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evolvewh last won the day on March 24

evolvewh had the most liked content!

About evolvewh

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    Advanced Member

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    Arvada, CO
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    web hosting, customer service, marketing, travel, snowboarding, waterskiing

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  1. Bye!

    1. evolvewh


      Yes, goodbye and good luck to you. We have decided to move away from Blesta after 3 years of use.

    2. Blesta.Store


      You too hopefully will see you back on Blesta in the future.

  2. evolvewh

    Add credit via API

    It's already setup so there is a credit added to the customers account after you record the payment and once it's applied to an invoice, it says the original payment method and amount applied to it.
  3. evolvewh

    Paypal Recurring Payments

    I created a redirect in the .htaccess file and it should work. I'll have to wait until the next recurring payment comes in to confirm. This fixed the issue. Thanks for your help with this.
  4. evolvewh

    Paypal Recurring Payments

    Response from Paypal in case anyone else runs into this issue: I apologize for the frustration. When a Subscription is created the Instant Payment Notification URL that is on file or the notify_url that is sent in with the payment request is the notification URL that is used for the life of the Subscription. Here are the options to resolve this issue: You can see if your Web Developer can setup a forwarder from the incorrect Notify URL to the Correct Notify URL. The other option is to create new subscriptions and cancel the old subscriptions, which isn't the best option. I confirmed with the PayPal Product Developers that the IPN Notify URL gets setup in the batch server when the Subscription is created, so it cannot be changed on the subscription.
  5. evolvewh

    Paypal Recurring Payments

    So far, it looks like Paypal attaches the callback URL to the Recurring profile so if you change that URL under the settings page (in your Paypal account) it does not reflect on any of the recurring profiles. We changed the URL to our billing portal about 4-5 months ago. That explains why it works for 1 time payments and not for recurring payments. Still working with them to figure out how to update this because i don't see a place within our account to do so unless we were to cancel all recurring profiles and set them up again.
  6. evolvewh

    Paypal Recurring Payments

    Sorry for the delay and thank you for the additional info. I've got a ticket open with Merchant Technical Support right now and I'm waiting to hear back from them. I'll update once I hear back from them.
  7. evolvewh

    Paypal Recurring Payments

    I never got an answer from them. The only thing I can report is that the IPN is sent for one time payments and never for a recurring / subscription payment.
  8. evolvewh

    Sorting Packages

    Filters and / or search fields are always a +
  9. evolvewh

    Sorting Packages

    Packages > Browse Packages is the page I'm referring to.
  10. evolvewh

    domain doesnt exist on logicbox option lists

    Open up components/modules/logicboxes/config/logicboxes.php and add the TLD's that you want to sell (that aren't already there)
  11. evolvewh

    How to configure package using unversal module

    Hover your mouse over this tool tip and you'll see the format needed (shown in attached image)
  12. evolvewh

    Embed Code Documentation

    Just copy and paste the tags into the field below and Google will pick up the necessary data?
  13. evolvewh

    Requesting Client Download Report

    How does the client go about requesting a download of all of their data? By opening a support ticket or is there a radio button or similar for them to select within the client portal that I'm not seeing?
  14. evolvewh

    Synchronizing Existing Addons

    Now that there is a new setting to synchronize add on renewal dates with the parent service, what's the best course of action to sync the add ons that already existing prior to v4.3? Manually through the 'manage' function?
  15. If a client does not have a 'set package' and they go to order through the portal, the restricted group is still shown to them. This happens as soon as you click the 'order' link in the client nav bar. If a client continues further by clicking that group and then clicking 'skip, order other items', the group finally goes away. IMO, this group should never show when the client clicks 'order' initially. Also a client who is authorized to order a restricted package, still can't order it through the portal. Ignore this. I was thrown off because they are sent to the domain lookup field first.