[Adding usage items from external API to invoice]

Hi, thanks for your response @Adam,

Sorry, maybe i don't explain me very well.

I don't want to change the service price, i only want to add new items to the bill.

Actually the service to my module create a service bill at the end of the billing cycle and i have a cron to run later and this cron create custom invoices to extra charges like calls and DID numbers, but i want to a unique bill to the service with all items to avoid extra fees if the client use a credit card to pay for all, i want a total amount to all items and a unique payment.

[Adding usage items from external API to invoice]

Follow up... this can be done on a module?
 

https://docs.blesta.com/display/dev/Plugin+Events

Or is only to plugins?

[Adding usage items from external API to invoice]

Hi all, i'm reading this thread:

But don't have replies (and is very old, from 2014) and is something similar about i want, i need to add usable items like calls from a pbx service on a recurrent bills, but can be for example on a hosting company adding the usage charges of bandwidth, how i can manage this? how i can catch the invoice before is created and add extra items? i need to add the call log and add a partial and total price from all calls on the billing period, i see this Event Handler Invoices.add on https://docs.blesta.com/display/dev/Event+Handlers

But i  don't know how to use and i don't see how to use on the module documentation, i need a plugin? someone have any example? someone are dealing with something similar to this before and have any tip?

Thank you in advance.

[Support manager API]

3 hours ago, Abdy said:

Try using

Loader::loadModels($this, ['SupportManager.SupportManagerTickets']);

This is due to $this->uses() is not accessible from a module.

Hi! thank you, is working now, but to create a new ticket a details is needed, this can be all code to create a new ticket:

$ticket_data = [
    'department_id' => 1,
    'staff_id' => 1,  // This field is optional
    'service_id' => 38,  // This field is optional
    'client_id' => 1,  // This field is optional
    'summary' => 'This a new Requirement',
    'priority' => 'high',
    'status' => 'open',
];

$ticket_repply = [
    'details'   => 'Hi, I need a new Requirement'
];

Loader::loadModels($this, ['SupportManager.SupportManagerTickets']);

$ticket = $this->SupportManagerTickets->add($ticket_data);

if (!is_null($ticket)) {
	$this->SupportManagerTickets->addReply($ticket,$ticket_repply);
}

[Support manager API]

Hi all,

How this:

$this->uses(['SupportManager.SupportManagerTickets']);

Can be used from a module? i can make a button on a client tab just to create a ticket with a format to require something with a pre-defined data.

[Create support ticket when a Invoice is paid]

Hi, i'm making a module, and i have a configurable option to add a extra in a service, but this add-on must be created by a support member from our side manually and i want to create a support ticket to our admin staff when this bill is full paid.

 

How i can make this? i'm looking the "Events Handlers" https://docs.blesta.com/display/dev/Event+Handlers

But i don't know if this events: "Services.edit" or "Invoices.edit" can be useful to this, in fact i don't know how to use this events on my module, someone have a clue?