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Daniel B

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  1. Like
    Daniel B got a reaction from Kal in Do Not Pre-Select A Package On Order Form   
    Well just because you like it how it is doesn't mean it's not a good suggestion
     
    Doesn't hurt to add more functionality, the change could easily involve an option on the order page "select default package", you leave it blank and it doesn't select one...then if you like the way it currently is, you pick the one you want to be default, and badabing...everyone is happy .
  2. Like
    Daniel B got a reaction from Blesta Addons in Domain Manager - We need your feedback on domains   
    ah, gotcha.  Yeah, in that case I'd like that functionality as well :).
  3. Like
    Daniel B got a reaction from Blesta Addons in Domain Welcome Email Template   
    Anyone happen to have a Welcome Email for domains that they are willing to share with the community?
    Edit: nvm, found the one I had used before...just took a little digging.  Licensecart for the win
    https://licensecart.com/plugin/support_manager/knowledgebase/view/273/how-can-i-sell-domains/11/
  4. Like
    Daniel B got a reaction from Darin in Payment Received Date   
    For me, I'd say just adding the "Date Received" field to the receipt would work.  A receipt is a record of when the client pays you, not when you apply that payment to their account.  So I think having both the Date Received and the Date Applied on the transaction receipts would work just fine (or some logic to only show one if they are the same date).
  5. Like
    Daniel B got a reaction from Paul in Unlimited "Term" for recurring weekly billing   
    The term is simply the period that is charged for.  If you want them to be charged every week, just put "1" in the term box, and select "week" for the period.  Simple as that.
  6. Like
    Daniel B got a reaction from Michael in What has changed in v4 ?   
    I'd rather them spend their time working on the to-do list they already have instead of looking through tons of posts and plugins for things to add.  I'd say if we don't have the time to request them, they don't have the time to implement them
  7. Like
    Daniel B got a reaction from Michael in Unlimited "Term" for recurring weekly billing   
    The term is simply the period that is charged for.  If you want them to be charged every week, just put "1" in the term box, and select "week" for the period.  Simple as that.
  8. Like
    Daniel B reacted to Paul in Release 4.0.1   
    Version 4.0.1 is now available. Please see the announcement.

    This is a patch release that corrects issues with 4.0.0.

    Patching Blesta

    See Patching Blesta in the User Manual for instructions.

    Release Notes

    See Blesta Core - Version 4.0.1.

    See all Change Logs.
  9. Like
    Daniel B reacted to Blesta Addons in [Module] Ovh, Syoustra and Kimsufi servers amanagement module   
    Screenshots
     

     

     

     

     

     

     

     
     
     
  10. Like
    Daniel B reacted to evolvewh in Client Area support ticket status   
    I need to come back to this and document the code for anyone wanting to use this but I was able to modify the client area a bit for support tickets in v4.0

     
    Version used: 4.0
    Backup all Support Manager files and database first!!!
    The following allows you to:
    1) Add the status 'On Hold'
    2) Add the different statuses in 'tabs' like you see above
    3) Modify the status (mainly to change 'open' to Awaiting Staff or Client Reply')
    What I did not do: I did not edit the 'tabs' on the client view page from the admin side; it's only edited under Support -->> Tickets on the admin and client side.
    plugins/support_manager/views/default/admin_tickets.pdt
    Line 8, add:
    ['name'=>$this->_('AdminTickets.index.category_on_hold', true) . ' <span>(' . $this->Html->_($status_count['on_hold'], true) . ')</span>', 'current'=>($this->Html->ifSet($status) == 'on_hold' ? true : false), 'attributes'=>['href'=>$this->base_uri . 'plugin/support_manager/admin_tickets/index/on_hold/', 'class'=>'ajax']],  
    plugins/support_manager/language/en_us/admin_tickets.php
    Line 28, add:
    $lang['AdminTickets.index.category_on_hold'] = 'On Hold';  
    plugins/support_manager/controllers/admin_tickets.php
    Line 102, add:
    'on_hold' => $this->SupportManagerTickets->getStatusCount('on_hold', $this->staff_id), Line 179, add:
    'on_hold' => $this->SupportManagerTickets->getStatusCount('on_hold', $this->staff_id, $client->id),  
    plugins/support_manager/views/default/client_tickets.pdt
    Line 15 - 19 become:
              
