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Posts
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Posts posted by Jedeu Industries LLC
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It sounds like hes just copying some html code instead of integrating guys, I don't really know Blesta's template engine or I would help.
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I love Blesta Green
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Yeah sorry they've not been completed on the new website, the reseller portal hasn't been finished yet. says on the LicensePal Blesta page.
I didn't even notice lol, thanks for that. I'm curious about something are you staff here at Blesta? or just a very knowledgeable person lol it seems like you are always on top of everything
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Hello Blesta Team,
It would seem that there is an error in regards to the distributor pages, they no longer load
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I DEFINITELY +1 this
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Excellent Paul, That sounds like a perfect way of doing it.
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If someone on the company end thinks that a ticket is solved, and marks it as solved, and the client still has an issue, they should be able to re-open the ticket, instead of having to open a new ticket.
I believe Zendesk has a "Solved" state for up to 3-4 days, where tickets can still be reopened, and then they have a "Closed" state, where tickets can no longer be opened, and users can only create follow up tickets.
Here's a post on how that works: https://support.zend...-Closed-ticket-
And also having an option to create a follow up ticket for closed tickets, so that the new ticket contains a reference/link to the original ticket, would be an awesome option as well.
I think that this would probably be the best way to go about it.
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I think this would be a great addition to the support manager module.
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I also would love to see this feature included.
Logicboxes Module Works With Resell.biz?
in Extensions
Posted
My company can confirm it will work with all TLD's offered, they do not offer the logicboxes hosting plans though.