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Posts posted by PauloV
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Bug resolved
It was missing two cache config files that we have now added to the plugin.
I also reply with a Patch Link
Regards,
PV
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Bug: Uninstalled ==> Navbar tab is still there.
Its not a "bug" (its anouther thing anoying) its Blesta Menu Cache
You have to delete the cache files located in "cache"
We have uploaded all plugins and mod's with the updated short tags <? to the recomended php tags <?php
Please download and test it now
Regards,
PV
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We can't use your LiveChat because you need ASP_Tags on and we've disabled it.
Its dosent need ASP_TAGS we have it working on 3 diferent servers with diferent OS all with cPanel and onse local server with default seting, and we dont have "ASP_Tags" enable
What is the error that is showing to you?
Regards,
PV
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Some people like myself don't like using the /admin/ we call it like administration, staff, staffportal to hide it from the public.
You can do this by editing the "Routes" in the routes file found at /config/routes.php
/** * Admin panel directory name */ Configure::set("Route.admin", "backend"); /** * Client panel directory name */ Configure::set("Route.client", "customers");
That's ours at the moment.
You can find out more about this by reading: http://docs.blesta.com/display/user/Installing+Blesta#InstallingBlesta-ChangingthepathtotheAdminarea
Thanks once again
Now all plugins and modes auto detect the admin directory
we have replace the "admin" with <?=Configure::get("Route.admin");?> that get the current admin directory.
Justo download the plugin or mod again and replace
Regards,
PV
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Well the bit which says admin mate haha
Hello CubicWebs
Im a litle confused about the "admin" is because you have it on outher admin name directory? or someting else?
Regards,
PV
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Besides Blesta, anything else required to be installed?
Hello,
No, it only needs Blesta installed
Regards,
PV
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I haven't installed it yet but curious, is there a way to get this to show on a regular website as well through JavaScript or is it just loadable on Blesta?
I don't have a dynamic website so doing something through PHP isn't viable for me.
Hello
Yes it does
In Blesta Admin, wen you click on "Live Chat" it will popup the Blesta Live Chat, then on Menu->Setings you will see an option called "Widget embed code", just click on it, and copy the javascript code to put in outer external pages even on static pages
Regards,
PV
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What do I need to edit within this so that it will work with a custom route?
Is it possible that a future version can get the route or be independent of the route or something?
Thanks for your hard work
Hi
Just download again the file form here and upload it again to your blesta plugin directory: Download here
Regards,
PV
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Hello Blestars
Here it is the Beta 1.0 Released of Blesta Live Chat: http://www.blesta.com/forums/index.php?/topic/1928-blesta-live-chat-beta-10-released/
We hope you like it
Regards,
PV
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I wasn't able to get this to work probably because I'm not runnning the entire modified support plugin.
I really like the changes you've made they look awesome (although I'm not yet using it)
As far as voting goes, personally I'd rather seem changes merged into the official release especially since you're doing this to help people out.. At least as long as your coding matches up and looks good.
Hello MemoryX2
We have fixed the problem, you can download again the Badge Mod in the same link: Download Here
The problem was first dtected by CubicWebs and we forgot to fix yesterday. What we have done to fix was simple:
We have open the file plugins/support_manager/views/default/admin_tickets_count_include.pdt and then change te code from URL:
<!-- display ticket count menu badge--> <script> jQuery(function($){ $( document ).ready(function() { $.get( '//<?=$_SERVER["HTTP_HOST"];?>/admin/plugin/support_manager/admin_tickets_count/', function(newRowCount){ $("a[href='/admin/plugin/support_manager/admin_main/']").html( newRowCount.trim() ); }); }); setInterval(function(){ $.get( '//<?=$_SERVER["HTTP_HOST"];?>/admin/plugin/support_manager/admin_tickets_count/', function(newRowCount){ $("a[href='/admin/plugin/support_manager/admin_main/']").html( newRowCount.trim() ); }); },5000); }); </script> <!-- end display ticket count menu badge-->
to relative paths like this:
<!-- display ticket count menu badge--> <script> jQuery(function($){ $( document ).ready(function() { $.get( '/admin/plugin/support_manager/admin_tickets_count/', function(newRowCount){ $("a[href='/admin/plugin/support_manager/admin_main/']").html( newRowCount.trim() ); }); }); setInterval(function(){ $.get( '/admin/plugin/support_manager/admin_tickets_count/', function(newRowCount){ $("a[href='/admin/plugin/support_manager/admin_main/']").html( newRowCount.trim() ); }); },5000); }); </script> <!-- end display ticket count menu badge-->
Once again thanks CubicWebs for helping
Regards,
PV
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Great release in fixing bugs
Keepup the good work
Regards,
PV
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Hello
We have merged the 3.1.2 changes and the latest changes in this build. You can download on the first post here: http://www.blesta.com/forums/index.php?/topic/2001-support-manager-tickets-delete-merge-spam-multiple-tickets/?p=15031
Regards,
PV
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I've made a nice edit I believe myself for this support ticket counter. I have a OCD of colours and everything must fit in and look modern. So you can tell I'm not a fan of red on my skins. This little tweaker is much nicer in my opinion. If you like it then you can do it by editing a few things...
