turner2f

Thanks for the link but it just keeps looping / loading over and over and over.

Yep. Same thing happens in firefox, chrome and IE .

1) - It seems your website is looping / loading over and over again. 2) - Also, can you please post a direct link to where we can get the PRO plan ? 3) - Is there a table that lists what we get with each "subscription plan" ?

Awesome. Is there a download link ?

2ND Suggestion: https://www.blesta.com/forums/index.php?/topic/10945-is-there-a-way-to-only-send-ticket-response-to-the-contact-that-submitted-it/ AND... https://www.blesta.com/forums/index.php?/topic/10737-reply-support-tickets-to-a-sub-account-email-get-sent-to-the-primarys-email-too/&do=findComment&comment=56848

Welcome back Paulo V. One significant suggestion would be for a WYSIWYG to be integrated into the Support Ticket like... - Tiny MCE - CKEditor I believe Blesta already has CKEditor built in. Would be great if it could be used for the Support Manager Pro plugin

Funny. I submitted a ticket just like this in November last year. https://www.blesta.com/forums/index.php?/topic/10737-reply-support-tickets-to-a-sub-account-email-get-sent-to-the-primarys-email-too/&do=findComment&comment=56848

Hello @viablethought Sorry. I have not heard anything. As mentioned last year... This should have already been in the Blesta CORE. Seems there is a 3 to 4 year waiting list for some features that should have already been in the CORE. ======= Still waiting on some of these basic " core " requests.

Exactly. That's why we use DreamWeaver ( for instant site-wide keyword searches for our tags where CSS or text changes were made ). Love DW or hate it . Some do, some don't. ================= Just need to know... Will there be changelogs that would have a list of exactly what files were changed in future Blesta updates ? Just a list of the files. This way we could focus on just looking for changes in those files alone. And RE-insert any of our aesthetic ( text, graphic or CSS ) changes back into those files if necessary.

Thanks for the replies. But I am just curious... Do any of the tools mentioned within the last three replies do " Site-wide " searches for the many areas we have " tagged " with our aesthetic changes ? ============= Basically, the only thing we would simply need to know was a list of the changed ( ie - updated version ) files within a changelog. That's it.

We have already documented all of our changes using DreamWeaver. It will just take a long time to filter through each one, but that's ok. Just did not want to spend 5 hours sifting through all the files only to find out it was only 2 or 3 files that were changed in 4.2 See our post at... https://www.blesta.com/forums/index.php?/topic/8157-how-to-modify-adobe-dreamweaver-to-audit-your-file-changes-sitewide/&do=findComment&comment=49082

1) - If we update to 4.20 will we have to be on PHP 7.1 ? Or can we stay on PHP 7.0 ? ===== 2) - @gosuhost Will the " Support Manager Pro " plugin still work on PHP 7.1 ? ===== 3) - @Paul Any mods we made on version 4.10 were only aesthetic ones ( either image or text changes ). And there were alot. Can you please let us know what the main file(s) are that need to be overwritten if we upgrade to 4.20, so that our many other aesthetic changes do not get overwritten ?

The only thing I did was create a template within the WYSIWYG. I will test this line of code in one of the default WYSIWYG templates.

{invoice.date_due | date "M d, Y"} Causes the same issue, so that it has to constantly be changed to ... {invoice.date_due | date "M d, Y"} In order to save the template.

UPDATE: I found a PARTIAL workaround for this... I went back into the HTML source code of the template and typed in the quotation marks ( not the HTML charsets ). So that it looks like... { invoice.total | currency_format "USD" } ...inside the templates HTML source code. =========== Here is where the issue lies : After successfully saving the change, if I try to update the template a 2ND time, I end up with the SAME charset error. For some odd reason the quotation marks that surround THIS line of code gets converted into a charset after the 1ST save, making it so that I have to constantly update THAT line of code before saving the template. =========== FYI - Nowhere else within the template's HTML code do I have this issue where quotation marks are used ( whether as HTML charsets, or not ) with other lines of code or word content. This issue is ONLY occurring with THIS line of code. =========== Please reply on how I can resolve this issue.