     ['name'=>$this->_('ClientTickets.index.category_open', true) . ' <span>(' . $this->Html->_($status_count['open'], true) . ')</span>', 'current'=>($this->Html->ifSet($status) == 'open' ? true : false), 'attributes'=>['href'=>$this->base_uri . 'plugin/support_manager/client_tickets/index/open/', 'class'=>'ajax']],             ['name'=>$this->_('ClientTickets.index.category_awaiting_reply', true) . ' <span>(' . $this->Html->_($status_count['awaiting_reply'], true) . ')</span>', 'current'=>($this->Html->ifSet($status) == 'awaiting_reply' ? true : false), 'attributes'=>['href'=>$this->base_uri . 'plugin/support_manager/client_tickets/index/awaiting_reply/', 'class'=>'ajax']],             ['name'=>$this->_('ClientTickets.index.category_in_progress', true) . ' <span>(' . $this->Html->_($status_count['in_progress'], true) . ')</span>', 'current'=>($this->Html->ifSet($status) == 'in_progress' ? true : false), 'attributes'=>['href'=>$this->base_uri . 'plugin/support_manager/client_tickets/index/in_progress/', 'class'=>'ajax']],             ['name'=>$this->_('ClientTickets.index.category_on_hold', true) . ' <span>(' . $this->Html->_($status_count['on_hold'], true) . ')</span>', 'current'=>($this->Html->ifSet($status) == 'on_hold' ? true : false), 'attributes'=>['href'=>$this->base_uri . 'plugin/support_manager/client_tickets/index/on_hold/', 'class'=>'ajax']],             ['name'=>$this->_('ClientTickets.index.category_closed', true) . ' <span>(' . $this->Html->_($status_count['closed'], true) . ')</span>', 'current'=>($this->Html->ifSet($status) == 'closed' ? true : false), 'attributes'=>['href'=>$this->base_uri . 'plugin/support_manager/client_tickets/index/closed/', 'class'=>'ajax']]  
    plugins/support_manager/language/en_us/client_tickets.php
    Lines 19-22:
    $lang['ClientTickets.index.category_open'] = 'Awaiting Company Reply'; // Modify this any way you want to display to your clients in their account area $lang['ClientTickets.index.category_awaiting_reply'] = 'Awaiting Client Reply'; // Modify this any way you want to display to your clients in their account area $lang['ClientTickets.index.category_in_progress'] = 'In Progress'; $lang['ClientTickets.index.category_on_hold'] = 'On Hold';  
    plugins/support_manager/controllers/client_tickets.php
    Line 81 - 85 become:
    'open' => $this->SupportManagerTickets->getStatusCount('open', null, $this->client_id),             'awaiting_reply' => $this->SupportManagerTickets->getStatusCount('awaiting_reply', null, $this->client_id),             'in_progress' => $this->SupportManagerTickets->getStatusCount('in_progress', null, $this->client_id),             'on_hold' => $this->SupportManagerTickets->getStatusCount('on_hold', null, $this->client_id),             'closed' => $this->SupportManagerTickets->getStatusCount('closed', null, $this->client_id) plugins/support_manager/models/support_manager_tickets.php
    Line 301, add:
    where('support_tickets.status', '!=', 'on_hold')-> Line 1192, add:
    'on_hold' => $this->_('SupportManagerTickets.status.on_hold'), Through phpMyAdmin, update the database to add 'on_hold'
    Table: support_tickets
    Go to structure and add 'on_hold' to the status column
  11. Like
    Daniel B reacted to evolvewh in Client Area support ticket status   
    Code has been added to the first post.
  12. Like
    Daniel B reacted to evolvewh in Client Area support ticket status   
    I've started to look at this and I've done a few things in our changes:
    1) Added status of 'On Hold'
    2) Got rid of all of the different ticket priorities and just made one
    3) Added the separate 'tabs' for each status on the admin and client side
    Do you want all of these changes or only some of them?
  13. Like
    Daniel B reacted to Blesta Addons in [Module] Data Pools Module   
    Data Pools Module For Blesta
    Data pools module is a magic module that can help you offer so many services with a simple task . admins can add manual data in a system that act as a pool, when the client make the order, the service creation get one record  data from the already saved data list, and attribute it the client and remove it from the list .
    Features
    Selling Gift Card Selling Preconfigured Servers/Switch/Vps Selling Pin Codes Selling License keys Selling info/Links Screenshots


     