Hello CubicWebs
Thanks for your sugestion, i have integrated
I have optimised the code, no need to add code to the file /app/views/admin/default/css/theme.css
Just open the file /plugins/support_manager/views/default/admin_tickets_count.pdt and replace the code with:
<?=$this->_("SupportManagerPlugin.nav_primary_client.main", true);?><span class="top_row" style='margin-left: 5px;margin-right: -5px; padding: 4px 7px 4px 7px;color: #fff;-webkit-border-radius: 5px;-moz-border-radius: 5px;border-radius: 5px;float: none !important'><?=$status_count['open'];?></span>
I have updated the downloaded file
Regards,
PV
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Hello,
Great news
Any sugestions tell me
Regards,
PV
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Doesn't work for me. But I use the default plugin with your tick box and spam sections.
Hello,
Can you PM the "sorce code/html code" wen visiting the main admin page just to check what is being insert on the menu and on bottom
Thanks,
PV
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Hello
Its done and we have made and easy how to install
Check my latest post here: http://www.blesta.com/forums/index.php?/topic/2001-support-manager-tickets-delete-merge-spam-multiple-tickets/page-2#entry15306
Regards,
PV
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Hello BlestarsNow you can have realtime (5 sencods delay), without reloading the Blesta page, a Red Badge on Support Manager Menu, diplaying the number of Open TicketsTeaser:How to Install:Download below the extra Support Manager files (it dosent replace any file), and upload to /plugins/ directory. (Download here) (updated 01-03-2014)Open the app/views/admin/default/structure.pdt (if your template dosent called "default", change the name "default" to your admin template name), and then find the bottom latest lines:
</body> </html>
change to:<?include(PLUGINDIR . DS . "support_manager" . DS . "views" . DS . "default" . DS . "admin_tickets_count_include.pdt");?> </body> </html>
Now enjoy
P.S- We will include this change in the Support Manager that we have released, after the merge diff betwin 3.1.1 and 3.1.2 released yesterday.
Regards,
PV
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Hello
Give me a couple of hours to sleep and then in the morning at the office we will add the modification to display the number of open ticket as ared nadge like we have build for Blesta Live Chat
Regards,
P:
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Hello,
I have send you a PM
Thanks again for all your help.
regards,
PV
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Hello,
Many thanks for all your feedback.
I have open a voting pool on the first Post, please vote to decide what to do
Regards,
PV
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Hello Paul
We think that we have apllied your strict Programming Style Guide, because we whant to Help Blesta Grow and attract more users to help us also build more plugins, extensions and modules for Blesta
If you whant we can send a detailled explanation what modifications we have made to help you see more cleary the modifications that we made to you implement to core
The modifications are secured and dosent afect any other action on Blesta, you can easily revert the Plugin, just putting an original Support Manager Plugin (we can build a revert qwery to run).
We will also support future releases, because, we are using this modifications, and will in the future releases, also use, so, the support will go on
Thanks to all, for your feedback about this modifications. Please send us your sugestions to implement and build a almost perfect Support Manager Plugin.
Regards,
PV
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Your solution makes several changes that I'm not sure are necessary, particularly removing support for Markdown from ticket replies. I've added CORE-1074 to investigate the issue.
Hello,
Thanks
We wil check also the "Markdown" to see any outher solution
Regards,
PV
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Hello to all
Functionality added
Now you can also create clients accounts from Tickets.
Any bugs detected just tell us.
Regards,
PV
[Plugin] Blesta Live Chat Rc 1.0.7 - 4ºrc
in The Marketplace
Posted
Thanks
Its bases on the latest version, but we have removed many plugins and addons, and also cleaned some confusing code, like Languages.
Regards,
PV