I have an emergency situation... I have noticed that whenever I try to update my "Email Invoice Template", I get the following error... ======= I was able to narrow down that the "offending" line is... {invoice.total | currency_format " USD "} It seems the ... " ... characterset is what is causing the issue. I even tried using...  ... as an alternative, but that did not work either. ======= This issue prevents me from updating my template.

1) - Support tickets sent from a sub-account email get posted with the primary's email under the " From/To " section. Although we noticed that the " Last Reply " area does actually show the sub-account's email address ========= 2) - We noticed that if we reply back to the ticket that came from a sub-account that the reply gets sent to the secondary email address as a carbon copy ( CC ) - AND - gets sent to the primary email address too ? Is there a way to make it so that the reply email ONLY goes to the sub-account email ( last replier ) when the sub-account ( last replier ) is the one that opened the ticket ? --

Does this plugin work with Blesta 4.1 and PHP 7.0 ?

Hello Tyson. Feel free to give it a try. If it works, please post a sample code. ===== But yes, I would say that the way they have it makes it easier to read. I also used DreamWeaver to "find and replace" all the commas and plus-signs into the code for expediency. ======= And thanks for " Voting it up ".

How to create your own Email Template within CKEditor I successfully created my own custom newsletter-style template, with its own graphical header within CKEditor This is for those of you wanting to know how to create your own custom HTML template when you go to "Account Actions" - - > "Email Client" - - > from within your Admin panel ========================= Within the CKEditor folder open up the Default JS file found at... /vendors/ckeditor/plugins/templates/templates/default.js ( as of september 17, 2020 in Blesta 4.11.2 this no longer the path. See the new path at . . . https://www.blesta.com/forums/index.php?/topic/10716-how-to-create-your-own-email-template-within-ckeditor/&do=findComment&comment=67645 ) ================ Make certain to place every HTML tag and every line of text between two (2) commas , along with a plus-sign at the end of each of the ending-commas. FYI - The plus-sign should NOT come after the VERY LAST HTML tag. ========================= CODE EXAMPLE: '<span style="font-size:18px">'+ '<strong>'+ '<span style="color:#003366">'+ '<span style="font-family:Arial,Helvetica,sans-serif">'+ 'Here is some sample text'+ '</span>'+ '</span>'+ '</strong>'+ '</span>' ======================== ONLINE EXAMPLE: https://github.com/ckeditor/ckeditor-dev/blob/master/plugins/templates/templates/default.js ========================= If you do not see any changes from within the front-end WYSIWYG for CKEditor , try clearing your browser's cache. Please " Vote this Up " if you like it.

UPDATE: I tried making some minor text changes to the (2) " default.js " files found at... /vendors/ckeditor/plugins/templates/templates AND... /vendors/ckeditor/_source/plugins/templates/templates But neither one seems to reflect an dynamic changes on the front-end within CKEditor . ============ Blesta appears to be using the " bootstrapck " CKEditor Skin found at... /vendors/ckeditor/skins Where I can make the necessary changes to the default WYSIWYG templates concerning this skin ?

What WYSIWYG program does Blesta use for this Admin area at "Account Actions" - - > "Email Client" ? ========= Is it CKEditor ? If yes, what version ? ========== Please let me know so that I can investigate how to change the "Default" built-in templates within the WYSIWYG software.

Within the Admin area we have "Account Actions" - - > "Email Client". Any emails sent from here are just text. ========= I just need to know... 1) - Which Blesta file do I need to be modify so that I can insert my HTML template ? 2) - Between which lines of code would I insert my HTML ? 3) - Between which lines of code would I insert my INLINE CSS ?

HOW TO GET RID OF "EMAIL LOG" BUTTON FROM TOP MENU NAVIGATION Open up PHPMyAdmin Go to the "plugin_actions" database table Under the "Name" column, look for "Mail Log" Delete it. ============= If ever you want to put it back into the Top Navigation, just .... --> Open up PHPMyAdmin --> Go to the "plugin_actions" database table --> Click "Insert" Put in the following info... plugin_id = ( put in your own random UN-used id number for the plugin ) action = nav_primary_client uri = plugin/client_emails/client_main/index/ name = Mail Log

=================== Awesome. Thanks. If there is a way to get the widget to be NOT dependent of the pagination amount set in the Blesta core file found at ... /config/blesta.php That would be great as well, so that the widget would display around 10 per pagination, as opposed to 20. Thanks in advance.