PauloV

It can be done, its not hard I Also dont like the "From/To" and I will release a final solution for this to correctly display separated the From Email Adress and/or Name, and "To" the Department associated with the email adress, for the "No Department", a soluction is to create a "Dummy" department called for exemple "Catch All" that will recive all emails from outher adresses configured on Piping/pop/imap. Regards, PV

Hello to all New version released Fixed: Bug on Portal Page (found by Jonathon) Fixed: Bug on Client Tickets (found by Jonathon) Just check first page how to Download/Install/Upgrade Thanks to all Regards, PV

Hello, The error is from Support Manager and not Support Manager Pro Try to make sure you are only using Support Manager Pro and not Support Manager. Make sure the files are from Support Manager Pro, also Hope that helps. Regards, PV

Thanks for helping To fix it just open the file /plugins/support_managerpro/support_managerpro_plugin.php Find on line 1233: if ($params['portal'] == "client") Replace with: if ($params['portal'] == "client" && $this->client) I Will add the fix on the next update Regards, PV

Whell spoted

Hello naja7host Great Plugin I have send to you anouther PayPal Donation hope that helps Why dont you add a "Full Screen" option like on Support Manager? its easy this way we canuse on Full Screen and continue on Blesta Keep it comming

Great Module, very usefull Keep it comming

Just install the naja7host Plugin called "Admin Tools" here: http://www.blesta.com/forums/index.php?/topic/2925-plugin-admin-tools-more-options-for-staff/ Then you will have an option to edit in "Tools" Hope that helps

@JoieDeMort: Great ideia I will try to code an APP to recive blesta notifications on: Windows 10 Android IOS its easy, I only need TIME to do it

Love your concept naja7host Lots to think about to integrate on our own client area to fully migrate from WHMCS to Blesta Keep it up pal

+1

I love, cleaning design no more shadows or button shadow efects Maybe a "Drop Down" menu should help a lot on the new upcoming re-design theme, dont you all agrre? its just a few lines of code to fully support it and helps the navigation Just my 2 cents

UPDATED 27-01-2016 One year after the latest update, here it is the new "revamp" and full loaded Support Manager Pro with an huge modification to support exclusive features to Blesta This is a major upgrade to Support Manager Pro, I have tested everything, but sometimes things can go rong (WHMCS exemple lol), so please Backup/Backup/Backup before upgrade Support Manager Pro, to be able to revert Try to find the new features, you will have a pleasent suprise I also added new screenshots below: == Staff List Ticket View == Added: New Left Menu on Staff listing all Tickets Added: Quick Filter tickets by Department (Drop Down Style) Added: Total Tickets By Status Added: Cookie to store Full Screen Ticket View Windows Status, for wen navigating betwin links remember if its full Added: Background Color Change on Ticket, wen its assignet to you Added: Font Awesome for styling Added: Show background diferent color (light red) on Ticket line, if the ticket was not readed/open by Staff Fixed: Some issues on Services Ticket View Tab (thanks to viperdh) Fixed: Some issues on PIPE Ticket Import (thanks to viperdh) Fixed: Some issues on KB (thanks to viperdh) == Staff View/Reply Ticket == Added: Warning message if any outher staff member is viewing/replying the ticket Added: More Client Details that are hide by default but you can click on the litle arrow down button to display all Added: Real Time Saveto database on any Department Change and/or Assinet to and/or Priority and/or status. (Auto Submits the form) Added: Assing a Service to the Ticket (if the client has active services on it) Added: Assing Custom Fields to Ticket (you can now add/remove/edit costum fields by Ticket) Added: Notes moved to TOP of any Replies to better view Added: Left Menu to Quickly navigate betwin Departments/Status Added: List Client Services Added: Quoting an reply now adds extra styling to text adding date + time + who submited Added: Font Awesome for styling Removed: Unecessary space betwin Reples == Client Area == Added: Ticket Widget to list all tickets like Staff Client Area == Client View Ticket == Removed: Ticket Log changes (dosent make sense view them) == Client Reply Ticket == Added: Asigned Service (yes clients can assign service finally to tickets) == Client Add Ticket == Added: Asigned a Active Service to the Ticket (as above clients can assign service finally to tickets) To add/remove/edit custom fields to tickets just go to Settings->Plugins->Support Manager Pro->Manage (folow the instructions) New Screen SHots 2016 See first post how to install/upgrade Hope you all like, and sorry for the late update Regards, PV

No worries (for me anyway), still love all your (Paul/Tyson/Cody) work on blesta

Hello to all Im still alive eheh Yes, I know, Domain managment is still in progress, but lets give some more time to Paul/Tyson/Cody to work without pressure Keep it calm, its not 2016, we are still in the beginning of 2016 and celebrating the New Year eheh Im a big,big,big... supporter of the New Domain Managment. @Licensecart: he is "moaning" because he loves blesta like we all and we fill a litle frustaded not seeing any movment, maybe a simples mokup, or screenshots of the new module/plugin it will calm down everyone Regards, PV

Hello everyone Long time without any reply from me Lots of work, thats its good , I will try my best to update modules/plugins and release new ones Just to say HAPPY HOLLYDAYS FOR ALL BLESTARS Regards, PV

To all Why dont ask us, me or naja7host or serge, or any outher active dev member to help you all and fix the issues? We love to help you guys Modulesbackery and Modulesgarden may be gone but we are still here and we will still help blesta grow. I do this on my free time and also because I want to use blesta in our real buisness that is active since 1998 and hopfully will live anouther 17 years to the year 2032 wen blesta version is "Blesta V100.0 AKA Fiber" and wen im 52 years old lol, I will still virtually programming using my brain waves wired to the net (future keyboard, I hope, eheh) Just play nice, we only live Once, so try your best to enjoy it Regards, PV

Hello, I have added the widget on my Support Manager Pro it was very easy to implement and its very handy to all customers I will try to release tomorow the most wanted update to Support Manager Pro Regards, PV

Thanks for sharing, once again Keep it up Regards, PV

Hello to all I dont like to point to outhers but look at WHMCS, ClientExec, Hostbill or even Ubersmith, all work this way Signature shows by default, If you add an KB link or predifined responde, it shows at the beginning befor signature, and if you focus the cursor for exemple in the midlle of the Ticket it adds the predefined response and/or KB link in the focus position. This is really easy to implement with some JavaScript and/or Jquery I have alredy talk this in the past and if Im rong I have also add the quick solution. I will tey to post the solution here tomorow to add to core Regards, PV

Just see how I have done on Support Manager Pro, like Mike said Jquery is our friend Keep it up Regards, PV

Thanks for sharing

Hello You can use both, but I recomend only work with one, Support Manager or Support Manager Pro, because they are indipendent, but do the same thing, with some extra stuuf Hello, Yes there are alredy some updates, I only have to finish integrate the updates from Blesta 3.6.1 on mine Support Manager Pro to relase Sorry to all, for the late updates, I m trying really hard to update everithing and may everyone happy I will try next week to relase all Regards, PV

Hello It works on any version 3.4 or above There are some problems wen blesta is installed on sub folders (not sub domains) because of the relative path Also there are some problems but only on session storage, but there is a fix for that a few posts above Regards, PV

Hello andreasb Can you PM me your html/source of the administrativa area? Regards, PV