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garybarr

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  1. Any chance you can give more detail on this? I know it's a little outside "Blesta" support, but I am having the same problem and can't seem to find an answer.
  2. I'm not able to reproduce what happened to cause it not to have a label... But the ones that are all missing, seem to be ones setup in early 2015.... But late 2015, they are there. Odd... But if I could find a way to fix those, it would be great.
  3. I'm having a little problem... Somehow, a number of domains got setup as a Service that I had started manually, got into the system without a label... So I'm not able to do a Smart Search for the owner of the domain. It shows like below. I can't seem to find any way to edit that, so that I can put the label (domain name) in, which would make them searchable. Is there a way that I am missing? Service Information Package Name: DOMAIN - Standard Domain ($15/Yearly Billed) Label: Quantity: 1 Term: 1 Year Status: Active Date Created: Mar 26, 2015 Date Renews: Mar 01, 2017 Renewal Price: $15.00
  4. Oh, Paul, I in no way think this is a Blesta problem itself, sorry if it came off that way... I was just hoping someone else that uses Blesta might be also using Google Apps and could share some advice on how they have it working. Google/Barracuda/Hostgator have all been of no help on what is wrong.... All I know is, NONE of my emails from Blesta (or I would assume an PHP program on my hostgator server) can't get through, because Barracuda thinks there is a SPF problem... And maybe there is, I'm WAY over my head on SPF records and understanding all the finer parts of it's proper setup. But, I do have the proper records for Google in the DNS records. I can send mail from my email account and they pass through with no problem. It's something that happens when PHP's (Blesta) sends mail out, that it triggers a SPF problem. But I have it set to pass through Google's (smtp.gmail.com) -- But somehow, it sees my servers IP as the sender and flags it. If anyone has recommendations, I appreciate it... Or knows someone that can look at it, I'll gladly pay them. I've been working on it for every day for a week and not one step better off. Does ANYONE use Google Apps on their domain AND Blesta?
  5. Yeah, that is why I am confused on why Barracuda is complaining about the SPF record for my servers mail server. I'm not sure how, when I have Blesta configured to SMTP to smtp.gmail.com, that it even comes up with my servers IP address.
  6. Has anyone successfully setup Google Apps with Blesta? If so, I need your help. I have setup Blesta as follows: Delivery Method: SMTP SMTP Security: SSL SMTP Host: smtp.gmail.com SMTP Port: 465 SMTP User: billing@mydomain.com SMTP Password: Set correctly Blesta sends an email... My Google Apps account for billing shows the message went out (so it went through Google and I can see it in my "sent" folder on Gmail) and it arrives at mail servers using Barracuda Spam protection. I can log into the Barracuda account and see that the message arrived at their server, but it gives this error: Quarantined Sender Policy Framework (SPF) (SoftFail) Not Delivered It also shows my servers mail server IP as the sender... Which I'm confused by, because shouldn't it be Googles IP? I can send email from logging into my Google Apps account (billing@mydomain.com) and it goes through with no problem at all. But anything Blesta sends, is bounced with the above error. So basically, none of my biggest customers, ever get their bills. All other servers not using Barracuda, seem to get their email just fine... But something about this setup, gets it kicked out by all Barracuda protected mail servers. This is what email gets bounced back to me: ---------------- Delivery to the following recipient failed permanently: customer@mycustomer.com Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain mycustomer.com by d69635a.ess.barracudanetworks.com. [64.235.150.252]. The error that the other server returned was: 550 permanent failure for one or more recipients (customer@mycustomer.com:quarantined) ------------------ It does the exact same thing if I have it set for PHP, so thinking SMTP would fix it by sending through Google Server, I switched it to SMTP..... Only exact same result. Any ideas?
  7. We have lots of people wanting to give us a tip when we do service work for them. We hate turning down extra money, but it takes them tell us how much, us typing it in as a tip, then having them go back in and pay the bill... Which makes it not worth it for even us, nevermind the person trying to give us extra money. I'd even tip ya 20% of my tips for adding it! :-)
  8. OK, that did fix the module. (Although now I can't figure out how to setup my server, lol... I'm not sure what "password" it's asking for and or what the Small block with a number in it after the Remote Key area is wanting! lol) Thank you.
  9. I have unzipped cpanel-extended-master, and uploaded the directory into the public_html/blesta/component/modules directory. When I go into public_html/blesta/component/modules/cpanel-extended-master/ I get this listing {folder} .. {folder} api {folder} language {folder} views {file} composer.json {file} cpanelextended.php {file} readme.md But still, when I go to to available modules, I see the original list, no new modules are listed.
  10. Forgive me if there is instructions some place that I have missed, but I've been looking for 2 hours to solve my problem. I wanted to add the Cpanel Extended extension. I downloaded it, unzipped it, FTP's the directory of files into the plugins/ directory. It looks just like ever other module in the plugins directory... However, when I go to Available plugins/modules, it is not listed. So I tried the "States & Countries" plugin, because it had pretty straight forward directions. So again, I downloaded, unzipped, uploaded to /plugins/ directory, then navigated to settings/plugins/available, again, nothing new listed. What could I possibly be missing, it looks very straight forward, but yet, I am failing. All the installed modules are working fine, but it just ignores the new directories that are listed in the plugins directory. Ideas?
  11. Thank you, that fixed it! I was missing some directories in the "1" directory.
  12. I'm getting the "The file could not be written" whenever I try to "Add Attachment" on a ticket. It will let me choose the file, when I click Update Ticket, I get that error. In my Settings/System/General, I have this for "Uploads Directory" /home/mydomainname/public_html/uploads/ and it has the green checkmark with Writable. In my uploads directory, I have a "1", "system", "invoices" and "tickets" directories. All are set to 777. I'm lost on what else to try?
  13. If we edit that file, will that not be overridden on future Blesta upgrades? Making us add them all back each time we upgrade?
  14. I'm wanting to deactivate old packages that I have phased out, but I'm afraid to do so in case I missed SOMEONE still on that package. Is there any way to tell if someone is actively being billed under a package, before I make it "inactive"? Or, if I make the mistake and do it with someone still on that plan, what will happen?
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