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kala

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  1. kala

    License re-issue function

    Hello Tyson, Thanks much for the update. We are actually using "https://docs.blesta.com/display/user/License+Manager" to issue the license. We know there is an option to re-issue the license from particular module in client interface and hope there'll be an option to call it from the plugin also. Unfortunately, we could not find it from the documentation. is there any way to do it from another plugin that we'll create? Thanks in advance.
  2. We are trying to create a Plugin for users to manage their licenses remotely and we are able to finish tasks like add/terminate/suspend/list licenses. But we want to provide an option to re-issue their license key as well. So far we are unable to track any respective functions in the documentation to re-issue the license. Can someone help and advise if there is a direct function for license re-issue [ we use the license manager to issue licenses]?
  3. kala

    User API Access

    Thank you very much Coreyman. Do you know any good place to get a good resource who is familiar with Blesta functions to develop own API if that is the only option? We would like to have this added to our system because I expect more such requests in the future from our customers. Thanks in advance.
  4. kala

    User API Access

    Hello, We have a customer who wants to manage their services remotely using some API calls because of the large number of services they have. Is there any option in Blesta to allow such kind of access for a user which allows them to manage their services [add, terminate, list, suspend, etc ] remotely from their code using API? We would like to have some refer docs , sample code so that we can advise our customer as well. Thanks in advance for your help.
  5. Thanks for your suggestion. We have had a talk in our team and we finally implemented it in a different way which is suitable for our envs. Thanks again for your help
  6. Same problem here....we have been scratching our head to get a clean solution without enforcing our own patch!
  7. kala

    Support manager issues

    Paul, you are my hero. I followed your instructions and here is the test result. So it says missing 'iconv' PHP module and installing the module into my PHP fixed the issue. I have checked the requirements doc, where I could not find this module dependency! So if I didn't miss related reference, please update the documentation and include this module also; may be helpful for someone else in future. Thanks again for your help Paul. Thanks for your time to check Mike
  8. kala

    Support manager issues

    Anybody else can help? This is really weird as I am not able to see any issues so far as per the settings.
  9. kala

    Support manager issues

    What I am wondering is what is happening with POP/IMAP too! As I mentioned, I tried to configure another department with POP. But it is not retrieving emails from INBOX and I am not seeing any login attempt from 'maillog' . Where can we track if there is any error in Email Polling in case?
  10. kala

    Support manager issues

    Thanks Mike. Tried it already..but no luck yet very weird....its the second day I am fighting with Blesta just to get this working!
  11. kala

    Support manager issues

    Hello Paul, Thank you for the update. Yes, I have checked those things and the setup looks pretty good to me. Following is the error I am getting. Of course I am using cPanel to setup PIPE and it looks delivering fine to the PIPE script. I have checked the permission of PIPE script and schebang; its fine too. Additionally the PECL extension is loaded fine as well. Now I am not sure what else to check. Also not sure why POP/IMAP methods are not working either [ its not even polling the email boxes ]. So basically I am stuck with the setup now! I use Blesta 4.0.1 PHP :- ]# /usr/local/bin/php -v ea-php-cli Copyright 2016 cPanel, Inc. PHP 5.6.30 (cli) (built: May 17 2017 20:27:43) Copyright (c) 1997-2016 The PHP Group Zend Engine v2.6.0, Copyright (c) 1998-2016 Zend Technologies with the ionCube PHP Loader v4.7.5, Copyright (c) 2002-2014, by ionCube Ltd.
  12. kala

    Support manager issues

    Hello Folks, I am facing a very weird issue, which I am failing to troubleshoot myself. I have a fresh Blesta installation and I am trying to start with it by setting up the Support Manager. I have tried to pipe the email first, which is returning some weird errors. So left the attempt and tried to configure things using POP. But to make it more weird, thats not working either. What I am noticing is that, blesta is not even trying to pull emails from INBOX, because I am not seeing any related logs in POP server logs. I am using Blesta 4.0.1 by the way. Anyone else is experiencing same level of problems? Any help will be highly appreciated.
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