:10:{s:6:"number";s:0:"";s:9:"exp_month";s:2:"xx";s:8:"exp_year";s:4:"xxxx";s:4:"name";s:13:"Larry Braziel";s:13:"address_line1";s:10:"PO Box 423";s:13:"address_line2";s:0:"";s:11:"address_zip";s:5:"30513";s:13:"address_state";s:2:"GA";s:15:"address_country";s:3:"USA";s:3:"cvc";s:0:"";}} AND https://api.stripe.com/v1/charges a:1:{s:5:"error";a:4:{s:7:"message";s:30:"This card number looks invalid";s:4:"type";s:10:"card_error";s:5:"param";s:6:"number";s:4:"code";s:14:"invalid_number";}} Still the same error.... So... do you still say... "User error?" or is it a problem with the 'payment accounts' feature? What do you suggest? I mean, I don't want to have a 1/2 working system here. I need something that works 100% as it should work. If I someone can't pay with saved card information, then what's the point? Thanks, Larry

Ok, here's the video that I took, showing you what I am doing from start to finish. Please tell me what I am doing wrong: http://www.youtube.com/embed/SBl8F1A9vdo?autoplay=1 Thanks, Larry Braziel

Tyson, Let me record you a video of exactly what I am doing and what I am trying to do and you tell me what I am doing wrong and we can go from there. I don't think it's user error by any means, it's a problem of how payment accounts are working / functioning I am pretty sure I am doing everything correctly and using the system properly. Thanks, Larry

After updating, I tried again with no success. Here's an up to date screenshot of the log in Blesta so you can see what is going on. http://screencast.com/t/3EWDP1pva7 I don't see anywhere in the input log where it is passing credit card information. It looks to me like it's trying to pass the word 'number' for some reason, but I am not sure if I am deciphering that code properly. Please take a look at the screenshot at the above link and let me know. Thanks, Larry

In Blesta it says that it's 1.1.2, in my Stripe account @ Stripe.com it says 2013-09-24, I just upgraded it and it now says 2013-12-03. Thanks, Larry

Michael, Thanks for your help. Perhaps one of the devs (Paul, Tyson or Cody) can help with this. I am pretty sure that this is an issue with the Payment Accounts. Thanks, Larry

Even if I login as the client and I click to add funds to my account from the 'Payment Account', then it also produces this error. It appears to be some sort of problem with the 'payment accounts'. They don't work or don't interact with Stripe as they should. I can duplicate this over and over again on my installation.

I'm not sure what you are referring to. Can you please provide some screenshots as to what you mean / referring to? I'm lost. It should be using the Stripe Gateway. Why wouldn't it? I don't see where you are talking about. Thanks, Larry

Yes, I have tried deleting the Payment Accounts and recreating them and that doesn't help anything. The issue seems to be ONLY related to the 'Payment Accounts' function, when it stores the data in the system for later use. Here's the video showing the reproduction of the error. After you see the error, I show you that paying manually with a credit card at the time of order works just fine, which it does. It's only when the 'stored' (payment account) is used that it doesn't work. See this video: http://screencast.com/t/525I1Wz33gL Thanks!

Hi Tyson, I'll do a video for you, to show you the entire process and my settings. I'll post it in a few minutes. Thanks, Larry

Gotcha, you are right. I just misread this. Sorry!

I second this. Definitely an iPhone version. If you do the iPhone version, I can install it on my iPhone and my iPad and I can have it in both places and it would work out like awesomeness! Yes, I would like to see the iPhone version as well. Also, I would like to see a desktop version that would be Windows 7 compatible, not just for Windows 8. I look forward to your apps. Let me know when you have them done. I am also interested in Beta Testing it for you. I'm good at breaking things. Thanks, Larry

Michael, Yes, Scenario 2 works just fine for me too, but it's Scenario 1 that I'm having trouble with, when the card information is stored with Blesta and not sent to Stripe for storage. I'm not sure what Blesta's problem is, interfacing with Stripe when the card information is stored locally, but it doesn't like it at all. We have tried it in the test scenario and also in a live scenario both with test cards and also with live cards (basically 4 different ways) and it still fails with the same error. It's very odd indeed. Regards, Larry

Hi Michael, There is the problem, you don't have the same setup that will produce the bug. As I described in my scenarios. 1 (storing card details in Blesta), doesn't work. 2 (storing card details with Stripe), work's fine. Regards, Larry

Tyson, I am using the card number 4242 4242 4242 4242 which is a test card with Stripe. I have also tried it with a live card as well and it still produces the same error. So the error doesn't lie with the card information. It lies within the module somewhere. The log shows what is shown here in this screen shot: http://content.screencast.com/users/AximTS/folders/General/media/ed2ffa40-0e55-44fb-954c-09b1ae19b5d6/12.02.2013-17.png Also, take a look at this video link at the process I am doing: http://screencast.com/t/VuzsbDFJqKMK To duplicate it: 1. Add a credit card to a customer from either the customer side or the admin side as a 'payment account'. 2. Create an invoice for the customer. 3. Try to pay the invoice with the customer account. NOTE: Make sure that your Stripe account is setup and UNCHECK the 'Store credit card information offline with Stripe'. This is supposed to store the card information within Blesta for the transactions. Now, try to make a payment, and you should find that this error is produced. I can repeat this error, over and over again. It wasn't just a 1 or 2 time error, it's a problem with the module or something. It works fine if I do Scenario 2 though, as I described previously.

No, we second this. We would like to see this as well. If anyone has something, we are interested too. Thanks!

We would like to see this as well. Let's get a Mass Email option added to Blesta. I'm not sure why this hasn't been one of the main features initially put into Blesta.

I second this. We are going to be moving to Quantum / CDGCommerce when we start doing a bit more volume in sales and get a bit more customer's. Right now we process using Square or PayPal Here. I would really like to see the Quantum Gateway module for Blesta, since we are moving away from the high prices and poor security WHMCS. Thanks!

Scenario 1 Customer adds a credit card to their account. I have 'Store Card Information Offsite' TURNED OFF. But have Stripe payments enabled. Customer receives and invoice and tries to pay with the credit card they added to their account and it produces the error: This card number looks invalid. The customer goes and checks the credit card information and ensures that it's valid. ISSUE/BUG: Blesta does not appear to be storing the credit card information properly and once the card information is added, it appears to corrupt the card information in some way to make it not readable to Stripe for payment processing purposes. I can reproduce this same error / bug, over and over again, no problem. You can see the reproduction of the error in this video: http://screencast.com/t/VuzsbDFJqKMK Scenario 2 Customer adds a credit card to their account. I have 'Store Card Information Offsite' TURNED ON and have Stripe payments enabled. Customer receives and invoice and tries to pay with the credit card they added to their account, payment information goes through just fine.