1983ltd
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Posts posted by 1983ltd
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This is fixed in v3.0.4.
Doesnt look like it is... Getting exactly the same problem in 3.0.4!
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After my initial problems upgrading (Which in the end I had to do a full install and not just patch).
Everything now works however each time a card is attempted to be processed I get the following....
INPUT
a:18:{s:4:"USER";s:10:"xxxxxxxxxx";s:6:"VENDOR";s:10:"xxxxxxxxxx";s:7:"PARTNER";s:8:"xxxxxxxx";s:3:"PWD";s:16:"xxxxxxxxxxxxxxxx";s:6:"TENDER";s:1:"C";s:7:"TRXTYPE";s:1:"S";s:4:"ACCT";s:16:"xxxxxxxxxxxxxxxx";s:7:"EXPDATE";s:4:"xxxx";s:3:"AMT";s:4:"6.00";s:8:"CURRENCY";s:3:"GBP";s:4:"CVV2";N;s:15:"BILLTOFIRSTNAME";s:5:"Joe";s:14:"BILLTOLASTNAME";s:9:"bloggs";s:12:"BILLTOSTREET";s:13:"29 Clarkfield";s:10:"BILLTOCITY";s:13:"London";s:11:"BILLTOSTATE";s:3:"HRT";s:9:"BILLTOZIP";s:7:"SW1 2TV";s:13:"BILLTOCOUNTRY";s:2:"GB";}OUTPUTa:2:{s:0:"";N;s:6:"RESULT";N;}Urgently need this working again...!Was working perfectly in 3.0.3...HELP! -
Yes, clicked use web version, the got just a button saying something like 'upgrade' which when clicked refreshed the page and back to 'upgrade' again over and over...
Just replacing the files I backed up before the upgrade got it back working again so looks like the DB was untouched (luckily)... Could have lost a lot!
Dont forget im on IIS
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Confirmed, I rolled back to V3.0.3 and all is well again... Any ideas?
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Downloaded and patched.... Now the main window in all pages is blank.
I can get to a client page but get an infinate loop refresh?
Pretty messed up for me....
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File downloads but corrupt I think, not extracting properly...
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Just to let you know I cannot extract the zip file with the new version....
Can you guys test please just incase im the only one?
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This is fixed in v3.0.4.
Is 3.0.4 out today?
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There are soooo many bugs!
I think this time it stemed from changing the renewal date in blesta....
That in turn for some reason removed the label for the site???
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PS
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So just to confirm the new issue. If you change the renewal date and submit the change using the module, the website title is lost 'domain.com' so it just apears blank, if you then delete that package in order to sync them back up again it submits to domain and of course deletes ALL data in plesk again... Grrrrrrrr
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I spoke too soon, It just deletes ALL of them again!!!!
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Just tested it and appears to do the trick my end also... Thanks again..
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Thanks Tyson, will try it now
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Any chance of a resolution to this today? Im completely stuck without a solution.... Cheers..
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Just to confirm, the answer to your question below is NO, two different customers....
"Then the customer was deleted, as identified by that login name. The response indicates 2 customer accounts were deleted. Was that login linked to 2 customer accounts? If so, then that looks correct too."
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If not specifying a filter would delete ALL, then I would speculate the filter is wrongly formatted when being submitted from Blesta?
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Walking through this real quick... from your log, I can see the input specifies a single subscription to delete, and Blesta received a response from Plesk indicating that only that subscription was deleted, so that looks okay.
Then the customer was deleted, as identified by that login name. The response indicates 2 customer accounts were deleted. Was that login linked to 2 customer accounts? If so, then that looks correct too.
Looking at the Plesk API, there is a way to delete *all* subscriptions via the API, if you do not specify a filter. While possible, your logs show that's not what happened. The Plesk API for deleting customers doesn't specify whether or not all customers can be deleted by not specifying a filter, but presuming it does, your logs don't seem to indicate that's what happened either.
If a customer is deleted in Plesk, do domains/subscriptions associated with that customer automatically get deleted as well? Plesk might have certain dependencies like that, which we're not aware of, that could be the cause of everything being deleted. Based on that and the response from Plesk in your logs, the only data that should have been deleted are the customer and subscription.
You may want to contact Plesk support and ask them how everything could be deleted via the API, especially considering Plesk's API response indicates it deleted only 1 subscription and 2 customer accounts.
That one was a test...
I created two different users / domains in different Blesta accounts....
I logged in as a single user that had a single domain/subscription...
It then deletes both my test customers and both the test domains / websites...
So you right, it did delete both... but it should have only deleted one!!
If I set up hundreds of different users with different domains, any one single user cancelling their subscription via their blesta account would delete everyone else's domains and accounts on that server...
So you can see the error in the logs which is good.
Not sure how helpful asking plesk would be????????
Did you replicate this on your test rig?
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PS.. Tested repeatedly, and every time the logs look innocent... however removes EVERYTHING every time repeatedly...
If anyone needs access to our plesk server your welcome to the details to test (not like there is anything left on there now).
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What's in the Module Log related to that transaction with Plesk?
The following.... Looks like its just trying to remove one domain and one client...
However, the below action instantly removed ALL customers and ALL domains....
INPUT
37.128.131.55|webspace:dela:1:{s:5:"names";a:1:{i:0;s:16:"somthing.com";}}OUTPUT37.128.131.55<?xml version="1.0" encoding="UTF-8"?><packet version="1.6.5.0"><webspace><del><result><status>ok</status><filter-id>gerw5gw43g54.com</filter-id><id>14</id></result></del></webspace></packet>INPUT37.128.131.55|customer:dela:1:{s:6:"filter";a:1:{s:5:"login";s:9:"gerw5gw42";}}OUTPUT37.128.131.55<?xml version="1.0" encoding="UTF-8"?><packet version="1.6.5.0"><customer><del><result><status>ok</status><filter-id>13</filter-id><id>13</id></result><result><status>ok</status><filter-id>14</filter-id><id>14</id></result></del></customer></packet> -
If any customer cancels a single domain hosting package from within blest, it deletes ALL customers and ALL domains from the entire plesk server!
WTF...
This is now the 8 or 9th major... and i mean MAJOR bug with blesta.
Will I ever have a product that actually works?!?! loosing the will to live with all this!
Can someone explain why I just lost ALL sites and customers including all the data from Plesk?
For you Paul / Tyson...
Plesk for windows v11.5.30
Blesta v3.0.3
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Any news on ENOM? I think a lot of us are waiting on this!
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As title...
When using namescheap, no technical / admin whois info is pushed....
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If any customer cancels a single domain hosting package from within blest, it deletes ALL customers and ALL domains from the entire plesk server!
Can someone explain why I just lost ALL sites and customers including all the data from Plesk?
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I would say it's something to do with the connection of the namecheap module and the namecheap API mate.
I think the above comments are proof its Blesta and not Namescheap...?
Any ideas when we can all get this fixed?
Tc Admin 2.0 Module
in Extensions
Posted
Hope I'm not too late but id be happy to help you test it.
Probably a good point for us, as we are just setting up a brand new game hosting branch of our business and are yet to decide on a definitive route, but would make our life easy if it were billed though Blesta..