    Order Info
    More Info
    you can order the Pro subscription and add $5 (order here), or get it with other popular add-ons with the VIP subscription  order here.
    any bug/feedback report it here .
    best regards
  14. Like
    Daniel B got a reaction from Michael in Stopping clients from Adding www to domain name   
    The simplest way to do this is to edit the language file for the domain order screen.  The code below is an example for English, if you need it done for other languages it would be the same process, you'd just have to select the correct language folder.
    In file: /plugins/order/views/templates/wizard/language/en_us/domain.php
    Replace:
    $lang['Domain.lookup.description'] = 'Start by searching for a domain, or skip this step by clicking "Order Other Items".'; with:
    $lang['Domain.lookup.description'] = 'Start by searching for a domain, or skip this step by clicking "Order Other Items".<br /><font color="red"><strong>Please do not include "www" when selecting your domain. This will be added automatically by the system when required.</strong></font>'; Edit the phrase above to your desired statement.
    ----------

     
    You could also edit the line containing "yourdomain.com" to something like "yourdomain.com (without the www)" and it would put it right into the search box placeholder text.
  15. Like
    Daniel B reacted to mlsto in Stopping clients from Adding www to domain name   
    Thank you Daniel for the assistance. I was more thinking of putting it in the configuration section.
    See attached

  16. Like
    Daniel B reacted to mlsto in Stopping clients from Adding www to domain name   
    Figured something out, use the config file in the template to add a notice.
    Thanks Daniel for steering me in the right direction.
  17. Like
    Daniel B got a reaction from mlsto in Stopping clients from Adding www to domain name   
    The simplest way to do this is to edit the language file for the domain order screen.  The code below is an example for English, if you need it done for other languages it would be the same process, you'd just have to select the correct language folder.
    In file: /plugins/order/views/templates/wizard/language/en_us/domain.php
    Replace:
    $lang['Domain.lookup.description'] = 'Start by searching for a domain, or skip this step by clicking "Order Other Items".'; with:
    $lang['Domain.lookup.description'] = 'Start by searching for a domain, or skip this step by clicking "Order Other Items".<br /><font color="red"><strong>Please do not include "www" when selecting your domain. This will be added automatically by the system when required.</strong></font>'; Edit the phrase above to your desired statement.
    ----------

     
    You could also edit the line containing "yourdomain.com" to something like "yourdomain.com (without the www)" and it would put it right into the search box placeholder text.
  18. Like
    Daniel B reacted to evolvewh in TheSSLStore   
    I voted for this and I have talked to the SSL Store about it (they created the module). I haven't received much feedback about it though.
  19. Like
    Daniel B got a reaction from activa in Domain Welcome Email Template   
    Anyone happen to have a Welcome Email for domains that they are willing to share with the community?
    Edit: nvm, found the one I had used before...just took a little digging.  Licensecart for the win
    https://licensecart.com/plugin/support_manager/knowledgebase/view/273/how-can-i-sell-domains/11/
  20. Like
    Daniel B got a reaction from Michael in TheSSLStore   
    I swear I always answers my own questions right after I post them...
    Apparently I was using the wrong module (there is a 1.3 and a 2.0.2...I kinda figured the 2.0.2 was the updated one...guess not)
  21. Like
    Daniel B got a reaction from evolvewh in TheSSLStore   
    Yeah, that's what I did as well (except I imported them all the the Comodo group since most are Comodo...and then just moved the ones that weren't Comodo).  Even though it's not the best way to import it...it's still 100% than having to type it all ourselves though, awesome plugin!
    https://requests.blesta.com/topic/select-multiple-groups-for-thesslstore-package-import
  22. Like
    Daniel B got a reaction from activa in TheSSLStore   
    Yeah, that's what I did as well (except I imported them all the the Comodo group since most are Comodo...and then just moved the ones that weren't Comodo).  Even though it's not the best way to import it...it's still 100% than having to type it all ourselves though, awesome plugin!
    https://requests.blesta.com/topic/select-multiple-groups-for-thesslstore-package-import
  23. Like
    Daniel B reacted to Blesta Addons in Client Area support ticket status   
    Would love to see it in core
  24. Like
    Daniel B got a reaction from evolvewh in Client Area support ticket status   
    Would love to see the code for this
  25. Like
    Daniel B reacted to Abdy in [Module] cPanel Extended Module for Blesta (Broken)   
    We are working to release soon the update.  
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