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Alk

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Alk last won the day on January 25

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About Alk

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  1. Thank you very much Paul, that makes sense. I'm sorry, I didn't think to search your dev site. The youtube video that I linked to may prove helpful in your research. Thank you for looking into it, much appreciated.
  2. In the last few days, I have received a couple of emails from PayPal about a new "PayPal Checkout". Upon investigation, it has been around for a little while and it would seem that this is their replacement for "PayPal Payments Standard". As an incentive for me to start using it, PayPal is now offering lower fees via PayPal Checkout of 1.2% + 0.30p, compared to the current rate of 2.9% + 0.30p through PayPal Payments Standard. However, these lower fees are currently only available to the UK and some other countries (France, Spain, Ireland and Greece are countries that I checked, which get
  3. So to confirm, currently, the "log in" link will just take the Client to the DirectAdmin login page on the relevant server that they are hosted on and then they have to manually input their credentials?
  4. From the Client Portal, will the client still be able to click their particular "service row" and the "Log in" link to auto-login to DirectAdmin?
  5. Sadly, Demowolf.com has shutdown. You can read their notice on their website and they are no longer contactable (I have tried emailing). The free videos have stopped working. I'm just making you aware of the situation because they are listed in your marketplace. Additionally, there may be other Blesta users who, without warning, now have invalid videos.
  6. Does anyone know please: How the system status widget gets its information on issues? If it is possible to also extrapolate this information oneself onto a custom page? I could then setup page monitoring on it to alert me of issues. or If it is possible to "export" the system status widget onto a custom page? Thank you.
  7. @Paul I am grateful to see Blesta looking to adhere to GDPR: https://dev.blesta.com/browse/CORE-2463 Thank you. However, it is still important for Administrators to be able to delete old (redundant) client information, to comply with UK Data Protection Laws, which will still apply alongside GDPR. Therefore, it seems an opportune time to incorporate the necessary features at the same time as CORE-2463, as there is overlap. To that end, the way I see this implemented is as follows: A Company setting called "Client cleanup". In Client Cleanup setting; specify number o
  8. @Paul Yes, my suggestion is only for when "Search Tickets" is selected in the top-right Admin search box, as the Admin has selected to perform this type of search. In fact, you could go so far as having a secondary pop-up tick box for "search content" for more granularity to the "Search Tickets" option. Thereby, the Admin has explicitly acknowledged to search the contents of tickets. "Smart Search" remains as it is...searching "lightly" and is quick in it's results.
  9. Hello, I have seen the bug for the bulk updater dialog in Chrome: https://dev.blesta.com/browse/CORE-2598 But to expand on this; in Edge on Windows 10, you are unable to select anything in the drop down box for "With Selected Tickets" (eg. "Update Status"). Secondly, in Chrome, the bulk updater dialog box doesn't appear at all for Open tickets. There is something in the new version of Chrome that is causing this issue because it stopped working in 3.4.3 as well (I thought an upgrade to 4.4.2 would fix it, unfortunately it didn't) and I have tried on a different PC in
  10. Thanks Tyson. Unfortunately, I cannot decrease the strength requirement as I do not control the server. You see, with WHMCS, you can control the password complexity easily (according to the webhost). Therefore, there isn't a need for the webhost to lower the strength requirement. Additionally, as this isn't something that the webhost has purposefully increased, but is due to this change from cPanel, what would the webhost set it to... I know that it will help by adding Uppercase characters. I would also like to (potentially) increase the length of the password. Would you be able
  11. Thank you. What I'm confused about is that the max_length values are different and where it has "mt_rand(max($min_length, 5)" it has a min_length near a max word? Therefore, I'm confused as to which values I alter.
  12. Hello, I created a cPanel service the other week and let Blesta generate the password for the cPanel account - No issues. However, when Blesta is now trying to create a cPanel service and it is generating the password, I am now receiving an error response from the cPanel server, stating that the password does not meet a strength of 90. I spoke to my server host about this and they have not altered the complexity requirement. They double checked and they have a password that the other week was a password of 90 strength, now the password is registering a strength of 75. We mutually con
  13. I have been using Blesta for many years (I've been storing up my feature requests for years too - sorry!) and I know that this topic comes up from time to time, however, I would like to give what I believe is a strong case as to why it should be allowed to delete clients. Firstly, I realise that it is not possible to delete clients if they have an invoice or service attached and I believe that the reason for this is for accounting purposes in particular geographic locations (one of them being the UK it would seem). However, in the UK we also need to comply with Data Protection laws. This
  14. I would greatly value the ability to search the content of tickets. You see, I can't quite believe that no one has suggested this yet for Blesta or WHMCS...but I want to search the content of tickets and I can't. I've taken a look at WHMCS and you can't do it with WHMCS either. Yet, it is a pretty standard feature of helpdesk software (of which I have used many). Customers never subject title their emails correctly (if at all!) and often talk about multiple issues under one ticket (which often has a vague subject line which doesn't cover it). Therefore, the need to search the messages of
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