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Are you referring to a CODE modification? Or a modification within the Admin settings ? Are you referring to BOTH the "PAGE" and "SIDEBAR" widgets ====== I did not make any code modification ? Are there any admin settings for this ?

Thank you. I was originally using the www URL Inserting the SUB-domain at Settings > System > Companies worked .

I changed it to 777 At Settings > system > general > I have... Root Web Directory: /home/username/support.mywebsitename.com/sub_folder/ Temp Directory Writable: /tmp/ Uploads Directory: 1/support_manager_files/

When I click it, I get a 404 from "Pay Now" URL link in the email. Apparently, it takes me to... http://www.mywebsitename.com/client/pay/method/1/?sid=Mc7YZhw8ZzaWzxBjuwCUg6Em7tVVy%2BvfyORwzs%2BdOBE%3D Instead of to my SUB-domain at... support.mywebsitename.com

I did a test invoice and received an email that says, When I click it, I get a 404 from "Pay Now" URL link in the email. Apparently, it takes me to... http://www.mywebsitename.com/client/pay/method/1/?sid=Mc7YZhw8ZzaWzxBjuwCUg6Em7tVVy%2BvfyORwzs%2BdOBE%3D Instead of to my SUB-domain at... support.mywebsitename.com

Within my SFTP I see the following folder with 755 permissions /support.mywebsitename.com/sub_folder/1/support_manager_files =========== BUT... when I try to open a ticket and attach an image or a PDF through the support ticket system from within the client front-end interface, it says, " The file could not be written ". How do I resolve this ?

After a client logs in to their account, I would like to know how to add more widget boxes to the left sidebar on the " Client Dashboard " 1) - "Knowledge base" 2) - I am also trying to add another " widget box " to the left sidebar of the "Client Dashboard" where we can add our own word content or some custom links . 3) - Also I went to the DEMO at http://demo.blesta.com/client/ widget box 1) - and I saw a SIDEBAR widgets that says... " You are currently receiving invoices by Email. Change this? " widget box 2) - and another SIDEBAR widget that says... "USD EUR Credits: $0.00 " How do I get these two existing (2) SIDEBAR widgets to show up on my "Client's Dashboard" ?

** RESOLVED ** I am referencing a Google Font in the top navigation menu of the "Client" and "Admin" interfaces . https://fonts.google.com/specimen/Oswald Here is an easy to use guide for beginners: https://developers.google.com/fonts/docs/getting_started ================= STEP 1 Use the following CSS ( font-family: 'Oswald', Arial; ) place it within the application.min. css file found within the folder at... /support.mywebsitename.com/sub_folder/app/views/admin/default/css and also within the style. css file found within the folder at... /support.mywebsitename.com/sub_folder/app/views/client/bootstrap/css ================= STEP 2 The HTML code snippet for the Google should look like ... <link href="https://fonts.googleapis.com/css?family=Oswald" rel="stylesheet"> Place the HTML code snippet in < header > part of the following two files /app/views/client/bootstrap/structure.pdt file /app/views/admin/default/structure.pdt file

Where do we place the HTML code within the software?

Hello Paul or Tyson, How do we add or reference Google Fonts into the top navigation menu ?

@Paul I am referring to any changes to the structure.pdt file . What about that ?

I am currently in the branding process of designing the interface to look similar to my main website. So having the ability to do this is necessary for those of us that are focused on getting the interface to be seamlessly branded with our existing company site. ============ It's not beyond our ability to hard code, it just takes a day or three as opposed to just hours. ============ But again, my OTHER CONCERN is whether our changes will be overwritten when we upgrade the software. OR is this even an issue ? Paul, please let us know.

Thanks for the reply. ========= Just curious to know... When will be able to do these modification from within the Admin interface as opposed manipulating the code through SFTP ? TWO areas of suggestion would be the ability to change the CSS and the FONTS from within the Admin interface instead of having to troll around trying to find the code. The other benefit would be that our modified code would not be overwritten when upgrading the software. ========= Please let us know if this will be added in one of your upgrades in the near future. Thanks.

How Do We Change the Blesta Favicon that is displayed from within the web browser tab ?

RESOLVED Seems the issue was a 3rd party plugin called " Support Manager Addons ". Found at... https://github.com/Blesta-Addons/Support_Manager_Addons NOW the URL looping issue is officially, completely resolved.

RESOLVED Awesome. Looks like RE-issuing the license via my Account resolved ALL my issues : Dashboard --> Services --> Manage --> Manage License --> Reissue License --> Update License Status Such as with the URL looping in the browser. Thanks.

How do I RE-Issue ? ================ EXAMPLE of Key format : owned-XXXXXXXXXXXXXXX ================ EXAMPLE Directory Path is : /home/username/supportweb.websitname.com/subfolder

OK. I "successfully" created a sub-domain and moved my files outside of the "public_html" folder. I went to the Admin login so that I could insert the Path via Settings > System > General . And it says, that my "License Key is invalid" . So I cannot even login. ================ EXAMPLE of Key format : owned-XXXXXXXXXXXXXXX ================ EXAMPLE Directory Path is : /home/username/supportweb.websitname.com/subfolder

What should my path look like if I have a sub-domian like... supportweb.mywebsitename.com AND... The files are outside of "public_html" ?

Using C-Panel What is your recommendation for the domain setup ? Let me know. I will test this out again and see what happens. Thanks.

EXAMPLE: supportweb.mywebsitename.com

I mentioned earlier that I was using a sub-domain . But then the URL kept loading / looping over and over in the browser.

What is Best Way to Secure Blesta on a Server ? ======== After installing with in a public_html folder, I created a sub-domain, and then I moved it outside of the public_html folder. At this point, the URL just kept loading over and over in the browser. Even though I was using a sub-domain. ======== Is this occurring because I originally activated my license using a "regular" URL, on an install that was originally inside the "public_html" folder ?

Yes. Please do.

What NajjHost said is what I have been trying to say too. Because these invoices are billing for "pending" services or products that do NOT technically exist . They should be "considered" as "abandoned carts" that should ask if the person via an email reminder is still interested or not, and then empty the cart after a couple hours or days.