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Gabriel Gutierrez

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About Gabriel Gutierrez

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  1. Hello, I'm experiencing the same problem that aosoft had back in 2015, everytime I renew a domain in OpenSRS from Blesta the domain never gets renewed, checking the logs the Output error is the same as aosoft. Was there ever a solution to this?
  2. Hi, I've got a question, I have a client who wants to pay a service I offer of $475 in 2 separate payments, the first payment he would pay half now and the other half in 2 weeks, how can we do that in Blesta? When the first payment is made the services have to be already active, and the 2nd payment be automatically reminded to the client. Thanks, Gabriel
  3. Thanks @Blesta Addons and @Paul for helping me out!
  4. Thank you, once the invoice is generated for both services, can the client choose to separate the invoice or does he have to pay both services?
  5. I've got a hosting company, so in the order form, the client chooses his domain and the his hosting, what I would like is the domain and the hosting to be only 1 invoice, the client has to pay them together.
  6. Hi @PauloV, Thanks for the update, it works perfectly! Just got to make sure port 55443 is open. Thanks for making my life easier, I've looking for an OpenSRS module everywhere! Awesome work. Regards, Gabriel
  7. Hi, I want to merge two services, so when an invoice is generated the client has to pay both services in 1 invoice. Is this possible? or is there a module/plugin I can install? Thanks. Regards, Gabriel
  8. Hi Everyone, I have installed Blesta 4.6, I installed the module but it doesn't work, I add the API Username, Key and the HasKey, click on "Add account" the page loads and goes blank. Could these be because of the Blesta version or some other error? Thanks.
  9. Hi Paul, Thank you, I was able to fix this issue disabling the cron job, then I had to run the cron job manually. Regards, Gabriel
  10. Yes, I was able to save those settings, the port 993 is open on my firewall, the cron job is set up and running, and the automation task is enabled to run every 5 minutes. Still the emails are not getting imported. I had some issues before which were: the first problem was that I needed a mailparse, I installed the mailparse via WHM, but it turned out it only worked on PHP 7.0, so I had to add the hotfix to the root directory of Blesta.
  11. Hi, I'm not able to configure my email in the Support - Departments, What I want and I saw this is possible is that when someone writes directly from their email to support, I get the email in Blesta and it becomes a ticket and I can respond back from Blesta. This is the current configuration I have: I hope you can help me out with this. Thank you. Regards, Gabriel
  12. Hi Michael, Thanks! I'll be reaching out directly to them.
  13. Hi, I am having problems with the module Ispapi, I have already created packages but the problem I have is when I want to activate the product from the Clients interface, I get this error: Object does not exist; ns ns1.cyberglobalnet.net does not exist. It seems like the system is adding a "ns " with a space automatically. How can I fix this? Thank you. Regards, Gabriel
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