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About TheNightOwl

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  1. I'd really like to see a widget in the admin dashboard that would display open tickets and link to access them easily.
  2. I've searched the forum and the help docs, but maybe I'm missing something. I want some sort of visible notification on the admin dashboard that I have an open ticket in the support system. Right now, there is no indication that I have an open ticket (and I do have one in the system). What am I missing? Thank you!
  3. Per your instructions in the chat, I changed the order form from Standard to Wizard List and now it's behaving itself. Thank you so much!
  4. I have checked both the membership of my package groups and the module of my Creator and Creator Premium packages. (Both packages are using the cPanel module.) You can see my setup in the images below.
  5. My domain package is in it's own package group, separate from my hosting packages. I have the domain package group selected in the domain drop down of the Order Form. The multi-select only has my hosting package group. Is that right? If so, what else could be causing this?
  6. I have setup my domain and hosting packages and am testing the order forms. On the "Choose a Domain" page of the order form, I chose Order Other Item since I didn't want a domain name. Then on the "Configuration" page, my hosting package was already selected, but the Configurable Options section still wanted an EPP Code and to know if I want WHOIS Privacy. Since I am not ordering a new or transfering an existing domain, those options should not be there. I assume I've done something wrong in the setup? How do I fix this?
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