[Can't Get Widget Tabs Working On Client Portal]

WidgetClient::setTabs() is not a valid method, and that's probably why you receive a blank page. You'll need to use WidgetClient::setLinks().

 

So setTabs is not valid in the Client area then?

 

The documentation states ""In all of the examples below simply replace Widget with WidgetClient if working in the client interface."  

 

Perhaps this should be updated. 

 

Thanks

 

-Barry

[Question On Multi-Company]

I personally wouldn't recommend you did it that way as you'd have full access to every company your customers have with you. Not sure if that would be a security or a breech of the law. I could be wrong though I'd wait for Paul, Cody or Tyson to give you a fuller inside to that matter. It would however make it easier to update every installation.

 

Sorry, maybe I didn't make myself clear. I am not referring to us being a wholesaler of Blesta itself. What I mean is we are wholesaling certain services, and want to provide our resellers with their own Blesta-based "company" with its own URL as a means to manage their end-user customers. We have all the information on their customers anyway - giving them their own Blesta-based  "company" allows them to brand it as they wish, with its own URL for the client portal, etc. and their own staff logins.

 

From a security or law point of view this is no different than keeping all of this under one instance (company) of Blesta, where we would hold all data on all resellers and their customers, so I don't see that as an issue at all. 

 

Regards,

 

-Barry

[Can't Get Widget Tabs Working On Client Portal]

Hi

 

I am trying to use tabs in a plugin widgit, but they just result in a blank page. If I change setTabs to setLinks it works fine.

No errors, although I can't seem to turn on error reporting in Blesta (any pointers on that?)

 

Am I doing something wrong or are tabs not allowed in the Client portal?

 

Here is the code:

$tabs = array(
        array('name'=>"Preferences", 'current'=>true, 'attributes'=>array('href'=>$this->base_uri . "widget/test/client_main/prefs/")),
        array('name'=>"Calls", 'attributes'=>array('href'=>$this->base_uri . "widget/test/client_main/calls/")),
        array('name'=>"Voicemail", 'attributes'=>array('href'=>$this->base_uri . "widget/test/client_main/voicemail/")),
        array('name'=>"Call Barring", 'attributes'=>array('href'=>$this->base_uri . "widget/test/client_main/barring/")),
        array('name'=>"Call Forward", 'attributes'=>array('href'=>$this->base_uri . "widget/test/client_main/forwards/")),
        array('name'=>"Reminder", 'attributes'=>array('href'=>$this->base_uri . "widget/test/client_main/reminder/"))
    );
$this->WidgetClient->clear();
$this->WidgetClient->setTabs($tabs);
$this->WidgetClient->create("Voice Settings", true);
?>
        <div class="pad">
            <div class="table_sec">
                <div class="inner">
                    <div class="empty_section">
                        <div class="empty_box">
                            Hello
                        </div>
                    </div>
                </div>
            </div>
        </div>
<?php
$this->WidgetClient->end();

 

 

Thanks

 

-Barry

 

[Question On Multi-Company]

Hi

 

We will be providing a wholesale service, so our customers will be comprised of resellers. We would like for each reseller to have their own self-contained Blesta site, where they in turn can manage their customers/packages etc. with their own staff

 

Is Multi-company suitable for such a scenario, or is it only for one operator who is trading as multiple companies?

 

Thanks

 

-Barry

 

[Customizing Blesta Interface]

On the subject of custom pdt files getting over-written - it would be a good idea if blesta supported a "custom" pdt file naming convention.

 

For example, if file client_tickets_departments.pdt is the original, and I want to make a change, I can create a file client_tickets_departments_custompdt.pdt. Blesta then for any pdt file, if it sees a _custompdt.pdt it will use this instead of the normal .pdt file.

 

This would mean there was no possibility of any custom view templates being over-written during an upgrade, and make it very easy to see which files have been customised.

 

-Barry

[Voip Billing?]

Barry are you coming from another billing system which has a module in place already?  If so would you mind sharing because I am curious myself.

 

On that note Blesta like most will offer free modules for common provisioning systems such as cPanel, Plesk, SolusVM because they have a larger audience.  The good thing about Blesta is it's got an open platform which allows you to build custom modules and there is a universal module already built in as well.  So you do have options but may require some custom development.

 

Anything is doable.

 

Hi,

 

No, this is a green field. I am putting together a new system and need a billing component. Blesta has a lot of what I need. I am just trying to get my head around the amount of custom development that would be required to add the features I require. So far it looks like it is worth further investigation. A helpful community is always a good sign anyway!

 

Regards,

 

-Barry

[Voip Billing?]

Hi Barry,

 

Sorry about that, I'm not sure what happened.

 

We do want to do something with Voip billing, and we have some customers that have implemented their own solutions. I'm not sure exactly what they did to make it all work though, and they haven't shared much of it with us.

A feature request that goes into detail would be a good starting point for this.

 

Cheers

Paul

 

OK, thanks. 

 

-Barry

[Voip Billing?]

Not at the moment but you can do a feature request and see how many people support it. More people support it the higher the priority. 

 

You can however set them up manually using the Universal Module. 

 

Hi

 

Yes, I can see that setting up/managing the products using the Universal module would be doable. I don't however see any existing mechanism for importing variable value line items for invoicing (i.e. CDR records).

 

-Barry

[Voip Billing?]

Hi

 

Is it currently possible via a module or otherwise to bill/invoice for VoIP services via pre-rated CDR import? 

 

If not, are there plans for such a module?

 

Thanks.

 

BTW, I sent this back in the middle of Aug to sales@blesta.com (twice) but no reply.

 

-Barry Flanagan

[Trying To Install Free Trial, Says The License Key Is Invalid.]

That's the problem. If setting up a trial on a local network, you need to create an alias for the installation and access it using that alias. You can do this by modifying the hosts file on your computer.

 

Ah, thanks. Working now!

 

-Barry

[Trying To Install Free Trial, Says The License Key Is Invalid.]

Hi

 

I have successfully installed Blesta 3 but when I reach the Initial Setup, and select "I want to start a 30-day free trial" I keep getting an error  "The license key is invalid" as per the attached screenshot.

 

This is a direct install on a local server, and there were no errors in the installation. I have tried with both Chrome and Firefox with the same result.

 

Thanks

 

-Barry