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gutterboy

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Everything posted by gutterboy

  1. Thanks Tyson. I noticed at the end of "Deliver Invoices -> Task Last Ran: Aug 20, 2014 11:36:37 PM" I had a loading circle that kept going for some reason?
  2. Trying to run the cron manually via the blesta admin, it used to run fine, but now it doesn't seem to. I have two unsent invoices and when I run it it just outputs the following data: Attempting to run all tasks for Gimko. All tasks have been completed. Attempting to run all system tasks. All system tasks have been completed. ...and the two invoices remain unsent. Does it have some rule about not running too quickly again or something? Why isn't it running?
  3. Thanks for the great post Tyson! Ok thanks. I think I was getting confused with the "adding" of invoices and the "sending" of them. We may have to enable the cron for some things, still to get to that point of working it all out. Last invoice meaning the previous new invoice they received before this one. Well I guess what we're trying to show is something like.. Outstanding Balance - $95.00 Payments/Adjustments - $40.00 This Invoice - $15.00 Total Due - $70.00
  4. Would be great if we could get some new email template tags added, such as: Last Invoice Amount Payments/Adjustments (payments since last invoice) This will help to provide the user with more info such as they would receive in standard utility bill.
  5. I had a look at the tags available and it doesn't seem these two are: Last Invoice Amount Payments/Adjustments (payments since last invoice) Anyone know if it's easy to add your own tags?
  6. Would I also be able to delete all the records manually in that table or is there also other tables that contain data that need to be removed as well? Just trying to clear clutter.
  7. I have a dozen or so test clients setup, all of which have a number of invoices which haven't yet been sent. I need to run the cron manually but am trying to avoid a barrage of emails coming in. I can't seem to delete the invoices (only void them and this appears to be only doable one by one) and I also can't seem to delete the clients either because... "The client you are trying to delete has invoice, service, or transaction data. Deleting the client will cause a data anomaly. You may wish to mark the client as inactive instead." Is there a way to do what I want? ...even manually via the database?
  8. Well, this is all still on a test site atm....... so I think all of them are disabled as no crons have been setup.
  9. Ok thanks. Cron is off because we send the invoices ourselves via our main system via the API.
  10. We have cron turned off - is there a way to send it without cron?
  11. How can you get it to send? The status of the invoice shows as "Unsent".
  12. How can I do the email myself the template thing?
  13. Awesome - thanks. Is there anywhere that explains the tags?
  14. Just wondering with regards to the email templates, I notice for example with the "Email Template Invoice Delivery (Unpaid)" template you have the following tags available: {contact.first_name} {contact.last_name} {invoices} {autodebit} {client_url} Just wondering is there an easy way to make other data available to the template such as: Users Address Last Invoice Amount Payments/Adjustments (payments since last invoice) Also, is there a page that explains what those tags contain - I know most are self explanatory. Thanks!
  15. Oh ok. Well yeah...... I wasn't worried about that. I just wanted to know if any new invoices you send have any mention of overdue debt on them at all?
  16. So it automatically sends out the overdue invoice at the same time?
  17. Consider the following example..... 1. User is sent an invoice for $45.00 - User doesn't pay and becomes overdue 2. User is sent a new invoice for $35.00 Now, does this new invoice say anything about the overdue $45.00? ...or does it just look like a normal invoice requesting $35.00? I know you can send overdue notices and all, but just wondering if the new invoices have any indication of overdue debt at all? As the user may think they just owe $35 since the overdue debt wasn't mentioned on their latest invoice. Thanks!
  18. I think that answers my question - thanks. Sounds like we will have to stick to our former method.
  19. Just been wondering about what transactions are exactly for and how they can be used. Like, are they only meant to be used to track user payments and stuff through the Blesta system? .... or would it be feasible to get Blesta to control all our system transactions? For example..... our main system keeps track of all transactions a user does, which are either fees for an action they did or a sale they made and also records transactions for account credits as well. Our main system also has a outstanding balance record for each user. Before we thought about using Blesta to keep track of all the transactions we were just going to do something like this: 1. First we check their balance on our main system and see if they owe anything 2. If so, we then check to see if they have any outstanding invoices via blesta and if so we take that amount from their outstanding balance on the main system and then we get the correct amount to invoice them for. However, IF we can just pass everything to Blesta then Blesta should be able to handle it all itself without our main system having to tell Blesta how much to bill the user for as Blesta should be able to work it out all itself right!? Btw: When I say "pass" Blesta the info, I mean via the Blesta API. Cheers!
  20. From the sounds of it doing it like we are now is the best way to go. Thanks for the help!
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